The hype
Travelers are obsessed with the pool and the silence of the rooms, often calling it the best sleep they've had in London.
Pan Pacific London
$450-650/ night
Book this if You want the slickest swimming pool in the City of London and a room so quiet you'll forget you're next to Liverpool Street Station.
Why People Love It
- The 18.5m infinity pool with views of Bishopsgate Plaza
- Triple-glazed windows that make the rooms tomb-silent
- Yabu Pushelberg design that feels like a calm Singaporean sanctuary
Quick Take: A hyper-modern, glass-and-steel fortress of calm that feels more like a high-end Singaporean spa than a London hotel.
Reviewed by @stylenecessity: I felt like a main character staying here. The view of the Gherkin from my bed was surreal, and the pool is easily one of the best in London. The whole experience felt incredibly polished but still welcoming. Perfect for a solo reset.
Guest Who Stayed Here Said
Reality check
While 99% of reviews are glowing, a few guests have flagged 'grubby windows' on the exterior marring the view and rare lapses in housekeeping like missed turndown.
- You are a light sleeper who needs absolute silence
- You prioritize a serious lap pool over a plunge pool
- You appreciate Asian-style hospitality and tech-forward rooms
Cleanliness & Maintenance
9.8
- Housekeeping: Impeccable twice-daily service with turndown. Staff are noted for being 'ninjas'—unseen but effective.
- Bathroom hygiene: Spotless marble. No grout issues reported. Heated floors are a nice touch.
- Maintenance: The hotel is new (opened 2021) so wear is minimal, though one guest noted 'grubby exterior windows' due to city pollution.
- Linens & towels: Crisp, high-thread-count sheets. Towels are thick and fluffy. Robes are a standout feature.
- Odors & scents: Lobby smells of 'orchids and expensive candles'. Rooms are neutral and fresh.
Sleepability™
9.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway noise (doors closing)
- Rare exterior events (e.g., photo shoots on the plaza)
Before you book
Good to know
- The hotel is pet-friendly with a dedicated 'Paws at Pan Pacific' program (£60 fee)
- Valet parking is expensive (~£85/day); public transport is much easier here
- The 'Intimacy Kit' on the room menu is a real thing (and not free)
What to pack
- Swimsuit (the pool is the highlight)
- Gym gear (the TechnoBody D-Wall is worth trying)
- Smart casual clothes (the area is heavy on finance/tech workers)
Room Genie
Best picks
- Deluxe City View (High Floor) for the best Gherkin views
- Bishopsgate Suite for families (two bedrooms, residential feel)
Rooms to avoid
- Lower floor rooms facing Houndsditch if you are sensitive to street visuals (though noise is blocked)
Room Request Genie – copy & paste
“I would love a room on a high floor (15+) with a direct view of the Gherkin. Quiet is my priority, so away from the elevators please.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, to around 29-30°C (84-86°F), though some guests find it slightly cool for lounging.
Can children use the pool?
Yes, but only during specific hours (typically 7-9am and 4-6pm on weekends).
Is it close to the Tube?
Extremely. Liverpool Street Station is literally across the plaza (2-minute walk).
How much is breakfast?
Around £44 per person for the full buffet at Straits Kitchen.
Is there a dress code?
Smart casual is the norm. It's the City of London, so expect blazers and polished shoes.
Do the windows open?
No, they are sealed for soundproofing and climate control.
Insider Tips
- ✨
Ask the concierge for a 'blister kit' if your shoes pinch after a day of walking—they have custom ones.
- ✨
The 'Kopi Tiam' afternoon tea is a Singaporean twist on the classic and often easier to book than the traditional one.
- ✨
There is a hidden 'living room' area in the library for residents that is often empty and great for work.
5 things to know before you go
💡The saunas and steam rooms are gender-separated in the changing rooms, not communal.
💡You can order a 'Singaporean Breakfast' with congee and kaya toast that rivals the best in Asia.
💡The 'Intimacy Kit' on the room service menu costs a pretty penny but saves a trip to the pharmacy.
💡The gym has a 'D-Wall' (digital mirror) that analyzes your form—rare for a hotel gym.
💡The bathrobes are so plush that guests frequently try to buy them (and you can).
Local Playbook
Map
See where Pan Pacific London is located and what's nearby.