Roomer

Sheraton Zagreb

Zagreb, Croatia
$130-190/ night

Book this if You want a reliable, sleep-guaranteed fortress with a pool, and don't mind trading modern aesthetics for 90s nostalgia.

Why People Love It

8.6⭐1469 reviews
  • Legitimately soundproof rooms (if you pick the right side)
  • Full-service spa and heated indoor pool (rare for Zagreb city center)
  • Breakfast buffet that actually justifies the €21 price tag

Quick Take: It’s a time capsule of 1995 luxury that’s kept spotlessly clean, but the 'classic' decor is pushing the boundary of 'vintage' vs. 'old'.

Reviewed by @DestinationDeNetto: I stayed here with my family and the indoor pool was the highlight of our trip. While the vibe is a bit corporate, the room service was excellent and the beds were incredibly comfortable. It's a safe, reliable choice if you want zero stress in Zagreb.

Guest Who Stayed Here Said

The hype

Travelers love the staff and the bed comfort, but almost everyone mentions the interior design needs a refresh.

Reality check

You are paying for the Sheraton service and the pool, not for Instagrammable interiors.

  • You need a guaranteed good night's sleep and a firm mattress
  • You want a proper lap pool and gym to start your day
  • You are a Marriott Bonvoy loyalist chasing status

Cleanliness & Maintenance

9
  • Housekeeping: Excellent. Daily service is thorough, and guests consistently praise the 'spotless' nature of the rooms despite their age.
  • Bathroom hygiene: High. Marble bathrooms are kept pristine, though grout in older showers can show age.
  • Maintenance: Good functional condition, but aesthetic maintenance (peeling wallpaper seams, scuffed wood) is a common complaint.
  • Linens & towels: Sheraton standard — crisp, white, and high quality.
  • Odors & scents: Generally fresh, but the Turkish sauna has a recurring negative odor report.

Sleepability™

8SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
  • Tram vibrations on Kneza Borne street side
  • Loud ventilation systems in some older rooms

Before you book

Good to know

  • The walk to the main square (Ban Jelačić) is about 10-15 minutes, or a quick tram ride.
  • Valet parking is available but the self-parking garage is tight — large SUVs beware.
  • The casino on-site means the lobby bar can get busy with non-guests in the evening.

What to pack

  • Swimsuit for the heated indoor pool (a year-round perk)
  • European power adapter (Type C/F)
  • Walking shoes for the cobblestones in the nearby Upper Town

Room Genie

Best picks

  • Executive King on the top floor (better views, slightly fresher feel)
  • Inner Courtyard facing rooms (dead silent, no tram noise)

Rooms to avoid

  • Low-floor rooms facing the street (tram noise)
  • Rooms near the elevators (hallway noise travels)

Room Request Genie – copy & paste

“I would appreciate a room facing the inner courtyard to avoid tram noise. If possible, please assign a room on the highest available floor.”

FAQ & Hidden tips

Everything you actually want to know before you book.

Is the pool open year-round?

Yes, the heated indoor pool is a major highlight and open all year.

How much is breakfast?

Buffet breakfast is approximately €21 per person if not included in your rate.

Is there parking?

Yes, on-site garage parking is available for ~€20/day.

Is it pet friendly?

Yes, pets are allowed for a fee of around €30 per night.

Does the tram stop nearby?

Yes, there is a tram stop just 100 meters from the hotel entrance.

Are the rooms renovated?

Mostly no. The Presidential Suite was redone in 2020, but standard rooms are clean but dated.

Insider Tips

  • ✨

    The 'Art Gallery' mentioned in hotel descriptions is often just lobby displays — don't expect a museum.

  • ✨

    Skip the hotel taxi service for the airport; Uber/Bolt is significantly cheaper and reliable in Zagreb.

  • ✨

    The Executive Lounge (if you have access) has a decent spread but closes relatively early in the evening.

5 things to know before you go

  • 💡The Turkish sauna smell: Multiple guests report a persistent musty/urine odor in the steam room.

  • 💡The 'Clean but Ugly' Paradox: Housekeeping is top-tier (9.2/10), but they can't scrub away the 1990s beige aesthetic.

  • 💡The Casino Factor: The Diamond Palace Casino is attached, bringing a specific late-night clientele to the lobby area.

  • 💡The 'Commuter' Location: You are *near* the center, not *in* it. You will be walking 15 mins to get to the 'cute' part of Zagreb.

  • 💡The Ventilation Drone: In some rooms, the HVAC system is louder than the street noise.

Local Playbook

Map

See where Sheraton Zagreb is located and what's nearby.

Key amenities & services