The hype
The location is unbeatable for events, and the views are world-class, but the service can feel impersonal and overwhelmed.
Intercontinental London The O2
$200-350/ noche
Reserva esto si You have tickets to a show at the O2 or a conference at the Excel and want to stumble into bed within 10 minutes.
Por qué a la gente le encanta
- Direct private walkway into the O2 Arena (no coats needed)
- Floor-to-ceiling windows with killer views of Canary Wharf or the Dome
- Massive pool and spa complex that is actually free for guests (now)
Resumen rápido: A glossy, corporate glass tower that feels like an airport terminal for concert-goers—efficient, impressive, but lacking a soul.
Reseñado por @sidneespooner_: I stayed here for a concert and the direct indoor access to the O2 is a lifesaver—no coats needed! My room had an incredible river view, and the Sky Bar drinks were the perfect pre-show vibe. Definitely the best way to do an event night in London.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
You are paying for the postcode, not the personality—don't expect boutique charm here.
- You're seeing a band at the O2 and refuse to deal with the post-concert Tube crush
- You're an IHG status holder chasing a lounge with a view
- You need a proper swimming pool to tire out the kids
Limpieza y Mantenimiento
8.5
- Housekeeping: Generally sharp, but reports of missed amenities (shower gel) and occasional dust on high surfaces.
- Bathroom hygiene: Sparkling. Marble surfaces are well-maintained, though some guests note shower seals leaking water onto the floor.
- Maintenance: Modern building holding up well, but the AC systems are the weak link.
- Linens & towels: High quality, thick towels and crisp white linens. No complaints here.
- Odors & scents: Lobby smells expensive (signature scent); rooms are neutral but can get stuffy due to lack of fresh air.
Sleepability™
7MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Hum of the ventilation system (windows don't open)
- Hallway noise during post-concert rush hours
Antes de reservar
Es bueno saberlo
- The 'resort fee' for the pool was scrapped after backlash—it is now free for guests, but double-check your specific rate doesn't sneak in a 'facilities fee'.
- The Uber Boat (Thames Clipper) pier is a 5-minute walk and is the coolest way to get to central London.
- Breakfast at Market Brasserie is chaotic; go before 8:30am or expect a queue.
Qué llevar
- Swimsuit (the pool is huge)
- Smart casual clothes for the Sky Bar (strict dress code enforced)
- A portable fan if you sleep hot (seriously)
Genio de Habitaciones
Mejores opciones
- River View rooms on high floors (10+) for the Canary Wharf skyline—much better than the O2 Dome view.
- Club InterContinental rooms for access to the 2nd-floor lounge (worth it for the breakfast and evening drinks alone).
Habitaciones a evitar
- Low floor rooms facing the O2 entrance (less privacy, more foot traffic views).
- Connecting rooms if you aren't using them—sound bleed is higher.
Genio de Solicitud de Habitación – copiar y pegar
“Requesting a 'High Floor River View' facing Canary Wharf. Please ensure the AC in the room has been checked recently, as I am a cold sleeper.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is the pool free for guests?
Yes, currently complimentary for hotel guests (7am-9pm). The controversial £30 fee was removed, but non-guests still pay.
How do I get to the O2 Arena?
There is a direct, covered walkway from the hotel lobby straight into the O2. Takes about 3 minutes.
Is breakfast included?
Usually not. It costs ~£25-30 per person if paid on the day. Booking a 'breakfast included' rate is often cheaper.
Can I open the windows?
No. The windows are floor-to-ceiling sealed glass. You are at the mercy of the climate control.
Is it near the Tube?
North Greenwich station (Jubilee Line) is a 5-10 minute flat walk. It gets you to Central London in ~15 minutes.
Is there parking?
Yes, but it's pricey. Expect to pay around £40-55 per 24 hours. Valet is available for a premium.
Consejos de Insiders
- ✨
The 'Clipper Bar' has the same view as the fancy 'Eighteen Sky Bar' but no dress code and cheaper drinks.
- ✨
Walk 10 mins to the 'Design District Canteen' for amazing street food instead of overpaying for hotel lunch.
- ✨
If the main lobby bar is full, the Meridian Lounge often has space and serves excellent afternoon tea.
5 cosas que debes saber antes de ir
💡The walk to the Tube can feel desolate and windy at night.
💡The 'River View' can sometimes just be a view of a construction site depending on the angle.
💡Room service tray charges are steep (£5+) on top of already high prices.
💡The lifts can be incredibly slow during check-out time (11am-12pm).
💡You might spot WWE wrestlers or pop stars at breakfast—it's the go-to hotel for O2 talent.
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