The hype
Guests are blown away by the grounds and the 'Disney-level' service, but often sticker-shocked by the food prices.
The Broadmoor
$450-900+/ night
Book this if You want the 'Grand Dame' American resort experience where you never have to leave the property—think multi-generational family reunions, golf weekends, and spa days.
Why People Love It
- Massive 3,000-acre campus that feels like its own city with 18 restaurants and a private lake
- The seasonal outdoor infinity pool with waterslides is a summer magnet for families
- Legendary service that includes a shuttle to the resort's own waterfall (Seven Falls)
Quick Take: It's a spectacular, historic beast of a resort that charges for everything—expect to pay $45+ for valet and $100 for your dog before you even buy a coffee.
Reviewed by @Kelsey.e.twyman: I spent a weekend here during the holidays and it was pure magic. The fireplaces are huge, the grounds are stunning even in winter, and the spa is world-class. It felt like stepping back in time to a more elegant era. Truly a bucket-list stay for me.
Guest Who Stayed Here Said
Reality check
While most rooms are pristine, a few recent reviews mention 'tired' carpets and occasional missed housekeeping spots, proving even 5-star legends have off days.
- You love a resort where you can golf, spa, bowl, and hike without getting in a car
- You appreciate historic 'Old World' elegance over modern minimalism
- You are traveling with kids—the pool slides and bowling alley are huge hits
Cleanliness & Maintenance
8.8
- Housekeeping: Generally excellent daily service with turndown. Rare complaints about missed dusting in high corners.
- Bathroom hygiene: Sparkling. The 'five-fixture' marble baths in renovated towers are a highlight. One recent outlier review mentioned mold/odor, but this is not the norm.
- Maintenance: Impeccable grounds. Rooms are well-maintained, though some 'Classic' rooms may feel slightly dated in style (not condition).
- Linens & towels: High thread count, crisp, and plentiful. Robes are plush and standard in every room.
- Odors & scents: Lobby smells of fresh flowers and expensive polish. No pervasive bad odors, though one guest noted a musty smell in a specific room in 2025.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway conversations in the historic Main Building
- Noise from restaurants (like Ristorante del Lago) affecting rooms directly above
Before you book
Good to know
- The 'South Annex' horror stories from 20 years ago are outdated; the South Tower is now renovated and lovely
- You can walk to Seven Falls, but the resort shuttle is free and saves your legs
- The 'resort fee' includes fitness classes and the zoo shuttle, so use them to get your money's worth
What to pack
- Dressy clothes for dinner (jackets required at Penrose Room, collared shirts elsewhere)
- Hiking boots for Seven Falls and the on-property trails
- Swimsuit year-round (heated outdoor pool + indoor spa pool)
Room Genie
Best picks
- West Tower (Premier rooms) for the best views of the lake and mountains plus balconies
- South Tower Superior rooms for large picture windows and proximity to the spa
Rooms to avoid
- Rooms directly above the Italian restaurant if you sleep early (noise transfer)
- Lower floor rooms in the Main Building if you want to avoid hallway foot traffic noise
Room Request Genie – copy & paste
“I would love to request a room in the West Tower with a lake/mountain view and a balcony. If that is not available, a quiet upper-floor room in the South Tower away from restaurant noise would be wonderful.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool open year-round?
Yes and no. The outdoor infinity pool is seasonal (usually May-Oct), but there is a heated lap pool and an indoor spa pool open year-round.
Does the resort fee cover parking?
No. The ~$42 resort fee covers wifi and shuttles. Parking is extra: ~$35 for self-park (garage) and ~$45 for valet.
Is it pet friendly?
Yes, very. The 'Pitty Pat Club' welcomes pets for $100/night (max 2 pets), providing bedding and treats.
Do I really need dinner reservations?
Yes. The on-site restaurants like Ristorante del Lago and the Golden Bee book up fast, often weeks out for peak times.
Is there AC in the rooms?
Yes, all guest rooms have air conditioning (a crucial upgrade from the early days).
Can I walk to downtown Colorado Springs?
No, it's about a 10-15 minute drive. You are in your own enclave.
Insider Tips
- ✨
Check out 'Bottle Alley' near La Taverne to see the founder's prohibition liquor stash
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The 'Golden Bee' gastropub has a secret sticky toffee pudding that isn't always highlighted but is legendary
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You can take a free shuttle to the Cheyenne Mountain Zoo directly from the hotel lobby
5 things to know before you go
💡The 'resort casual' dress code is strictly enforced in some areas—don't wear a hat in the main bar after 6pm
💡You can hear the tigers roaring from the nearby zoo if you're on the golf course early in the morning
💡The bowling alley 'Play' serves surprisingly good food (like wagyu sliders) if you can't get a reservation elsewhere
💡The 'South Tower' is actually the most convenient for spa-goers, despite being less famous than the West Tower
💡Room service breakfast is expensive but the portions are massive—one order can easily feed two people
Local Playbook
Map
See where The Broadmoor is located and what's nearby.