The hype
Travelers adore the location and the rooftop vibe, but many feel the service doesn't always match the 'Luxury Collection' price tag.
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
$250-450/ Nacht
Buchen Sie dieses Hotel, wenn You want Art Deco glamour attached to a mall so you never have to brave the Chicago winter.
Warum Gäste es lieben
- Direct indoor access to The Shops at North Bridge (Nordstrom)
- Rooftop terrace with fire pits and winter curling
- Stunning 1930s Art Deco façade and interiors
Kurzfassung: A gorgeous hard product that sometimes feels like a really nice Westin in a tuxedo.
Bewertet von @worldviewsandwonderlust: I stayed in the Gwen Lux Suite and honestly, it felt more like a luxury apartment than a hotel. Having that massive private terrace right on Michigan Avenue was a total game-changer for my trip. Absolutely worth the splurge for the space alone.
Was Gäste, die hier übernachtet haben, sagten
Reality check
Multiple guests note that while the rooms are beautiful, amenities can be sparse—empty mini-fridges and no coffee makers in some base rooms.
- You are planning a shopping spree on the Magnificent Mile
- You appreciate Art Deco design and history
- You want a lively rooftop bar scene right upstairs
Sauberkeit & Instandhaltung
8.8
- Housekeeping: Generally excellent daily service; turndown service is a nice touch in suites.
- Bathroom hygiene: Bathrooms are typically sparkling, with high-end Molton Brown toiletries.
- Maintenance: Most rooms are well-maintained, though some guests report minor wear on furniture.
- Linens & towels: Frette linens are crisp and high quality; towels are plush.
- Odors & scents: Lobby has a signature scent; rooms are fresh, though hallway carpets can sometimes trap odors.
Sleepability™
8.5STILL
0-4LAUT
4-7,5MÄSSIG
7,5-10STILL
- City sirens on lower floors
- Hallway noise if near the elevators
Vor der Buchung
Gut zu wissen
- The hotel entrance is on the 5th floor; the ground floor is just a small lobby for the elevator.
- You can walk directly into Nordstrom without going outside.
- The $25 destination fee includes a $12.50 daily F&B credit—use it or lose it.
Was Sie einpacken sollten
- Dressy casual outfits for the rooftop bar
- Comfortable shoes for the Mag Mile
- Swimsuit? No. Leave it at home.
Zimmer-Genie
Beste Auswahl
- Lux King Suite for the extra space and soaking tub
- Terrace Suites for private outdoor space (rare in Chicago)
Zimmer, die Sie meiden sollten
- Lower floor rooms facing Rush Street (more noise)
- Rooms directly under the rooftop bar if you're an early sleeper
Zimmerwunsch-Genie – kopieren & einfügen
“I would love a room on a high floor (10+) facing away from the elevators. If available, a room with a view of the architecture rather than the opposing building wall would be appreciated.”
FAQ & Geheimtipps
Alles, was Sie vor der Buchung wirklich wissen möchten.
Is there a pool?
No, there is no pool at The Gwen. If that's a dealbreaker, look at the InterContinental nearby.
How much is parking?
Valet is steep, around $79-$84 per night. SpotHero is your friend here.
Is it pet friendly?
Yes, but it costs ~$125 per stay plus a daily fee. They do provide dog beds and bowls.
What is the 'Tipsy Tea'?
A boozy high tea served on weekends with cocktails and DJ sets—definitely not your grandma's tea party.
Can I get to the mall from the hotel?
Yes, there is a direct indoor connection to The Shops at North Bridge.
Is breakfast included?
Generally no, unless you have specific Marriott status or booked a package. It's à la carte and pricey.
Insider-Tipps
- ✨
The 'Prohibition Porter' cocktail service brings a bartender to your room.
- ✨
Use the $12.50 daily credit for a morning coffee or an evening nightcap; it doesn't roll over.
- ✨
Ask for a room with a 'city view' to avoid staring at the beige wall of the InterContinental.
5 Dinge, die Sie wissen sollten, bevor Sie losfahren
💡The building was originally the headquarters for McGraw-Hill and features panels by sculptor Gwen Lux.
💡In winter, the rooftop installs a curling rink.
💡You can book a 'Glamping' experience on the terrace in summer, sleeping in a tent under the stars.
💡The gym is open 24/7 but is somewhat small for a hotel of this size.
💡There is a Moët & Chandon vending machine in the lobby.
Lokaler Reiseführer
Karte
Sehen Sie, wo sich The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago befindet und was in der Nähe ist.