Fresh 2023 renovation means the lobby and rooms look modern
Free airport shuttle runs on a reliable hourly schedule
The signature warm chocolate chip cookie at check-in (usually)
Quick Take: A shiny new coat of paint can't muffle the thin walls or the roar of I-77.
Reviewed by @themeparkdramaqueen: I booked this stay because I desperately needed to escape some family drama, and it was exactly what I needed. The staff were incredibly kind to me, and the quiet atmosphere helped me reset. Plus, the red Halloween fountain was such a cool, spooky surprise!
Guest Who Stayed Here Said
The hype
Travelers appreciate the modern look after the renovation and the friendly front desk staff.
Reality check
Inconsistent housekeeping and noise from the highway and AC units drive people crazy.
You have a car and want easy access to LoSo or SouthPark
You're a Hilton Honors member chasing points on a budget
You appreciate a decent hotel gym (24-hour access)
Cleanliness & Maintenance
6
Housekeeping: Inconsistent. Many reports of 'missed spots' and trash left behind.
Bathroom hygiene: Functional but aging plumbing; complaints of running toilets and low water pressure.
Maintenance: The 2023 renovation looks good, but mechanicals (AC, elevators) show their age.
Linens & towels: Standard Hilton quality—clean and crisp, usually the best part of the room.
Odors & scents: Frequent complaints about marijuana smell in hallways and elevators.
Sleepability™
5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Interstate 77 traffic (constant hum)
Loud in-room HVAC units
Hallway noise due to poor soundproofing
Before you book
Good to know
Breakfast is NOT free; expect to pay ~$18 for the buffet
The pool is seasonal (closed Oct-May)
Digital Key is available if you want to skip the front desk line
What to pack
High-quality earplugs or a white noise machine
Your own water (bottled water in-room isn't always free/restocked)
Swimsuit for the outdoor pool (summer only)
Room Genie
Best picks
Odd-numbered rooms on high floors facing Westpark Drive (away from the highway)
Courtyard-facing rooms for a slightly quieter buffer
Rooms to avoid
East-facing rooms (direct highway view/noise)
Rooms near the elevator (thin walls amplify foot traffic)
Room Request Genie – copy & paste
“I'd love a quiet room on a high floor facing Westpark Drive or the courtyard, strictly away from the I-77 side and elevators, please.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the airport shuttle free?
Yes, it's complimentary but runs on a fixed hourly schedule (7am-11pm), not on demand.
Is breakfast included?
No. The 'Southern Twist' breakfast buffet costs around $15-22 per person.
Is there parking?
Yes, plenty of surface parking, but it costs ~$14-15 per night.
How far is Uptown Charlotte?
About a 10-15 minute drive (5-6 miles) depending on I-77 traffic.
Is it pet-friendly?
Yes, dogs and cats are allowed for a $75 non-refundable fee.
Is the pool heated?
No, it's a seasonal outdoor pool, typically open Memorial Day to Labor Day.
Insider Tips
✨
The 'Tyvola' light rail station is technically walkable (15-20 mins), but the road is busy—better to Uber.
✨
Ask for your cookie at check-in; they sometimes forget to offer it automatically.
✨
The 'Corner King' rooms offer more windows but often more noise from the highway.
5 things to know before you go
💡The 'renovation' was mostly cosmetic; the plumbing and walls are still 1980s vintage.
💡You can access the Little Sugar Creek Greenway about 1.5 miles away for a serious run.
💡The AC units are wall-mounted and cycle on/off loudly—a nightmare for light sleepers.
💡Housekeeping is 'opt-in' for shorter stays; you have to request it if you want daily service.
💡The lobby bar closes relatively early (around 10pm), so don't plan on a late nightcap.
Local Playbook
Map
See where Doubletree By Hilton South Charlotte Tyvola is located and what's nearby.