The hype
Great location and friendly staff make up for the slightly dated decor.
Hilton Scranton & Conference Center
$125-$200 / night
Book this if You're visiting the University of Scranton, attending a downtown conference, or doing 'The Office' tour and want a reliable, central home base.
Why People Love It
- Prime downtown location walkable to major attractions
- PJ's 1910 Pub on-site with a massive bourbon selection
- Comfortable pillowtop beds and spacious rooms
Quick Take: It's a solid, standard-issue downtown Hilton that nails the basics, but don't expect cutting-edge luxury and be prepared to pay for parking.
Reviewed by @explorer: My stay at the Hilton Scranton was exactly what I needed for my work trip. The room was super clean, the desk was perfect for catching up on emails, and the bed was incredibly comfortable. Being right at the conference center made my mornings completely stress-free.
Guest Who Stayed Here Said
Reality check
Housekeeping can be inconsistent, with some guests reporting missed cleanings and stained carpets.
- University of Scranton parents
- Business travelers needing conference facilities
- Fans of 'The Office' wanting to walk to downtown spots
Cleanliness & Maintenance
7
- Housekeeping: Hit or miss; many find it spotless, but some report missed daily cleanings and dust.
- Bathroom hygiene: Generally clean, though some guests noted dirt behind doors and a lack of ventilation.
- Maintenance: Functional, but showing its age with reports of worn or stained carpets in certain rooms.
- Linens & towels: Fresh Egyptian cotton sheets and down comforters are a highlight.
- Odors & scents: Mostly fine, but a few isolated complaints of musty smells in older rooms.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway and neighboring room noise
- Street and highway traffic
- Occasional loud AC units
Before you book
Good to know
- The parking garage is city-owned, costs $15-$16/night, and can be a bit dark.
- The indoor pool and game room close promptly at 9 PM.
- There is a $75 non-refundable pet fee if you're bringing a dog.
What to pack
- Earplugs or a white noise app if you're a light sleeper
- Your own streaming device, as the TV options are somewhat limited
Room Genie
Best picks
- Corner Suites for extra space and city views
- Higher floor rooms away from the elevators for less hallway noise
Rooms to avoid
- Lower floor rooms facing the street due to traffic noise
- Rooms near the pool or game room which can get loud before 9 PM
Room Request Genie – copy & paste
“Hi team, I'd love to request a quiet room on a higher floor, away from the elevators and pool area, preferably with an updated carpet. Thank you!”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is parking free?
No, self-parking is in an adjacent city-owned garage and costs $15-$16 per night.
Is breakfast included?
No, cooked-to-order breakfast is available at Trolley's Bistro for an extra fee (around $18.99).
Does the hotel have a pool?
Yes, there is an indoor 50-foot lap pool and a hot tub, but they close at 9 PM.
Is the hotel pet-friendly?
Yes, dogs and cats up to 75 lbs are allowed for a $75 non-refundable fee per stay.
How close is the University of Scranton?
It's extremely close—just a 3 to 5-minute walk from the hotel.
Are there good restaurants nearby?
Yes, PJ's 1910 Pub is right downstairs, and local favorites like Backyard Ale House and Northern Light Espresso Bar are a short walk away.
Insider Tips
- ✨
Grab your morning coffee at the on-site Starbucks to avoid the breakfast buffet fee.
- ✨
PJ's 1910 Pub inside the hotel actually has the largest bourbon collection in Lackawanna County.
- ✨
If you're doing 'The Office' tour, you can easily walk to several landmarks right from the lobby.
5 things to know before you go
💡The parking garage isn't owned by the hotel, so you have to deal with city garage infrastructure.
💡The indoor pool is actually a 50-foot lap pool, which is great for real swimming, not just splashing.
💡Some bathrooms lack proper exhaust fans, leading to lingering humidity.
💡The hotel is Green Seal certified for its environmental practices.
💡You can request a 'telephone accessibility kit' if you have hearing impairments.
Local Playbook
Map
See where Hilton Scranton & Conference Center is located and what's nearby.