The hype
Travelers adore the honeycomb windows and free minibar, but often complain about the confusing lobby layout and slow elevators.
Andaz Singapore - A Concept By Hyatt
$300-450/ night
Book this if You want a design-forward launchpad in the heart of Bugis that feels more like a wealthy friend's penthouse than a corporate hotel.
Why People Love It
- Direct underground connection to Bugis MRT and Duo Galleria
- Complimentary minibar (non-alcoholic) replenished daily
- Rooftop bar Mr Stork offers teepee huts and 360-degree views
Quick Take: Stunning views and killer location, but the 'casual luxury' service can feel a bit chaotic during peak check-in times.
Reviewed by @SophieMaggs25: I honestly didn't want to leave this room. The moment I walked in and saw that skyline view, I was hooked. The daybed became my favorite spot to work and relax. It’s the perfect mix of luxury and comfort right in the heart of Bugis.
Guest Who Stayed Here Said
Reality check
The 'Lazy Breakfast' on weekends is a hit, but weekday breakfast service can be understaffed with long queues for coffee.
- You appreciate aesthetic, modern design over traditional stuffy luxury
- You want to be walking distance to Haji Lane and Arab Street
- You love a good rooftop bar scene without leaving your hotel
Cleanliness & Maintenance
8.5
- Housekeeping: Generally reliable daily service, though some guests report rushed jobs during peak occupancy.
- Bathroom hygiene: Modern and easy to clean, usually spotless. Some grout issues reported in older reviews.
- Maintenance: The hotel is relatively new (2017), but high traffic means some scuffs on furniture and walls.
- Linens & towels: Crisp, high-quality Hyatt standard linens. Towels are fluffy and plentiful.
- Odors & scents: Lobby smells of their signature 'Orchid' scent; rooms are generally fresh.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway noise due to gaps under doors
- Neighboring alarms heard through thin walls
- Overhead noise on Level 37 from the rooftop restaurant
Before you book
Good to know
- Check-in is on Level 25, not the ground floor
- The pool can get extremely crowded on weekends; go early morning for laps
- No free parking; guests pay ~SGD 35/day at DUO Tower
What to pack
- Universal travel adapter (though rooms have USB ports)
- Light breathable clothing for Singapore's humidity
- Swimsuit for the infinity pool (mandatory)
Room Genie
Best picks
- King Bed with Bay View (high floor, away from the other tower)
- Corner Rooms (01 or 12 series often have dual-aspect views)
Rooms to avoid
- Level 37 rooms (noise from level 38 restaurants)
- Standard 'City View' rooms facing the office tower (privacy issues)
Room Request Genie – copy & paste
“I would appreciate a room on a high floor (Levels 30-36) to avoid noise from the restaurant above. Please ensure I am NOT facing the office tower directly; a Bay View or unblocked Heritage View is preferred.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the minibar really free?
Yes, but only the non-alcoholic items (sodas, juices, teas) and snacks. Alcohol is chargeable.
Does the hotel have an executive lounge?
No traditional club lounge. All guests get access to the 'Sunroom' for free coffee/tea all day and limited alcohol vouchers in the evening.
Is breakfast included?
Depends on your rate. The buffet at Alley on 25 is extensive but costs ~SGD 40-50++ if not included.
Can I request a late check-out?
World of Hyatt members often get 2pm or 4pm, but for non-members, it's strictly subject to availability and often chargeable.
Is the pool heated?
No, but in Singapore's 30°C (86°F) weather, you won't want it to be.
How far is the airport?
About a 20-minute taxi ride (approx. SGD 25-35) or 45 minutes via MRT (Bugis station).
Insider Tips
- ✨
Use the B3 exit to get directly into the Bugis MRT station without going outside.
- ✨
The 'Sunroom' on Level 25 has free iced tea and lemonade all day—great for a mid-day cool down.
- ✨
Ask for a 'Heritage View' room if you want to see the colorful shophouses of Kampong Glam instead of just skyscrapers.
5 things to know before you go
💡The elevators are split: you must swap lifts at Level 25 to go from street to room, which gets annoying.
💡The bathroom doors are often sliding barn-style with no locks—awkward for friends sharing.
💡There is no spa on-site; they refer you to a partner spa nearby.
💡The 'lazy breakfast' on weekends allows you to order one main dish plus the buffet, unlike the full buffet on weekdays.
💡You can hear the MRT rumble faintly in some lower-floor rooms.
Local Playbook
Map
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