24/7 free airport shuttle that actually runs on time
Warm chocolate chip cookie at check-in (the brand signature)
River City Creole Grill serves surprisingly decent gumbo for a hotel lobby
Quick Take: A functional airport logistics hub that trades charm for proximity to the runway.
Reviewed by @Traveling2025: I just checked in for the Super Bowl and the vibe is already electric. The lobby is decked out in Mardi Gras colors and has tons of space for my crew to gather before the game. Plus, being near the airport made arrival a breeze.
Guest Who Stayed Here Said
The hype
Travelers appreciate the clean rooms and reliable shuttle, but often grumble about the dated decor and highway noise.
Reality check
The 'soundproof' windows struggle against the roar of Veterans Memorial Blvd and I-10.
You have a 6 AM flight and just need to sleep and go
You want a reliable brand standard without surprises
You need a 24-hour shuttle service
Cleanliness & Maintenance
7.8
Housekeeping: Generally reliable daily service, though some reports of missed dusting.
Bathroom hygiene: Mostly clean, but occasional reports of mold on sink rims or hair on floors.
Maintenance: Aging infrastructure shows; peeling paint and loud AC units are common complaints.
Linens & towels: Standard Hilton quality — clean and crisp, though not luxurious.
Odors & scents: Lobby smells like cookies; some rooms have a lingering musty or humidity smell.
Sleepability™
6MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Highway traffic (I-10)
Front entrance vehicle noise
Loud in-room AC units
Before you book
Good to know
The airport shuttle runs 24/7 every 30 minutes — verify schedule at front desk upon arrival.
Self-parking costs ~$14/night unless you book a specific 'Park & Fly' package.
No pets allowed, not even small dogs.
What to pack
Earplugs or white noise machine for highway drone
Swimsuit for the outdoor pool (seasonal)
Small bills for shuttle driver tips
Room Genie
Best picks
High-floor rooms facing the back (pool side) for less traffic noise
King Executive rooms for slightly more workspace
Rooms to avoid
Rooms facing Veterans Memorial Blvd (highway noise)
Rooms directly above the front entrance (shuttle/car noise)
Room Request Genie – copy & paste
“I am a light sleeper. Please assign a room on a high floor facing the BACK of the hotel (pool view), strictly away from Veterans Memorial Blvd and the elevators.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the airport shuttle free?
Yes, it runs 24/7 every 30 minutes and is complimentary for guests.
Is parking free?
No, standard self-parking is approximately $14 per night.
Is breakfast included?
No, the breakfast buffet costs around $17-20 per person unless booked in a specific rate package.
Is the pool indoor or outdoor?
It is an outdoor pool.
Can I bring my dog?
No, this property has a strict no-pet policy.
How far is the French Quarter?
About a 20-25 minute drive (13 miles) without traffic, but can take 45+ minutes during rush hour.
Insider Tips
✨
Walk 5 minutes to Harbor Seafood & Oyster Bar for authentic, reasonably priced local seafood instead of eating at the hotel.
✨
The 'soundproof' claim is marketing fluff; request a pool-side room to actually sleep.
✨
Join Hilton Honors before booking to get free WiFi (otherwise it might be a paid tier).
5 things to know before you go
💡The AC units have a tendency to make a rhythmic 'ticking' sound.
💡The 'indoor pool' mentioned on some old sites is definitely outdoor.
💡You can walk to a Chick-fil-A and Sonic in under 5 minutes if you need a quick fix.
💡The lobby cookie is warm, but the coffee line in the morning can be 20 minutes long.
💡Bathrooms are functional but compact; don't expect a spa-like spread.
Local Playbook
Map
See where Doubletree By Hilton Hotel New Orleans Airport is located and what's nearby.