The hype
Guests are blown away by the ocean views and the unique 'ship-like' feel, but many note the furniture and carpets are looking tired.
Sheraton Miramar Hotel & Convention Center
$166-250/ night
Book this if You want the only hotel in Viña where the ocean is literally underneath your balcony and you don't mind a bit of 2000s nostalgia.
Why People Love It
- Every single room has a private balcony with a direct, unobstructed ocean view
- The sound of waves crashing against the hotel foundation is constant and dramatic
- Location is unbeatable: walking distance to the Flower Clock, Wulff Castle, and the beach
Quick Take: A spectacular architectural landmark with million-dollar views that is slowly losing its battle against salt spray and corporate event crowds.
Reviewed by @cvvergara1: I stayed at the Sheraton Miramar and the location is insane—it's built right on the rocks over the ocean. Waking up to the sound of waves and having coffee on my private balcony was the ultimate reset. You absolutely need to catch the sunset from the terrace bar.
Guest Who Stayed Here Said
Reality check
Service can be hit-or-miss, with some guests feeling 'held hostage' by inflexible administration or overwhelmed staff during peak times.
- You love falling asleep to the roar of the ocean
- You want a room where you can spot sea lions or dolphins from your bed
- You appreciate a classic resort vibe over trendy boutique minimalism
Cleanliness & Maintenance
8.5
- Housekeeping: Generally good daily service, though some guests report missed details like coffee refills.
- Bathroom hygiene: Clean, but fixtures are aging. Grout and caulking show signs of wear and salt air exposure.
- Maintenance: The biggest weak point. Worn carpets, peeling paint on balconies, and tired furniture are common complaints.
- Linens & towels: Standard Sheraton quality—clean and crisp, though not ultra-luxury.
- Odors & scents: Mostly fresh sea air, but some hallways can smell musty or like 'old hotel' carpet.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Crashing waves (constant, loud)
- Music from the Farewell Bar/Terrace (evenings)
- Hallway noise from corporate groups
Before you book
Good to know
- Breakfast is excellent but expensive (~$25 USD); consider booking a rate that includes it.
- The 'King' beds are often two double beds pushed together—check the sheets if you feel a gap.
- Parking costs ~8,000 CLP ($9 USD) per day, which is reasonable for the area.
What to pack
- Universal travel adapter (Chile uses Type C/L)
- Earplugs (for the waves)
- Light jacket (even in summer, the ocean breeze is cool at night)
Room Genie
Best picks
- Floors 7 or 8 (highest) for the best views and least noise from the terrace
- Corner rooms for extra privacy and a wider panoramic angle
Rooms to avoid
- Lower floors (2-3) near the terrace if you want to avoid bar music and cigar smoke
- Rooms near the elevators if you are sensitive to hallway chatter
Room Request Genie – copy & paste
“I would appreciate a room on the highest possible floor (7th or 8th preferred) to maximize the ocean view and minimize noise from the terrace/bar area. A corner room would be ideal.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, the indoor pool is heated and comfortable. The outdoor pool is unheated and can be freezing cold, even in summer.
Can I walk to the beach?
Yes, Caleta Abarca beach is literally steps away, and you can walk to the Casino and downtown Viña in 10-15 minutes.
Is there AC in the rooms?
Yes, but it can be weak. Fortunately, opening the balcony door usually provides a strong, cool sea breeze.
Do all rooms have ocean views?
Yes, the hotel's unique design ensures every single guest room faces the ocean with a private balcony.
Is it pet friendly?
No, pets are strictly not allowed.
How much is the breakfast?
Buffet breakfast is approximately 22,500 CLP (~$25 USD) per person if not included in your rate.
Insider Tips
- ✨
Look down from your balcony in the morning—you can often see sea lions sunning themselves on the rocks below.
- ✨
The glass 'bubble' elevators offer a cool view of the atrium and ocean as you ride up.
- ✨
You can walk along the rocks at low tide right in front of the hotel for a unique photo angle.
5 things to know before you go
💡The 'sauna window' in the spa has been reported as dirty/foggy, blocking the view it's supposed to offer.
💡The carpets in the hallways and some rooms are visibly stained and worn, showing the hotel's age.
💡Room service can be slow during corporate events when the kitchen is slammed.
💡The outdoor pool is more for looking at than swimming in due to the chilly water temperature.
💡You might spot a pod of dolphins from your balcony if you're lucky—keep your eyes peeled.
Local Playbook
Map
See where Sheraton Miramar Hotel & Convention Center is located and what's nearby.