The hype
Guests love the pool and the staff (shoutout to Amora and Cleo), but are consistently disappointed by the worn-out carpets and damp smells in older rooms.
Swissotel Al Murooj Dubai
$150-250/ noapte
Rezervă dacă You want a resort-style pool complex right across from the Burj Khalifa without paying Address Downtown prices.
De ce o iubesc oamenii
- Unbeatable location directly opposite Dubai Mall
- Massive resort-style temperature-controlled pool
- Spacious apartments that are perfect for large families
Privire rapidă: A former Rotana property that feels like a 5-star resort in the lobby but can feel like a tired 3-star motel in the unrenovated hallways.
Evaluat de @Moejana: I ordered the full breakfast spread to my room and it was absolute perfection. Eating croissants in a plush robe while watching the Dubai traffic from high up was such a vibe. It felt like a total escape from the heat and noise outside.
Oaspeții care au stat aici au spus
Reality check
The '5-star' rating feels generous for the standard rooms, which many reviewers describe as 'tired' and 'needing an update' compared to the glitzy lobby.
- You are a family needing a 2-3 bedroom apartment near the mall
- You prioritize a huge pool over modern room decor
- You want to be within walking distance of the Burj Khalifa for under $200
Curățenie și Întreținere
7
- Housekeeping: Generally responsive, but reviews frequently mention missed spots and slow service during peak times.
- Bathroom hygiene: Hit or miss. Renovated bathrooms are sparkling; older ones suffer from grout discoloration and weak drainage.
- Maintenance: Aging infrastructure is visible. Complaints include peeling paint, broken AC controllers, and worn furniture in standard rooms.
- Linens & towels: Towels are generally clean but can feel scratchy/worn in the standard rooms.
- Odors & scents: A persistent 'damp' or 'musty' smell plagues the unrenovated corridors and rooms.
Sleepability™
6MODERAT
0-4ZGOMOTOS
4-7.5MODERAT
7.5-10LINIȘTIT
- Heavy traffic on Al Mustaqbal Street
- Loud AC units in unrenovated rooms
Înainte să rezervi
Bine de știut
- The 'Tourism Dirham' fee is AED 20 per bedroom, per night (so a 3-bedroom apartment pays AED 60/night).
- A security deposit of AED 300 is typically required at check-in.
- The walk to Dubai Mall is short (10 mins) but involves crossing busy roads; use the pedestrian crossings carefully.
Ce să împachezi
- Earplugs for the traffic noise
- Moisturizer (AC is aggressive)
- Walking shoes for the mall trek
Geniu pentru Cameră
Selecții de top
- Swiss Executive Room (Renovated): Specifically request the newly refurbished rooms on the 14th floor.
- Pool View Rooms: These face the inner courtyard and are significantly quieter than the city-facing rooms.
Camere de evitat
- City/Street View Rooms on lower floors (traffic noise)
- Standard Apartments in the 'Al Murooj Complex' (often older, darker, and further from amenities)
Geniu pentru Cereri de Cameră – copiază și lipește
“I am requesting a 'Newly Renovated' room, specifically on the 14th floor if available. Please ensure I am NOT assigned to an unrenovated room with old carpeting. A Pool View is preferred for quiet.”
Întrebări frecvente și sfaturi ascunse
Tot ceea ce vrei de fapt să știi înainte de a rezerva.
Is the pool open during renovations?
Yes, the pool remains open and is a highlight, though some surrounding areas or the pool bar might undergo periodic 'enhancements'.
Can I walk to the Burj Khalifa?
Yes, it's a 10-15 minute walk. You are directly across the street, but you have to navigate the large intersections.
Are the apartments in the same building as the hotel?
No. 'Swissotel Living' apartments are often in adjacent buildings within the Al Murooj complex. You may need a golf cart to get to the main lobby/pool.
Is breakfast included?
Not usually in the base rate. It costs approx AED 120 for adults if purchased separately, though packages often include it.
Is the hotel pet-friendly?
No, pets are not allowed.
Does the hotel serve alcohol?
Yes, there are licensed bars including the popular Double Decker Pub.
Sfaturi de Insider
- ✨
The 'Double Decker' pub is a local institution for expats—great for a rowdy Friday brunch but noisy if your room is near it.
- ✨
Use the 'Roda Al Murooj' entrance for apartments if you are booked there; it saves walking through the main hotel lobby.
- ✨
The Executive Lounge on the 14th floor gets rave reviews for its food and happy hour—worth the upgrade cost.
5 lucruri pe care trebuie să le știi înainte să pleci
💡The 'City View' is often just a view of a highway and a construction crane.
💡The walk to the metro is a sweaty 15 minutes; it's not as 'connected' as the mall hotels.
💡You might have to take a golf cart to get from your apartment to the breakfast buffet.
💡The 'damp smell' in the corridors of the older wings is a known, persistent issue.
💡The TV channels in some rooms are limited and the sets are small (40-inch) for a 5-star hotel.
Ghidul Local
Hartă
Vezi unde se află Swissotel Al Murooj Dubai și ce se găsește în apropiere.