Direct skybridge connection to the convention center
Massive 4,000 sq. ft. sports bar (Draft) on-site
South Tower rooms are surprisingly spacious and quiet
In sintesi: A colossal corporate machine that nails the business basics but struggles with elevator logistics during peak hours.
Recensito da @lamontbrownnyc: I stayed in this Executive Suite for a conference and the separate living room was a lifesaver. I could host quick team syncs at the dining table while keeping my bedroom private. It’s not super flashy, but for a work trip, that extra space is absolute gold.
Cosa hanno detto gli ospiti che hanno soggiornato qui
The hype
Huge, clean, and convenient for business, but be prepared to walk miles inside the building.
Reality check
The 'recently renovated' feel is holding up, but the sheer volume of guests means service can feel impersonal and slow.
You are a Marriott Bonvoy loyalist chasing points
You need a 24-hour gym with actual Peloton bikes
You want a hotel that feels like a self-contained city
Pulizia e manutenzione
8.5
Housekeeping: Generally consistent daily service, though missed spots under beds are occasionally reported.
Bathroom hygiene: Bathrooms are renovated and bright; grout is usually clean, but check shower corners.
Maintenance: Good condition post-renovation, though some elevators show heavy wear and tear.
Linens & towels: Standard crisp Marriott white linens; towels are plentiful but not luxury plush.
Odors & scents: Lobby has the signature 'Sheraton' scent; hallways are neutral, no lingering smoke smells.
Sleepability™
7.5SILENZIOSO
SILENZIOSO
0-4RUMOROSO
4-7.5MODERATO
7.5-10SILENZIOSO
Elevator shaft mechanical noise (Center Tower)
Hallway noise from large groups/convention attendees
City street noise on lower floors
Prima di prenotare
Buono a sapersi
There is NO mandatory resort/destination fee, which is a rare win for a hotel this size.
The 'Open Mkt' grab-and-go is a lifesaver when the main restaurants are slammed.
Download the Marriott app for mobile key—it helps bypass the often-crowded front desk.
Cosa portare
Noise-canceling headphones for the lobby and elevator waits
Comfortable walking shoes (the walk from room to street can take 10 mins)
A sweater for the conference rooms (always freezing)
Genio delle camere
Migliori scelte
South Tower, high floor – widely cited as the quietest and most spacious option
Corner rooms in North Tower for better views of the Arts District
Camere da evitare
Center Tower rooms ending in xx01 or xx02 (often right next to the noisy elevator bank)
Low floors facing the DART rail lines if you're a light sleeper
Genio delle richieste camera – copia e incolla
“I would appreciate a room in the South Tower, high floor, away from the elevator bank. Quiet is my top priority.”
FAQ e consigli nascosti
Tutto ciò che vuoi davvero sapere prima di prenotare.
Is there a free shuttle?
No, but it's right on the DART rail line (Pearl/Arts District Station) for easy transit.
How bad is the elevator situation really?
During big conventions, it's bad. Allow 15-20 minutes buffer time to get down from your room.
Is the pool heated?
Yes, the outdoor pool on the 4th floor (Center Tower) is heated and open year-round.
Can I walk to Deep Ellum?
Yes, it's about a 15-20 minute walk, or a very short Uber/scooter ride.
Is breakfast included?
Usually no. The buffet at Open Palette is ~$24/person unless you have a specific rate or status.
Does the hotel have a club lounge?
Yes, on the 29th floor (Center Tower), but access is restricted to Platinum elites and above.
Suggerimenti degli Insider
✨
If the main elevators are gridlocked, ask a staff member if the service elevators are open for guest use (they sometimes open them during peak chaos).
✨
The 4th-floor pool deck is a surprisingly good spot to take a work call if the lobby is too loud.
✨
Use the skybridge to access the Plaza of the Americas food court for cheaper lunch options on weekdays.
5 cose da sapere prima di partire
💡The 'Center Tower' elevators make a distinct mechanical whirring sound that penetrates adjacent rooms.
💡You can technically walk underground to the convention center, avoiding rain or heat entirely.
💡The housekeeping carts are massive and often block the narrow hallways during the day.
💡The 'Draft' sports bar has better food than the main restaurant (try the brisket nachos).
💡WiFi is only free for Bonvoy members; otherwise, they still charge ~$14.95/day.
Guida locale
Mappa
Scopri dove si trova Sheraton Dallas e cosa c'è nelle vicinanze.