The hype
Guests love the central location and the daily chocolate hour, but often complain about the lack of amenities and street noise.
Movenpick Hotel Auckland
$150-250 / night
Book this if You want a central CBD location with stunning harbor views and a daily complimentary Chocolate Hour.
Why People Love It
- Daily complimentary Chocolate Hour at 3 PM
- Prime location near Britomart and Viaduct Harbour
- Harbor views from upper floors and the rooftop restaurant
Quick Take: It's a solid 5-star base for exploring Auckland, but don't expect a pool, spa, or perfectly soundproofed rooms.
Reviewed by @kazplum: I stayed in room 619 at the Movenpick Auckland and it was the perfect urban escape. The room smelled amazing, the shower was huge, and watching the city light up at night from my window was unforgettable. Highly recommend for a cozy city stay!
Guest Who Stayed Here Said
Reality check
The '5-star' rating feels a bit generous given the lack of a pool, spa, and occasional inconsistent housekeeping.
- You want to be walking distance to the ferry terminal and Queen Street
- You have a sweet tooth and love chocolate
- You appreciate modern, refurbished rooms with smart TVs
Cleanliness & Maintenance
8
- Housekeeping: Generally very clean, but some guests report inconsistent or late housekeeping.
- Bathroom hygiene: Spotless bathrooms with rain showers, though a few isolated reports of missed spots.
- Maintenance: Recently refurbished in 2022, so most fixtures are in great condition, though some complain about unreliable Wi-Fi.
- Linens & towels: Crisp, fresh linens and plush towels.
- Odors & scents: Fresh overall, with luxurious Manuka honey scents from the provided toiletries.
Sleepability™
6MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Traffic and street noise from Customs Street
- Late-night noise from neighboring squares and bars
Before you book
Good to know
- Valet parking is $60 NZD/day, but public parking is available nearby
- Breakfast is an additional $42 NZD per person if not included in your rate
- There is no pool or spa, but there is a virtual fitness room and gym
What to pack
- Earplugs to block out the CBD street noise
- A reusable water bottle for your daily excursions
Room Genie
Best picks
- Executive King Suite with Ocean View for extra space and harbor vistas
- High floor rooms (above 8th floor) to escape the street noise
Rooms to avoid
- Lower floor rooms facing the street due to significant traffic and pedestrian noise
- Rooms near the elevators or ice machines
Room Request Genie – copy & paste
“Hi team, I'm really looking forward to my stay. As I'm a light sleeper, could I please request a room on a high floor, away from the elevators, ideally facing the harbor to minimize street noise? Thank you!”
FAQ & Hidden tips
Everything you actually want to know before you book.
Does the hotel have a pool?
No, there is no pool or spa on the property, though there is a gym.
How much is parking?
Valet parking is $60 NZD per day. There is no self-parking on-site.
What is the Chocolate Hour?
It's a complimentary daily event at 3:00 PM in the lobby featuring chocolate treats, fondue, and live demonstrations.
Is the hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in and check-out?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included?
Usually no, the buffet breakfast costs around $42 NZD per person unless booked in a specific package.
Insider Tips
- ✨
Skip the expensive hotel breakfast and grab a pastry at Mibo Bakery or Custom Lane downstairs.
- ✨
Take advantage of the free Chocolate Hour at 3 PM daily—it's a signature Mövenpick perk.
- ✨
If you want to swim, the Tepid Baths (indoor public pool) are just a 5-minute walk away.
5 things to know before you go
💡The hotel used to be the Grand Mercure before a 2022 rebrand and renovation.
💡Bathrooms feature premium Manuka honey toiletries.
💡There's a 24-hour sundae room service available.
💡The windows are not double-glazed, which contributes to the noise issues.
💡The hotel has a dedicated wellness room for yoga and virtual fitness sessions.
Local Playbook
Map
See where Movenpick Hotel Auckland is located and what's nearby.