The hype
Guests are obsessed with the location and the concierge team, but often feel the standard rooms are small and dated for the price.
Intercontinental London Park Lane, An Ihg Hotel
$450-700/ night
Book this if You want the ultimate Monopoly board address and a Club Lounge view that makes you feel like royalty.
Why People Love It
- The Club InterContinental lounge has arguably the best views in London (Wellington Arch & Royal Parks)
- Location is unbeatable: Mayfair, Hyde Park, and Buckingham Palace are your neighbors
- Theo Randall's Italian restaurant is a legitimate destination, not just a 'hotel restaurant'
Quick Take: A corporate power-player that trades heavily on its postcode; the lobby screams 'business deal' while the rooms range from 'tired executive' to 'modern luxury' depending on what you pay.
Reviewed by @thezaisers: I felt like an absolute princess in this suite. The living area is massive for London, and twirling around with the park views behind me was a core memory. The backlit vanity is perfect for getting ready—honestly didn't want to check out!
Guest Who Stayed Here Said
Reality check
While the lobby dazzles, housekeeping can be intrusive—recent reports mention staff entering despite 'Do Not Disturb' signs and plumbing issues like aggressive faucets.
- You have elite IHG status (the upgrades and Club access are worth it)
- You need to be in Mayfair for business and want a reliable, functional base
- You love a high-end breakfast buffet with a view
Cleanliness & Maintenance
8.5
- Housekeeping: Generally reliable twice-daily service, though recent reviews cite occasional intrusions despite DND signs.
- Bathroom hygiene: Sparkling in renovated rooms; older rooms may have tired grout or the dreaded shower curtain.
- Maintenance: Mostly good, but reports of aggressive faucets splashing water and slow-draining sinks in some units.
- Linens & towels: High thread count, crisp white linens. Towels are fluffy and plentiful.
- Odors & scents: Lobby is heavily scented (signature fragrance). Rooms are generally fresh, though lower floors may get a whiff of exhaust if windows are opened.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Service elevators (avoid rooms near them on lower floors)
- Hallway noise due to thin doors in older sections
Before you book
Good to know
- The 5% service charge on accommodation is optional but automatically added—you must ask to remove it at checkout.
- Breakfast at the Club Lounge is superior to the main buffet in terms of atmosphere and views.
- Valet parking is steep (~£65/night); public transport or taxis are much easier here.
What to pack
- Smart casual clothes—Mayfair has a strict dress code in many bars/restaurants
- Earplugs if you are a light sleeper and get a lower floor room
- US/UK power adapter (though renovated rooms have USB ports)
Room Genie
Best picks
- Mayfair Collection rooms (recently renovated, modern aesthetics)
- 7th Floor Club Rooms (access to the lounge is a game-changer)
- London Suite (duplex with floor-to-ceiling windows)
Rooms to avoid
- Classic Rooms (often dark, courtyard views, dated decor)
- 2nd Floor rooms near service elevators (noise complaints reported)
Room Request Genie – copy & paste
“I am requesting a 'Mayfair Collection' renovated room on a high floor. Please ensure it is NOT a connecting room and is away from the service elevators. If available, a view of Wellington Arch would be appreciated.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Does the hotel have a pool?
No. This is a common misconception. There is a spa and gym, but no swimming pool.
Is the Club Lounge worth the extra cost?
Yes, absolutely. It offers breakfast, afternoon tea, and evening canapés with stunning views over London. It significantly elevates the experience.
How much is breakfast?
Expect to pay around £40-£45 per person if not included in your rate. It's high quality but expensive.
Are the rooms renovated?
It's a mix. The 'Mayfair Collection' rooms are modern and chic. 'Classic' rooms can feel dated with older carpets and styling.
Is it noisy?
Park Lane is one of London's busiest roads. The glazing is good, but sirens can penetrate. Courtyard rooms are quieter but darker.
What is the service charge?
A 5% 'discretionary' service charge is added to your room bill. You can ask for it to be removed, but you have to be proactive.
Insider Tips
- ✨
Walk 5 minutes to Shepherd Market for dinner—it's a hidden village in Mayfair with great pubs and restaurants that feel worlds away from the hotel.
- ✨
The 'Classic' rooms are often the same size as 'Superior' rooms; you are paying mostly for the view/light upgrade.
- ✨
If you have a late flight, the spa has showers you can use after checking out.
5 things to know before you go
💡The shower curtains in some non-renovated bathrooms are a 5-star crime.
💡The 'discretionary' 5% room tax is rarely mentioned at booking but appears on the final bill.
💡The lobby scent 'No. 1 Park Lane' is intense—you'll either love it or get a headache.
💡You can feed squirrels in Green Park right across the street; they are surprisingly tame.
💡The hotel sits on the site of the Queen's childhood home (145 Piccadilly), though the current brutalist building has zero resemblance to it.
Local Playbook
Map
See where Intercontinental London Park Lane, An Ihg Hotel is located and what's nearby.