The hype
Travelers are blown away by the garden and the sheer scale of amenities, but often note the decor feels 'classic' (read: slightly old-fashioned) rather than modern chic.
Hotel New Otani Tokyo The Main
$200-350/ night
Book this if You want a massive, historic 'mini-city' resort experience with a stunning 400-year-old Japanese garden, and you don't mind being slightly removed from the neon chaos.
Why People Love It
- The 10-acre Japanese garden is a legitimate masterpiece, not just a hotel courtyard
- Shin-Edo rooms feature cypress bathtubs and complimentary sake
- Massive outdoor pool (Garden Pool) is a summer icon in Tokyo
Quick Take: It's a glitzy, sprawling 1964 Olympic-era beast that feels like a James Bond set—impressive and convenient, but expect some dated corners and a lot of walking.
Reviewed by @shelovswine: I stayed at the New Otani and was blown away by the 400-year-old garden right on the property. The Hinoki Suite smelled amazing, and having a private waterfall view in the middle of Tokyo felt surreal. It’s my favorite escape in the city.
Guest Who Stayed Here Said
Reality check
You might be charged for things you expect to be free, like the nice gym or the indoor pool, and the location requires a short walk or taxi to get to the 'cool' neighborhoods.
- You love a resort vibe where you don't *have* to leave the property
- You appreciate mid-century grandeur and history over minimalist design
- You are traveling with family and need space/convenience
Cleanliness & Maintenance
9
- Housekeeping: Excellent daily service, typical Japanese high standards. Turn-down service in premium rooms is thorough.
- Bathroom hygiene: Spotless. Grout is clean, even in older bathrooms. Shin-Edo cypress baths are meticulously maintained.
- Maintenance: Generally good, though some carpets in hallways and the Garden Tower show signs of age/wear.
- Linens & towels: Crisp, high-quality cotton. Robes (yukata) are fresh and comfortable.
- Odors & scents: Lobby smells of fresh flowers (often lilies). Smoking rooms are available, so ensure you book non-smoking if sensitive.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway chatter in unrenovated wings
- Occasional event/wedding noise in public areas
Before you book
Good to know
- The 'Garden Pool' (outdoor) is usually free for guests in summer (a rare perk), but the indoor 'Golden Spa' always costs extra.
- There is a free 'Workout Room' for guests, but it's basic. The pro gym costs money.
- Airport Limousine Bus stops directly at the hotel lobby—easiest way to arrive.
What to pack
- Slip-on shoes for the constant on/off in the Shin-Edo rooms and spa areas
- A dressier outfit if you plan to dine at Tour d'Argent or the high-end bars
Room Genie
Best picks
- Shin-Edo Deluxe: Includes a cypress wood bath (hinoki) and garden views
- The Main Deluxe King: Renovated, spacious (45sqm), and far superior to Garden Tower rooms
Rooms to avoid
- Garden Tower Standard Rooms (often dated, lower ceilings)
- Low floors facing the expressway (noise and lack of view)
Room Request Genie – copy & paste
“I would appreciate a renovated room in 'The Main' building, ideally a Shin-Edo type or a high floor facing the Japanese Garden. Please avoid rooms near the elevator banks.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool free?
It's complicated. The outdoor 'Garden Pool' is often free for guests during summer (check your specific plan), but the indoor pool/spa complex charges ~¥5,000 per visit.
Which tower should I book?
Book 'The Main'. It's the flagship wing with better renovations. The 'Garden Tower' is a tier below in quality.
Is it close to the subway?
Yes, Akasaka-Mitsuke station is a 3-5 minute walk across the bridge. It's a major hub with Ginza and Marunouchi lines.
Can I see the garden without staying?
Yes, the garden is open to the public, but staying gives you the ability to stroll it in the quiet early morning.
Is breakfast included?
Usually not in the base rate. It's expensive (¥4,000+) but the SATSUKI buffet is legendary for its variety.
Are there convenience stores nearby?
Yes, there are FamilyMart and 7-Eleven locations within the complex and just across the bridge.
Insider Tips
- ✨
The 'SATSUKI' restaurant has 'Super Melon Shortcake' that costs over $15 a slice—it's famous and worth it.
- ✨
You can access the garden directly from the lobby floor; go at night for a beautifully lit, empty stroll.
- ✨
There is a hidden 'Rose Garden' on the rooftop of the Red Rose Garden (seasonal access for club members/special guests).
5 things to know before you go
💡The hotel has its own post office, dentist, and clinic—it really is a mini-city.
💡The 'revolving' restaurant (The Sky) no longer revolves, but the 360-degree views are still there.
💡You might see high-profile politicians or celebrities; it's a favorite for state dignitaries.
💡The walk from the subway involves a bridge and can be a bit confusing the first time.
💡The 'free' gym is a small room with basic machines; the 'real' gym is the paid one.
Local Playbook
Map
See where Hotel New Otani Tokyo The Main is located and what's nearby.