Incredible wildlife sightings (monkeys, coatis, iguanas) right on the property
Access to a protected coral reef with sea turtles just off the beach
Quick Take: A solid 4-star eco-adventure that calls itself 5-star; come for the animals and lazy river, not for white-glove service.
Reviewed by @Twintravel.03: I honestly couldn't believe the value here. For $1600 a week, I got a massive suite, endless food, and a lazy river that I never wanted to leave. The wildlife on the property was such a cool bonus. It’s the perfect spot if you want luxury without the crazy price tag.
Guest Who Stayed Here Said
The hype
Families and nature lovers adore the wildlife and pools, but foodies find the buffet repetitive.
Reality check
The 'environmental tax' is charged at check-in (~$2-4 USD/night), and the sales pitch for the 'Ultimate Leisure Club' timeshare can be aggressive upon arrival.
You enjoy seeing monkeys and coatis roaming freely while you drink your coffee
You prefer active snorkeling over laying on a pristine sandy beach
You are traveling with kids who need a lazy river to stay entertained
Cleanliness & Maintenance
8
Housekeeping: Daily service is reliable, though they sometimes miss dusting high shelves.
Bathroom hygiene: Generally good, but older rooms have persistent grout stains and musty odors due to humidity.
Maintenance: The resort is aging. You will see peeling paint on building exteriors and occasional cracked tiles.
Linens & towels: Towels can be a bit scratchy and worn; linens are clean but not high-thread-count luxury.
Odors & scents: Lobby smells fresh; older ground-floor rooms struggle with a damp, swampy smell.
Sleepability™
7MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Nightly theater shows and disco noise (echoes near the 1000 block)
Open-air corridors that amplify hallway chatter
Early morning wildlife noises (jungle sounds)
Before you book
Good to know
The resort is actually two hotels (Mayan Beach & Riviera Maya) merged into one; you can use facilities at both.
Dinner reservations for a la carte restaurants are required and can be hard to get; book them immediately upon arrival via the app.
The 'Eco Tax' is mandatory and payable at the front desk (approx. 34-70 MXN per person/night).
What to pack
Sturdy water shoes (the coral and rocks at the beach entry are sharp)
Biodegradable sunscreen (strictly enforced to protect the reef)
Insulated travel mug (keeps your drinks cold in the humidity and reduces plastic waste)
Room Genie
Best picks
Buildings 21 or 22 (Mayan Beach side) for the quietest stay and jungle views
Renovated 'Deluxe Junior Suites' for modern sliding partitions and no musty smell
Rooms to avoid
Building 29 (too close to the disco/theater path)
Ground floor rooms in older blocks (prone to dampness and musty odors)
Room Request Genie – copy & paste
“I am requesting a quiet, upper-floor room in the 2000 block (buildings 21 or 22). Please ensure it is a renovated 'Deluxe' unit to avoid humidity issues.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the beach swimmable?
Yes, but it's rocky. You need water shoes. The trade-off is excellent snorkeling with fish and turtles right off the shore.
Is there a heated pool?
No, the pools are not heated. They can feel chilly in the early morning or during winter months (Jan-Feb).
How far is it from the airport?
It's a haul—about 90 minutes south of Cancun International Airport. Pre-book a private transfer to avoid a milk-run shuttle.
Are the drinks watered down?
Standard all-inclusive fare. Stick to beer (Dos Equis) or ask for specific brands (e.g., 'Tequila Herradura') to get better quality.
Is there a resort fee?
No hidden 'resort fee', but you must pay the municipal Environmental Sanitation Tax at check-in.
Is the internet good?
Surprisingly decent. Free Wi-Fi is available throughout the resort, including rooms and pool areas, though it can spotty on the beach.
Insider Tips
✨
The 'Health Bar' near the spa serves fresh fruit smoothies that are far better than the sugary slushies at the main pool.
✨
You can snorkel for free in the inlet, but bring your own gear to avoid the rental time limits.
✨
Building 14 has a secret rooftop terrace that is often unlocked and empty for sunset views.
5 things to know before you go
💡The 'Lazy River' current is very slow; you might have to paddle yourself.
💡The coatis (raccoon-like animals) are aggressive with food—do not leave snacks unattended on your balcony.
💡The 'Ice Cream Parlor' is a hidden gem often missed by guests; it's near the coffee shop.
💡There is a legitimate Mayan ruin preserved right on the property grounds.
💡The humidity in the rooms can be intense; keep the AC fan on 'High' constantly to prevent damp sheets.
Local Playbook
Map
See where Grand Sirenis Riviera Maya Resort & Spa is located and what's nearby.