The hype
Families love the pool and kids' club, but almost everyone mentions the rooms smell musty and look dated.
Angsana Laguna Phuket
$150-280/ night
Book this if You want a massive, self-contained resort playground with a legendary lazy river and don't mind sacrificing some modern polish for family-friendly scale.
Why People Love It
- The 323-meter lazy river that snakes through the entire property
- Xana Beach Club for sunset drinks right on the sand
- Free boat shuttles to the rest of the Laguna complex and Canal Village
Quick Take: A fading giant that rests on its laurels (and its massive pool) while the rooms desperately wait for a renovation.
Reviewed by @littlewanderingwren:ย I spent two nights here and the service was impeccableโloved the little welcome gifts! The lagoon is huge, so definitely take the duck boat out for a spin. Itโs the perfect spot if you just want to switch off and be pampered.
Guest Who Stayed Here Said
Reality check
You will likely encounter a 'damp' smell in the room and worn-out grout in the bathroom.
- You have kids who will spend 8 hours a day in the pool
- You want to stay within the 'Laguna bubble' and sign everything to your room
- You prefer a resort that feels like a small village
Cleanliness & Maintenance
6.5
- Housekeeping: Inconsistent. Daily service happens, but deep cleaning (dust bunnies, under beds) is lacking.
- Bathroom hygiene: The weak point. Expect stained grout, limescale on taps, and occasional sewage odors from drains.
- Maintenance: Struggling. Peeling paint, wobbling fans, and chipped pool tiles are common complaints.
- Linens & towels: Clean but worn. Towels can be scratchy and greyish rather than fluffy white.
- Odors & scents: Pervasive mustiness in hallways and older rooms due to humidity and age.
Sleepabilityโข
6MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Xana Beach Club DJ bass (Oceanfront Wing)
- Adjacent construction sites (Road/North side)
- Thin walls connecting rooms (hear neighbors' TVs)
Before you book
Good to know
- Breakfast is ~900 THB per person if not included โ often cheaper to book a package.
- The resort is huge; expect a 10-15 minute walk from lobby to beach.
- Download the 'Grab' app for transport; hotel taxis are overpriced.
What to pack
- Mosquito repellent (lagoon water breeds them)
- Universal travel adapter (outlets are old and scarce)
- Your own pool float (hotel charges for rentals)
Room Genie
Best picks
- Laguna Grand Room (Lagoon Wing) for the quietest views
- Angsana One-Bedroom Loft for a romantic overwater feel
- Two-Bedroom Island Duplex for massive family space (rooftop patio)
Rooms to avoid
- Oceanfront Wing (if you sleep before midnight due to Xana Club)
- Rooms facing the main road/north boundary (construction noise)
- Standard 'Laguna Rooms' in the old wing (most tired/dated)
Room Request Genie โ copy & paste
โI am requesting a room in the 'Laguna Grand Wing' facing the lagoon, specifically on an upper floor to avoid foot traffic noise. Please ensure the room is NOT facing the road or the northern construction site.โ
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool really that good?
Yes. It's a 323-meter lazy river that connects multiple pools. It's the resort's saving grace.
Is it all-inclusive?
No. It's a la carte. You can sign bills from other Laguna hotels to your room, but it adds up fast.
Can I walk to 7-Eleven?
Not easily. It's a shuttle boat or taxi ride to Canal Village or Boat Avenue for shops.
How bad is the construction?
It's adjacent, not on-site, but it creates visual eyesores and daytime noise if your room faces the road.
Is the beach swimmable?
Yes, Bang Tao is clean and long. But red flags fly often in rainy season (May-Oct) โ dangerous currents.
Does it smell?
Honestly, yes. Many rooms have a lingering musty/damp scent common in older tropical hotels.
Insider Tips
- โจ
Take the free shuttle boat to the Banyan Tree for a much better (but pricier) dinner.
- โจ
Walk 5 minutes south on the beach to find local massage huts for 1/5th the price of the hotel spa.
- โจ
Happy Hour at Xana Beach Club is the only time the drinks are reasonably priced.
5 things to know before you go
๐กThe 'Gym' is adequate but serious lifters go to Delta55 at Boat Avenue.
๐กThe 'Lagoon' water is murky and not for swimming โ it's for looking at.
๐กRoom service adds about 25% in service/tax fees on top of menu prices.
๐กThe inflatable pool toys are often broken or under-inflated.
๐กYou can hear the morning prayers from the nearby mosque in some wings (cultural charm or wake-up call, depending on you).
Local Playbook
Map
See where Angsana Laguna Phuket is located and what's nearby.