The hype
Gorgeous new property that nails the aesthetic, but service is still working through 'soft opening' kinks.
Thompson Palm Springs, by Hyatt
$400-650/ night
Book this if You want to be seen at the hottest new rooftop pool in town and don't mind a DJ soundtrack with your morning coffee.
Why People Love It
- The mid-century modern design is actually fresh, not just a tired rehash
- Lola Rose's rooftop dining scene is currently the place to be in Palm Springs
- Walking distance to the Design District's best vintage shopping
Quick Take: A stunning social hub that feels more like a day club with bedrooms attached than a quiet desert retreat.
Reviewed by @urbanbirddogs: I escaped to the desert for a few days and this spot checked every box. The design is stunning, the pool scene is lively but relaxing, and I loved that I didn't have to compromise on style to bring my dog along. We both felt like VIPs.
Guest Who Stayed Here Said
Reality check
The 'soundproof' walls aren't. You will hear the street, the pool, and your neighbors.
- You thrive on high-energy social environments
- You want a walkable base for downtown Palm Springs
- You travel with a dog (extremely pet-friendly with no fees)
Cleanliness & Maintenance
9
- Housekeeping: Generally spotless, though some reports of rushed turnover (missed balcony mopping).
- Bathroom hygiene: Immaculate. Brand new grout, sparkling glass, no mold issues found.
- Maintenance: Brand new property, so everything works, but watch out for the finicky motion-sensor lights.
- Linens & towels: Crisp, new, and high thread count. No wear and tear yet.
- Odors & scents: Fresh, new-hotel smell. No mustiness or stale smoke detected.
Sleepability™
6MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Lola Rose restaurant/bar music and crowd noise
- Traffic from N Palm Canyon Drive
- Thin walls between connecting rooms
Before you book
Good to know
- The resort fee is steep (~$58/night) but includes bike rentals and yoga classes.
- Valet is the only on-site parking option ($30/night); street parking is competitive.
- The 'Upper Stories' pool is strictly adults-only and much more chill than the main deck.
What to pack
- High-quality earplugs (non-negotiable)
- Designer swimwear (the pool is a runway)
- A portable nightlight (to combat the aggressive motion-sensor bathroom blackout)
Room Genie
Best picks
- Upper Stories King: Adults-only wing, separate pool access, and significantly quieter.
- Mountain View Balcony: Essential for the classic Palm Springs backdrop; ask for a high floor away from the street.
Rooms to avoid
- Courtyard King: Often ground-floor with 'prison-like' enclosed patios and no view.
- Rooms near the elevator: You will hear the restaurant chaos every time the doors open.
Room Request Genie – copy & paste
“I am a light sleeper and would love a room in the Upper Stories wing or a high-floor Mountain View room as far from the Lola Rose restaurant and elevator as possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, both pools are heated, but the main rooftop pool gets crowded and loud. The Upper Stories pool is the quiet sanctuary.
Can I walk to downtown?
Absolutely. You are right on N Palm Canyon Drive, steps from the Design District and a short walk to the main drag.
Is it pet friendly?
Yes, surprisingly so. No pet fees for dogs under 50lbs, which is rare for a luxury property.
What is the 'Upper Stories'?
It's a hotel-within-a-hotel concept. Adults only, exclusive pool, separate lounge. Worth the upgrade if you hate splashing kids.
Is there a resort fee?
Yes, expect to pay around $58 per night after taxes. It covers bikes, water, and some local discounts.
How is the wifi?
Fast and reliable, suitable for remote work, though the pool deck signal can be spotty.
Insider Tips
- ✨
The elevator opens directly into the restaurant—be prepared to walk through a dinner service in your swimsuit.
- ✨
There is a 'secret' stairway from the bar directly down to the street if you want to skip the lobby.
- ✨
Ask for a room in the 'Alejo' building for slightly better sound insulation from the main road.
5 things to know before you go
💡The bathroom lights are motion-activated and WILL turn off on you while you're in the shower.
💡The 'Courtyard' rooms feel claustrophobic with high walls and zero view.
💡Service at the pool bar can be painfully slow during peak weekends.
💡The 'soundproof' glass doors do not actually block out the street racing noise on Palm Canyon Dr.
💡You can text the valet to have your car ready, which is faster than calling.
Local Playbook
Map
See where Thompson Palm Springs, by Hyatt is located and what's nearby.