The hype
Staff is consistently praised as friendly and helpful, but the property is showing its age despite a 2018 renovation.
Sheraton West Des Moines
$108-169/ noapte
Rezervă dacă You're a Marriott loyalist needing a reliable suburban base near Jordan Creek or a family who wants a pool weekend without the waterpark chaos.
De ce o iubesc oamenii
- Atrium-style indoor pool that feels like a mini-vacation
- Reliable shuttle service to Des Moines International Airport (DSM)
- Proximity to Jordan Creek Town Center for premier shopping and dining
Privire rapidă: A solid, if slightly aging, suburban atrium hotel that delivers on the basics but struggles with noise and a lackluster Club Lounge.
Evaluat de @dannsing1: I stopped here on my way through Iowa and it was exactly what I needed. The room was cute and clean, but the best part was spotting that sushi place across the street again—I ate there a year ago and it’s still great. Perfect for a stress-free layover.
Oaspeții care au stat aici au spus
Reality check
The 'soundproof' walls aren't; you will hear hallway conversations and door slams, especially on weekends with sports teams.
- You need a predictable Marriott experience in West Des Moines
- You are traveling with kids who need to burn energy in a pool
- You want easy access to I-35 and I-80 for regional travel
Curățenie și Întreținere
7.8
- Housekeeping: Generally reliable, though some guests report 'missed spots' or trash left from previous guests in rare cases.
- Bathroom hygiene: Most reports are good, but there are isolated, specific complaints about 'black mold' in shower drains.
- Maintenance: Aging infrastructure shows; reports of peeling wallpaper and loud AC units are common.
- Linens & towels: Standard Marriott quality; usually crisp and clean, though some wear is noted on older towels.
- Odors & scents: Generally fresh, but 'musty' smells in the atrium or older carpeted rooms crop up in reviews.
Sleepability™
6.5MODERAT
0-4ZGOMOTOS
4-7.5MODERAT
7.5-10LINIȘTIT
- Echoing voices from the indoor pool/atrium
- Slamming doors in hallways
- HVAC units in some rooms described as 'airplane engines'
Înainte să rezervi
Bine de știut
- Self-parking is $10/night; valet is not typically available.
- Airport shuttle is complimentary but hours can be limited/sporadic—call ahead to schedule.
- Pet fee is steep at $75 per stay, with a 75lb weight limit.
Ce să împachezi
- Swimsuit for the heated indoor pool
- White noise machine or earplugs to combat atrium echo
- Your own snacks/drinks if you have Club access (offerings are sparse)
Geniu pentru Cameră
Selecții de top
- Top floor, exterior-facing rooms for minimized atrium noise
- Corner King rooms for slightly more space and less hallway traffic
Camere de evitat
- Poolside/Atrium-facing rooms if you plan to sleep before 11 PM
- Rooms near the elevators (high foot traffic)
Geniu pentru Cereri de Cameră – copiază și lipește
“I am a light sleeper and would appreciate a room on the top floor, facing the EXTERIOR of the building (away from the atrium/pool), and as far from the elevator as possible.”
Întrebări frecvente și sfaturi ascunse
Tot ceea ce vrei de fapt să știi înainte de a rezerva.
Is the pool open year-round?
Yes, the indoor heated pool is open daily from 6:00 AM to 11:00 PM.
Does the hotel have a free airport shuttle?
Yes, to Des Moines International (DSM), but verify specific operating hours before landing as they may not be 24/7.
Is breakfast included?
Typically no. Cooked-to-order breakfast at Park Place is approx. $14/person unless included in a specific rate package.
Can I bring my dog?
Yes, up to 2 dogs (max 75lbs total) for a non-refundable $75 fee per stay.
Is there a Club Lounge?
Yes, located on the lobby/club level, but reviews consistently warn it lacks alcohol and has very limited food options compared to standard Sheraton lounges.
How far is it to downtown Des Moines?
It's about a 15-20 minute drive (approx. 9-10 miles) to Wells Fargo Arena and downtown attractions.
Sfaturi de Insider
- ✨
Skip the hotel breakfast and drive 5 mins to 'La Barista' for a local favorite coffee and burrito.
- ✨
The 'waterfall' in the atrium is visually nice but contributes to the white noise—ask for a room where you can't hear it if you prefer silence.
- ✨
There is a 'satellite' parking garage nearby if the main lot fills up, which happens during events.
5 lucruri pe care trebuie să le știi înainte să pleci
💡The 'Club Lounge' is often dry—no beer or wine during happy hour, which shocks many elite members.
💡The atrium design means cooking smells from the open restaurant can sometimes drift up to the balconies.
💡Housekeeping is sometimes 'on request' only—verify at check-in if you want daily service.
💡The hotel was cited for minor water temp violations in 2025, but is NOT the 'rodent-infested' hotel often confused with it in local news.
💡You are a stone's throw from 'Goldie's Bar & Grill'—go there for the best Iowa Pork Tenderloin sandwich of your life.
Ghidul Local
Hartă
Vezi unde se află Sheraton West Des Moines și ce se găsește în apropiere.