The hype
Travelers are obsessed with the architecture and the 'royal' feeling of the service, often citing it as their best stay in Morocco.
La Sultana Marrakech
$450-850/ night
Book this if You want the intimacy of a traditional riad but the amenities of a 5-star resort (heated pool, elevator, alcohol license).
Why People Love It
- Five interconnected riads mean endless nooks to explore without leaving the hotel
- One of the few medina hotels with a heated outdoor pool and elevator
- Rooftop terrace offers direct views into the Saadian Tombs (literally next door)
Quick Take: It is a maximalist, gold-leafed labyrinth that feels like a wealthy sultan's guest house, but ground-floor rooms can feel a bit like a fishbowl.
Reviewed by @homtimiste: I felt like I was living in a private palace. The silence inside is unbelievable considering the Medina is right there. My favorite part was the heated pool—perfect even in winter—and the rooftop sunset views are honestly the best in the city.
Guest Who Stayed Here Said
Reality check
Some guests felt the breakfast (~$30 USD) was overpriced for what is essentially bread and pastries, and the 'Riad Rooms' felt claustrophobic due to lack of external windows.
- You love 'maximalist' design with intricate tile work, gold accents, and velvet
- You have mobility issues (the elevator is a rare find in the Medina)
- You want a heated pool to use in cooler months (Nov-March)
Cleanliness & Maintenance
9.5
- Housekeeping: Immaculate. Twice-daily service with turndown that includes water and Moroccan pastries.
- Bathroom hygiene: Spotless marble and zellige tile. No mold issues reported in recent audits.
- Maintenance: Excellent condition. The property is constantly being touched up (paint, tile repair).
- Linens & towels: High-quality, crisp linens. One isolated report of 'worn towels' in 2024, but vast majority say 'plush'.
- Odors & scents: Smells of orange blossom and cedar wood throughout the property.
Sleepability™
8SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Call to prayer from the adjacent Kasbah Mosque (5 AM)
- Echoing voices from the courtyard if staying in ground-floor rooms
Before you book
Good to know
- Alcohol is served here (not a given in all riads)
- The hotel offers a 'Fast Track' airport service which is worth it to skip the chaotic Marrakech customs line
- City tax is ~50 MAD ($5) per person/night, usually payable at checkout
What to pack
- Earplugs for the early morning mosque call
- Modest clothing for walking in the Kasbah neighborhood
- Swimsuit for the heated pool (even in winter)
Room Genie
Best picks
- Deluxe Suites in 'Riad Bahia' (the white riad) for brightness and private balconies
- Tiger Suite or Elephant Suite for over-the-top themed decor and fireplaces
Rooms to avoid
- Entry-level 'Riad Rooms' on the ground floor — they lack privacy and natural light
Room Request Genie – copy & paste
“I am celebrating a special occasion and would love a room in 'Riad Bahia' or 'Riad Scheherazade' on an upper floor for better light and privacy. Please avoid ground-floor rooms near the reception or main pool.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool actually heated?
Yes, the outdoor pool is heated to ~28°C (82°F), making it usable even in winter months like January.
Can a taxi drop me at the door?
No. Taxis drop you at a nearby square (about 2 mins walk). The hotel porters will meet you with a cart for luggage.
Is it safe to walk around at night?
The Kasbah is generally safe and well-lit, but it's a local neighborhood. Stick to the main street (Rue de la Kasbah) after dark.
Do they serve alcohol?
Yes, they have a full liquor license and a well-stocked bar, unlike many traditional riads.
Is breakfast included?
Usually no. It costs around 310 MAD (~$31 USD) per person unless booked as a specific package.
Is it kid-friendly?
Yes, but there are no kids' clubs. The pool has a deep end, so supervision is required. It's better suited for well-behaved older kids.
Insider Tips
- ✨
The rooftop offers a secret view directly into the Saadian Tombs, saving you the entry fee and the line.
- ✨
Book the 'Market Tour & Cooking Class' (~650 MAD) — it's cheaper than outside tours and held right on the rooftop.
- ✨
Lunch at 'La Table du Souk' (rooftop) is significantly cheaper than dinner at the fine dining restaurant downstairs.
5 things to know before you go
💡The 'gym' is just a few cardio machines on the roof, not a full fitness center.
💡You can hear the call to prayer very clearly; it's atmospheric for some, a wake-up call for others.
💡The indoor pool is stunning but often empty — a great spot for a private swim.
💡The 'Gazelle' horns (pastries) left in your room are some of the best in the city.
💡There is a tortoise that roams the courtyard gardens — watch your step!
Local Playbook
Map
See where La Sultana Marrakech is located and what's nearby.