Massive standard rooms (starting at 549 sq ft) with balconies
Four separate pool decks including two infinity pools overlooking the Pacific
The tallest building in Central America—the views are non-negotiable
Quick Take: It’s a former Trump tower that still feels like 2011 luxury—impressive scale and views, but the maintenance and service have rough edges.
Guest Who Stayed Here Said
The hype
Travelers are blown away by the room size and the infinity pools but consistently disappointed by the aging details and impersonal service.
Reality check
The elevators are a frequent source of rage—confusing, slow, and prone to long waits during peak times.
You need a gym that rivals a commercial fitness center (it's huge)
You plan to spend your days lounging by a pool with a cocktail
You are attending a conference or shopping at Multiplaza Mall
Cleanliness & Maintenance
7.8
Housekeeping: Generally good daily service, but missed spots under furniture are common.
Bathroom hygiene: Clean surfaces, but watch for mold in grout lines due to constant humidity.
Maintenance: Showing age—peeling paint on balconies and worn carpets in hallways.
Linens & towels: Clean but can feel permanently 'damp' due to the climate control issues.
Odors & scents: Lobby smells expensive; rooms can smell musty or like 'old AC'.
Sleepability™
6.5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Elevator mechanics (clanging/knocking heard in nearby rooms)
Hallway conversations echoing through gaps in door frames
Loud AC units rattling in some rooms
Before you book
Good to know
Uber is the best way to get around; taxis can be aggressive with pricing.
The hotel is in Punta Pacifica, a business/residential district—not the historic tourist center.
Breakfast at MASI is excellent but costs ~$22/person if not included in your rate.
What to pack
A sweater for the lobby and rooms (AC is often freezing to combat humidity)
Formal-ish resort wear—the crowd here dresses up for the pool and dinner
Room Genie
Best picks
High-floor 'Sea View' King (unobstructed ocean views)
Corner Suites (wrap-around balconies)
Rooms to avoid
Rooms near the elevator banks (noise)
Low-floor 'Partial Ocean View' rooms (view of concrete neighbor)
Room Request Genie – copy & paste
“I am requesting a high-floor room away from the elevators. Please ensure it is a 'Sea View' facing the ocean, not the 'Partial' view facing the neighboring tower.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a resort fee?
No, the hotel does not currently charge a resort fee, though the attached residences might.
Is the pool heated?
No, but in Panama's heat, you won't need it. The water is refreshing.
Can I walk to Casco Viejo?
Definitely not. It's a 15-20 minute drive/Uber ride.
Is breakfast included for Platinum members?
Technically yes, but often only in the Executive Lounge (continental), not the full buffet at MASI unless specified.
How much is parking?
Self-parking is surprisingly free for guests; valet is ~$20-30/night.
Is it pet friendly?
Yes, for a fee of $150 per stay.
Insider Tips
✨
The 'bathtub in the middle of the room' is a real design quirk in many standard rooms—be prepared for zero privacy if traveling with friends.
✨
Head to the pool early (before 11 AM) if you want sun; the massive tower casts a shadow over the main deck by noon.
✨
The casino has its own entrance and vibe, but you can order drinks there late at night when hotel bars close.
5 things to know before you go
💡The lobby feels like a high-end department store—lots of marble, very little soul.
💡You have to take two elevators to get to your room (Ground to Lobby, Lobby to Room).
💡The 'free' lounge access is strict: 2 people max, $50 for extra guests, and zero free booze.
💡The humidity in the rooms can be intense; papers feel damp after a day.
💡The walk to the nearest coffee shop (Coffee Max) is a sweaty 7 minutes through a concrete jungle.
Local Playbook
Map
See where Jw Marriott Panama is located and what's nearby.