Massive aquapark with 19 slides (a rarity for the price)
Spacious suites (44m²+) that actually fit families of 5
Free shuttle to the Medina saves you the $15 taxi fare
Quick Take: A chaotic, fun, all-inclusive factory that feels more like a budget theme park than a 5-star Moroccan palace.
Reviewed by @bodyprism_: My husband booked this blindly, so I was panicked! But honestly? We loved it. The food is average, but the entertainment team is incredible—my son even met 'Michael Jackson'. If you need a stress-free family trip where the kids are constantly entertained, this is it.
Guest Who Stayed Here Said
The hype
Kids think it's paradise; parents think it's a bit tired and the food is repetitive.
Reality check
The '5-star' rating is a technicality based on amenities, not quality—expect 3.5-star service and maintenance.
Your kids need constant entertainment and water slides
You want an all-inclusive deal that won't break the bank
You need a single room that sleeps 2 adults and 3 kids comfortably
Cleanliness & Maintenance
5.5
Housekeeping: Hit or miss. Daily service happens, but floors often remain dusty and corners are missed.
Bathroom hygiene: The weakest link. Grout often looks gray/moldy, and drains can smell musty. Fixtures are dated.
Maintenance: High wear and tear. Chipped tiles, peeling laminate, and flickering lights are common.
Linens & towels: Towels are often described as 'crunchy' or graying. Bedding is clean but worn.
Odors & scents: Lobby smells of jasmine/cleaning product; hallways can smell of damp or food; rooms sometimes have a stale AC smell.
Sleepability™
6MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Poolside DJ/Animation team (loud speakers)
Thin walls between connecting suites
Hallway noise from excited children
Before you book
Good to know
City tax is NOT included in prepaid rates; expect to pay ~39.60 MAD ($4) per person/night at check-in.
The indoor heated pool at the spa usually costs extra (~150 MAD) unless you have a specific package.
There are no irons in the rooms (fire safety policy); you have to use their laundry service or bring a steamer.
What to pack
Power strip (outlets are scarce and often far from the bed)
Mosquito repellent (gardens = bugs in the evening)
Your own pool towels (hotel ones can be small/worn and hard to swap)
Room Genie
Best picks
Garden View Suites in the rear Riads (furthest from the Aquapark) for relative quiet
Ground floor suites if you have strollers (elevators can be slow/busy)
Rooms to avoid
Poolside Deluxe rooms (unless you want to hear the 'Aqua Gym' soundtrack all day)
Rooms near the main lobby/bar (late-night noise)
Room Request Genie – copy & paste
“I am traveling with young children and request a quiet suite facing the interior Garden/Andalusian courtyard, specifically in one of the rear Riads away from the Aquapark and main stage noise.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the aquapark actually heated?
Partially. In winter (Nov-March), usually one slide pool and one main pool are heated, but guests often complain it's barely lukewarm.
Can I walk to restaurants nearby?
No. You are on a highway (Route d'Amezmiz). The nearest civilization is the Noria Golf Club, which is a drive, not a walk.
Is the WiFi good enough for work?
Risky. It's free but spotty. Good for WhatsApp, frustrating for video calls. Buy a local eSIM at the airport.
How much is a taxi to the Medina if I miss the shuttle?
Expect to pay 150-200 MAD ($15-$20) one way. Negotiate hard before getting in.
Is alcohol included?
Yes, if you book the All-Inclusive package, but it's local spirits and beer only. Don't expect top-shelf brands.
Are there bed bugs?
Isolated reports exist (e.g., July 2025 review). It's not an infestation, but inspect your mattress seams immediately upon entry.
Insider Tips
✨
The 'Le Fes' a la carte restaurant is included once per stay—book it immediately upon arrival or you won't get a table.
✨
Breakfast coffee is instant machine grade; go to the lobby bar for a slightly better espresso (might cost extra depending on your band).
✨
The 'Snack Bar' by the pool has pizza/paninis if you miss the main buffet lunch hours.
5 things to know before you go
💡The '6 Riads' layout is confusing; you might walk 10 minutes just to get from your room to the pool.
💡The indoor pool is often dominated by paid swimming lessons or spa guests, making it less 'family free-for-all'.
💡You have to wear a wristband the entire stay, and they are strict about checking it.
💡The 'Animation Team' is relentless—if you lie by the main pool, you will be asked to join water aerobics.
💡There are no kettles/coffee makers in standard rooms, only in the higher-tier suites.
Local Playbook
Map
See where Eden Andalou Suites, Aquapark & Spa is located and what's nearby.