The hype
Travelers love the modern room design and the pool, but hate the elevator wait times and aggressive fees.
Sheraton Downtown Denver Hotel
$179-289/ night
Book this if You want a reliable, renovated home base with a killer year-round outdoor pool right on the 16th Street Mall.
Why People Love It
- Heated rooftop pool is open 365 days a year
- Massive $80M renovation killed the 'tired conference hotel' vibe
- Location is walkable to everything (Convention Center, Union Station, Pavilions)
Quick Take: A shiny new wrapper on a massive convention machine that charges you for the privilege of being there.
Reviewed by @celbelleq: We picked the Sheraton for our anniversary and it was perfect! They surprised us with a huge room upgrade. The city views were amazing, but dinner at Guard and Grace stole the show—they even gave us a personalized card. Such a romantic weekend in downtown Denver!
Guest Who Stayed Here Said
Reality check
The 'free' breakfast is just a credit from the destination fee, and it barely covers a coffee and pastry.
- You prioritize a good hotel gym (5,000 sq ft is huge)
- You want a 'bleisure' vibe with coworking spaces in the lobby
- You're attending an event at the Convention Center (4 min walk)
Cleanliness & Maintenance
8.5
- Housekeeping: Generally reliable, though 'opt-in' policies mean you might need to ask for fresh towels.
- Bathroom hygiene: Sparkling clean grout and glass, but some complaints about 'sandpaper' towels.
- Maintenance: Renovated rooms feel fresh; public areas are well-kept despite high traffic.
- Linens & towels: Bedding is crisp and new; towels are the weak link (rough texture).
- Odors & scents: Lobby smells like the signature Sheraton 'white tea' scent; rooms are neutral.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- 16th Street Mall construction (starts 7am)
- Connecting room doors (thin soundproofing)
- Hallway noise from large conference groups
Before you book
Good to know
- The $30 destination fee includes a $27 daily food/drink credit—use it at the 16th Street Commons cafe.
- The two towers (Plaza and Tower) are connected, but it's a hike between them.
- Housekeeping is often 'by request' or every other day unless you push for it.
What to pack
- Swimsuit (the pool is heated and open even in snow)
- Noise machine (to drown out the city hum)
- Refillable water bottle (hydration stations in the gym)
Room Genie
Best picks
- Plaza Building High Floor (larger rooms, quieter)
- Tower Building Corner Room (better views, smaller footprint)
Rooms to avoid
- Tower Building rooms near the elevators (noisy)
- Low floors facing 16th Street (construction noise)
Room Request Genie – copy & paste
“I'd prefer a room in the Plaza Building for the extra square footage, ideally on a high floor facing away from the construction. If not available, a corner room in the Tower Building is great.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool actually open in winter?
Yes, it's heated to ~82°F and open year-round, though the run back inside can be freezing.
Does the hotel have a shuttle from the airport?
No. Take the A-Line train to Union Station ($10.50) and then the free MallRide (or a short Uber) to the hotel.
What is the difference between the Plaza and Tower buildings?
Plaza has larger standard rooms and the main lobby. Tower has the pool/gym but smaller rooms and tighter bathrooms.
Is breakfast included?
Not standard. You get a daily credit via the destination fee that can be applied to breakfast, but it won't cover a full meal for two.
Can I bring my dog?
Yes, up to 2 pets (40lbs max) for a steep $150 per stay fee.
Is the area safe at night?
It's a major city downtown. 16th Street is generally busy, but keep your wits about you late at night, especially with the construction barriers creating blind spots.
Insider Tips
- ✨
The '16th Street Commons' cafe credit resets daily—buy snacks/drinks the night before if you didn't use it.
- ✨
The gym in the Tower building is one of the best in the city—don't skip it if you're a fitness nut.
- ✨
Avoid the valet queue at peak times; it can back up onto the street. Self-park if you can navigate a tight garage.
5 things to know before you go
💡The bathrooms in the Tower building are notoriously small—barely room to turn around.
💡The 'adjustable height tables' in rooms are cool but wobbly for serious typing.
💡Elevators in the Tower building can be painfully slow during conference check-out times.
💡The 'free' MallRide shuttle stops right outside, making it easy to get to Union Station without walking.
💡You can hear the bass from the pool DJ in some upper-floor Tower rooms on weekends.
Local Playbook
Map
See where Sheraton Downtown Denver Hotel is located and what's nearby.