The hype
Guests love the modern, residential feel and the attentive staff, but often feel the value proposition is off given the high rates and expensive add-ons.
The St. Regis San Francisco
$550-950/ night
Book this if You need a calm, high-service sanctuary next to Moscone or SFMOMA and don't mind paying a premium for it.
Why People Love It
- Unbeatable location for art lovers (SFMOMA is next door) and conference goers
- 24-hour heated indoor infinity pool (a rarity in SF)
- Butler service that actually unpacks your bags (if you book a suite)
Quick Take: A polished, quiet, and expensive glass tower that feels more like a high-end residence than a hotel, but nickel-and-dimes you on breakfast.
Reviewed by @TravelWithMae: I checked into the St. Regis and the first thing I did was open those bathroom panels. Soaking in that tub with the city lights outside was a total vibe. Definitely the best sleep I've had in SF.
Guest Who Stayed Here Said
Reality check
The 'city view' often just means looking at the office building across the street unless you are on a very high floor.
- You are attending a conference at Moscone and want the shortest, most luxurious commute
- You appreciate understated, modern design over ornate, old-school luxury
- You travel with a dog (very pet-friendly, despite the fee)
Cleanliness & Maintenance
8.8
- Housekeeping: Generally excellent twice-daily service, though occasional reports of missed timing or rushed turndown.
- Bathroom hygiene: Immaculate. Marble surfaces are well-maintained, grout is clean, and glass is spotless.
- Maintenance: High standard. Very few reports of broken fixtures or peeling paint; the property feels well-kept.
- Linens & towels: Top-tier Frette linens and plush towels, consistently praised for quality.
- Odors & scents: Signature St. Regis scent (Caroline's Four Hundred) in the lobby; rooms are generally neutral and fresh.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Sirens and buses on 3rd & Mission streets
- Hallway noise due to heavy doors slamming
Before you book
Good to know
- The house car (Tesla) is first-come, first-served for drops within a 2-mile radius
- Destination fee is ~$45/night and includes a daily F&B credit you must remember to use
- Pool is open 24/7, which is great for jet-lagged swimmers
What to pack
- Swimsuit for the 24-hour heated indoor pool
- Earplugs if you are sensitive to city sounds (though the hotel provides basic ones)
- Layers—SoMa can be windy and foggy even when other parts of the city are sunny
Room Genie
Best picks
- Grand Deluxe rooms on floors 15+ for better light and slightly less noise
- Metropolitan Suites for the true corner-view experience
Rooms to avoid
- Any room on floors 5-10 facing Mission Street (siren alley)
- Rooms near the elevator banks (audible mechanical noise)
Room Request Genie – copy & paste
“I am a light sleeper and would appreciate a room on the highest possible floor, facing away from Mission Street if available. A quiet corner away from the elevators is preferred.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the butler service included for everyone?
No. While the 'Butler Desk' helps everyone, the signature services like free morning coffee delivery and pressing are reserved for Suite guests.
Does the hotel have a club lounge?
No, there is no executive club lounge at this property.
Is the pool heated?
Yes, the indoor infinity pool is heated and open 24 hours a day.
What is the destination fee?
Approximately $45/night, covering a $40 daily food & beverage credit, bike rentals, and museum tickets.
Is it safe to walk around at night?
Generally yes, but SoMa can be gritty. Stick to main streets like 3rd and Mission; avoid wandering down dark alleys or further west on Mission late at night.
Can I charge my EV?
Yes, valet parking includes EV charging, but you must request it upon arrival.
Insider Tips
- ✨
The 'destination fee' includes a daily F&B credit—buy a drink at the bar or grab snacks to go, otherwise you lose it.
- ✨
You can access the Museum of the African Diaspora (MoAD) directly from the hotel lobby.
- ✨
Ask the concierge for the 'house car' availability immediately upon going downstairs; they don't take reservations.
5 things to know before you go
💡The 'Elite Breakfast' is a strict, limited menu (fruit, pastry, coffee), not the full Astra menu.
💡Toiletries have shifted from the classic Remède to brands like Sodashi and Sachajuan in some rooms.
💡The pool has no lifeguard and can feel like a fishbowl when crowded.
💡Room service delivery fees + service charge + tax can nearly double the menu price.
💡The 'City View' rooms on lower floors mostly view the office building across the street.
Local Playbook
Map
See where The St. Regis San Francisco is located and what's nearby.