The hype
Travelers love the breakfast spread and the spa facilities but consistently groan about the 'middle of nowhere' location.
Doubletree By Hilton Krakow Hotel & Convention
$70-115/ night
Book this if You're in town for a gig at Tauron Arena, need a reliable pool for the kids, or have a car and don't mind a 20-minute commute to the Old Town.
Why People Love It
- The signature warm chocolate chip cookie at check-in (it never gets old)
- An unexpectedly excellent wellness area with an indoor pool and herbal saunas
- Executive Lounge that actually feeds you dinner (hot goulash, beer, and wine)
Quick Take: A polished, comfortable fortress in a corporate no-man's-land that requires a tram ride to see anything historic.
Reviewed by @thatgirlwhotravels: I stayed here for a winter trip and it was perfect. Getting a warm cookie after my late flight was such a nice touch. The room was stunning, and even though it’s not central, Ubers were only £2. Definitely a 10/10 stay for me.
Guest Who Stayed Here Said
Reality check
You will likely rely on Uber or the #52 Tram more than you planned.
- You have Hilton Honors status (the lounge and upgrades are generous)
- You are attending an event at the Tauron Arena (it's a 5-minute walk)
- You need a proper lap pool and sauna to decompress after work
Cleanliness & Maintenance
8.8
- Housekeeping: Generally reliable daily service, though recent reviews note occasional lapses like missed vacuuming under beds.
- Bathroom hygiene: Bathrooms are modern and usually sparkling, but watch out for 'lukewarm water' complaints in early 2026.
- Maintenance: Modern building in good shape, though the demolition site across the street creates dust.
- Linens & towels: Standard Hilton crisp white linens; towels are plentiful and fluffy.
- Odors & scents: Lobby smells of fresh flowers and chocolate cookies; hallways are neutral.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Heavy room doors slamming
- Construction/redevelopment noise from the former Plaza mall site across the street
Before you book
Good to know
- Tram #52 is your lifeline; it runs frequently from the 'Białucha' or 'Tauron Arena' stops directly to the Old Town.
- The saunas in the wellness area are strictly 16+; families can use the pool, but the steam room is adult-only.
- Breakfast is not free unless you have status or book a specific rate; expect to pay ~70-80 PLN per person.
What to pack
- Swimsuit (the pool is a legitimate highlight)
- Running shoes (Park Lotników Polskich next door has great paved loops)
- Uber/Bolt app installed (often cheaper and faster than taxis for late-night returns)
Room Genie
Best picks
- Executive Rooms on the 5th floor (direct access to the lounge, generally quieter)
- Park-facing rooms for a view of greenery rather than the street/arena
Rooms to avoid
- Rooms directly near the elevators (soundproofing is just okay)
- Connecting rooms if you aren't using them (sound bleeds through the door)
Room Request Genie – copy & paste
“I would appreciate a room on a high floor (5th preferred) facing Park Lotników for quiet. Please avoid connecting rooms if possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it really that far from the Old Town?
Yes. It's 4km. That's a 45-minute walk through unexciting streets, a 20-minute tram ride, or a 15-minute Uber.
Is the pool free for guests?
Yes, the pool and gym are complimentary. The saunas are also included but are adults-only.
What happened to the mall across the street?
Kraków Plaza was demolished in 2023. The site is currently being redeveloped, so there are no shops or cinema there anymore.
Is there an Executive Lounge?
Yes, on the 5th floor. It serves breakfast, snacks, and a solid 'Happy Hour' dinner with hot options (like goulash) and alcohol in the evenings.
Can I charge my EV there?
Yes, there are EV charging stations in the hotel parking lot (requires an app, usually NOXO).
Is it pet friendly?
Yes, pets are allowed for a fee of approximately 100 PLN per stay.
Insider Tips
- ✨
The 'Hala Centralna' nearby isn't just a warehouse; it's a new entertainment spot with bowling and decent pizza if you're bored at night.
- ✨
Ask for a 'made-to-order' omelet at breakfast—the chef station is tucked away but worth it.
- ✨
If the hotel parking is full (rare, but happens during Arena events), there is street parking on Dąbska, but check the signs carefully.
5 things to know before you go
💡The 'service charge' on room service can be steep; check the menu fine print.
💡The TV casting/mirroring function is notoriously glitchy with non-Samsung phones.
💡Housekeeping sometimes misses the spot under the bed—don't drop your phone there.
💡The 'herbal sauna' smells like real dried herbs, not just essential oils—a rare authentic touch.
💡You can walk to the 'Garden of Experiences' (Ogród Doświadczeń) in the park next door—a cool physics playground for kids and adults.
Local Playbook
Map
See where Doubletree By Hilton Krakow Hotel & Convention is located and what's nearby.