The hype
Travelers are universally impressed by the extreme cleanliness and the fun robot theme, but many are baffled by the lack of in-room coffee.
Book this if You want a spotless, high-tech crash pad near Penn Station and prefer a robot dinosaur greeter over small talk with a concierge.
Quick Take: A bizarrely efficient slice of Tokyo dropped into the chaos of the Garment District—clean, compact, and completely coffee-less.
Reviewed by @amandasparkles: I booked this place for the gimmick but loved the room. The T-Rex check-in is hilarious, but the real win is the Japanese-style deep soaking tub. It’s compact but super clean, and having a heated bidet in NYC is a rare luxury I didn't know I needed.
Travelers are universally impressed by the extreme cleanliness and the fun robot theme, but many are baffled by the lack of in-room coffee.
The rooms are 'Japanese efficient' (read: small), and while the street noise is well-dampened on high floors, hallway noise can bleed through.
“I would love to request a room on a high floor (10+) facing away from the street for quiet. If available, an Executive King with the LG Styler would be fantastic.”
Everything you actually want to know before you book.
Yes, a large animatronic T-Rex stands in the lobby and roars/moves. It's more of a greeter; humans or kiosks handle the actual check-in.
No. There is no breakfast service. However, Liberty Bagels is literally next door and is excellent.
By US standards, yes. They average 275 sq ft. By NYC/Tokyo standards, they are efficiently designed.
Not in the building. You receive a pass to use the Planet Fitness located directly across the street.
Yes, small mini-fridges are provided, but they are for keeping drinks cool, not storing a week's worth of groceries.
It's the Garment District/Penn Station area. It's very busy and generally safe, but can feel gritty and chaotic at night.
The 2nd floor has a 'Guest Lounge' that is often empty—a great place to work if your room feels too small.
The LG Styler (in Executive rooms) can sanitize and de-wrinkle a suit or dress in 20 minutes—a lifesaver for business travelers.
Liberty Bagels next door usually has a line down the block; order ahead online for pickup to skip the wait.
See where Henn Na Hotel New York is located and what's nearby.