Warm chocolate chip cookie at check-in (the brand standard holds up)
Easy access to I-440 for zipping around Raleigh
Free parking in a city where that's becoming rare
Quick Take: A standard-issue business hotel masquerading as 'Midtown' chic, currently plagued by a elevator crisis that might leave you taking the stairs.
Reviewed by @tripswithqt: I booked a quick staycation here and was pleasantly surprised by the upgrade—being a member really pays off! The room was spacious enough for the romantic setup I planned, and the staff was incredibly sweet. It’s a solid, clean spot for a couple’s getaway in Raleigh.
Guest Who Stayed Here Said
The hype
Staff is friendly and the cookies are great, but the aging infrastructure is showing cracks.
Reality check
The 'Midtown' location is technically correct but feels isolated in a corporate park; you're near everything but next to nothing.
You have a car and want free parking
You are visiting patients at the nearby Duke Raleigh or Rex hospitals
You want a decent gym and seasonal pool without paying downtown prices
Cleanliness & Maintenance
8
Housekeeping: Generally reliable daily service, though some reports of missed spots in corners.
Bathroom hygiene: Mostly clean, but watch out for 'cold water' complaints on upper floors.
Maintenance: Struggling. Broken elevators and peeling wallpaper are recurring themes.
Linens & towels: Standard Hilton quality – crisp and clean.
Odors & scents: Lobby smells like cookies; hallways can smell a bit musty or like cleaning chemicals.
Sleepability™
7MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Hallway noise due to thin doors
Plumbing noise from adjacent rooms
Highway hum from I-440 on one side
Before you book
Good to know
Breakfast is NOT included for most rates; expect to pay ~$15 for the buffet
The 'shuttle' to North Hills is inconsistent/often unavailable; don't rely on it
Check-in is 3 PM, Check-out is 11 AM
What to pack
Comfortable walking shoes (for the stairs)
Car charger (you will be driving everywhere)
Earplugs (for the thin walls)
Room Genie
Best picks
Pool View rooms (quieter than parking lot side)
Lower floors (1-2) to avoid the elevator headache until fixed
Rooms to avoid
Rooms near the elevator banks (noisy)
High floors (5-6) if you aren't prepared to hike the stairs
Room Request Genie – copy & paste
“I would love a room on a lower floor (1st or 2nd) facing the pool area to minimize elevator reliance and road noise.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is breakfast free?
No. The buffet at Reale restaurant costs around $10-15 per person unless you have Hilton Honors Gold/Diamond status or booked a specific package.
Is it walkable to North Hills?
No. It is over 3 miles away along busy roads. You must drive or rideshare.
Does the hotel have a shuttle?
Technically yes, but reviews suggest it's often unavailable or has very limited radius. Plan on using Uber.
Is there a pool?
Yes, a seasonal outdoor pool. It's decent for a dip but not a resort-style experience.
Are pets allowed?
No. This property is strictly no-pets.
Is there a gym?
Yes, a 24-hour fitness center that is actually quite decent and clean.
Insider Tips
✨
Ask for your warm cookie even if you check in late – they have a warmer drawer behind the desk.
✨
The 'Reale' restaurant is okay in a pinch, but Rey's Restaurant (a high-end steakhouse) is a hidden gem nearby for a proper meal.
✨
Join Hilton Honors before booking to get free WiFi (otherwise they might charge).
5 things to know before you go
💡The 'discarded syringes in flower beds' mentioned in a recent review is a concerning red flag for the grounds maintenance.
💡Water pressure on the 5th floor has been reported as weak/cold in recent stays.
💡The stairwells are reportedly where some guests 'camp out' when elevators break.
💡It's a popular spot for wedding blocks, so weekends can get rowdy in the lobby.
💡The 'balcony' rooms often just look out at the parking lot or other office buildings.
Local Playbook
Map
See where Doubletree By Hilton Raleigh Midtown is located and what's nearby.