The legendary free cooked-to-order breakfast with a custom omelet station
Complimentary evening reception with drinks and light snacks
Spacious two-room suites with separate living areas
Quick Take: It delivers on the classic Embassy Suites perks like free breakfast and happy hour, but outdated rooms and inconsistent cleanliness hold it back from greatness.
Reviewed by @ladybaltazar: I stayed in this suite and having a separate living room was a game changer for relaxing. The free made-to-order breakfast downstairs was so good and saved me a ton of time. Definitely request a higher floor for the best experience!
Guest Who Stayed Here Said
The hype
The free breakfast and evening reception are fantastic, but the property feels dated and needs a refresh.
Reality check
Housekeeping can be hit or miss, with some guests reporting missed dust, empty shower gel dispensers, and loud mini-fridges.
Families needing extra space to spread out
Budget-conscious travelers who value free breakfast and drinks
Business travelers needing easy access to I-271 and local corporate parks
Cleanliness & Maintenance
6.5
Housekeeping: Inconsistent. Some guests praise the daily service, while others report missed dust, empty lotion bottles, and hair left behind.
Bathroom hygiene: Generally acceptable, but complaints exist about empty bulk soap dispensers and occasional missed spots on floors.
Maintenance: Showing its age. Reports of loud mini-fridges, peeling details, and an indoor pool that frequently requires repairs.
Linens & towels: Mostly clean and crisp, though a few isolated reports mention worn or stained bedding.
Odors & scents: The lobby smells fresh, but some guests strongly dislike the scent of the bulk shower gel provided in the bathrooms.
Sleepability™
6MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Echoes from the multi-tiered atrium during breakfast and evening receptions
Loud in-room mini-refrigerators
Hallway traffic and thin walls
Before you book
Good to know
There is a $100 per night incidental deposit hold on your card
Pets are allowed for a $75 fee for stays of 1-4 nights
Self-parking is completely free in the outdoor lot
What to pack
Earplugs or a white noise machine to drown out atrium echoes
Your own toiletries if you dislike the scent of bulk wall dispensers
A swimsuit, but call ahead to confirm the pool is actually open
Room Genie
Best picks
Higher floor rooms away from the atrium elevators to minimize noise from the evening reception and breakfast crowds
Rooms to avoid
Rooms directly overlooking the atrium on lower floors, as noise echoes significantly during peak hours
Room Request Genie – copy & paste
“Hi team, I'd love to request a quiet room on a higher floor, as far from the atrium elevators as possible to avoid noise from the breakfast and reception areas. Thank you!”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is parking free?
Yes, self-parking is complimentary in the hotel's outdoor surface lot.
What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out costs $75, subject to availability.
Is the pool open year-round?
It's an indoor pool, but it is notorious for being closed for maintenance without warning, so call ahead to confirm.
What is the pet policy?
Dogs and cats are welcome (up to 2). The fee is $75 for 1-4 nights and $125 for 5+ nights.
What's included in the free breakfast?
A full cooked-to-order breakfast featuring custom omelets, bacon, potatoes, pancakes, fruit, and pastries.
Is there a shuttle service?
The hotel offers a complimentary weekday shuttle within a 5-mile radius, but there is no airport shuttle.
Insider Tips
✨
The Park East Grill on-site won a local 'Taste of Beachwood' award; it's surprisingly good for a hotel restaurant.
✨
Take advantage of the free evening reception for complimentary drinks and light snacks to save on dining out.
✨
Wednesdays and Saturdays typically offer the best room rates, while Mondays tend to be the most expensive.
5 things to know before you go
💡The hotel features a multi-tiered atrium lobby with waterfalls and lush greenery, creating a unique but echo-heavy environment.
💡The bulk shower gel dispensers in the bathrooms have a scent that some guests find off-putting.
💡The $100 per night incidental deposit is steeper than many comparable suburban hotels.
💡The hotel is home to Bogey's Comedy Club, offering weekend laughs right on the property.
💡The property is entirely cashless; you must use a credit or debit card for all transactions.
Local Playbook
Map
See where Embassy Suites By Hilton Cleveland Beachwood is located and what's nearby.