The hype
Travelers rave about the friendly staff and the 'spotless' modern rooms, but many find the price tag steep for the room size.
Kimpton Hotel Arras
$300-500/ night
Book this if You want the most pet-friendly luxury stay in Asheville with killer mountain views and a location that's walkable to literally everything.
Why People Love It
- Zero pet fees and no size restrictions (bring your Great Dane)
- Floor-to-ceiling windows in a former bank tower offer the best views in town
- Free 'Mini Me' milk fridges delivered on demand for nursing parents
Quick Take: It's the tallest building in Asheville, which means unbeatable views but also no escaping the downtown siren soundtrack if you're on a low floor.
Reviewed by @nycyorkiegirls:ย I took my Yorkies to Kimpton Hotel Arras and we were obsessed! From the custom dog treats at check-in to doing yoga with a city view, everything was perfect. They even let the pups hang out at the bar with me. Definitely the most dog-friendly luxury spot in Asheville.
Guest Who Stayed Here Said
Reality check
The 'City View' rooms often just look at other buildings and come with more street noise; you really need to pay for the 'Mountain View' to get the experience you see on Instagram.
- You are traveling with a dog (or two)
- You appreciate modern, art-forward design over historic stuffiness
- You want to walk to 20+ breweries and restaurants without needing an Uber
Cleanliness & Maintenance
9.5
- Housekeeping: Top-tier. Reviews consistently cite the rooms as 'spotless' and 'immaculate'.
- Bathroom hygiene: Sparkling. Modern tile and grout are well-maintained; no reports of mold.
- Maintenance: Excellent. The building was fully renovated recently, so fixtures are new and functional.
- Linens & towels: Fresh and high quality (Frette linens).
- Odors & scents: Lobby smells amazing; rooms are neutral and fresh. No musty carpet smells.
Sleepabilityโข
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Sirens and traffic from Patton Avenue
- Street performers/buskers near Pack Square (weekends)
- Hallway noise due to heavy doors slamming
Before you book
Good to know
- The $20 daily amenity fee credit works at Bargello or District 42โuse it or lose it.
- Elevators are 'destination dispatch' (scan key, it tells you which car to take), which confuses first-timers.
- Check the Kimpton social media for the current 'Secret Password' (e.g., 'The Life of a Kimpton Guest') to get a free perk at check-in.
What to pack
- Earplugs if you end up on a lower floor
- Walking shoesโAsheville is hilly but very walkable from here
- Your dog's favorite toy (though they provide beds and bowls)
Room Genie
Best picks
- Corner King rooms for dual-aspect windows and maximum light
- Mountain View rooms on floors 10+ for the iconic Blue Ridge panorama
Rooms to avoid
- Lower floor rooms facing Patton Avenue (noise central)
- Standard 'City View' rooms if you care about the view (often just faces a brick wall or parking deck)
Room Request Genie โ copy & paste
โI would love to request a high-floor room (10th floor or higher) facing the mountains to minimize street noise. If a Corner King is available, that would be my top choice.โ
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it really dog friendly?
Yes, genuinely. No fees, no size limits, no breed restrictions. They even have a 'Director of Pet Relations' dog on site.
Is breakfast included?
No. It's a la carte at Bargello. However, you can use your $20 daily amenity fee credit toward it.
How much is parking?
Valet is approximately $32/night. There are public garages nearby (like the Rankin Ave garage) if you want to self-park and walk, but it's a hassle with luggage.
Does the hotel have a pool?
No pool. If you need a swim, this isn't the spot.
Is there a gym?
Yes, a well-equipped fitness center with Peloton bikes and free weights.
What is the 'Secret Password'?
It changes seasonally (e.g., 'The Life of a Kimpton Guest' for Winter 2025). Say it at check-in for a prize like free parking or a drink voucher.
Insider Tips
- โจ
Ask for the 'Mini Me Milk Fridge' if you're nursingโit's a dedicated breast milk storage fridge delivered free to your room.
- โจ
The hotel offers free guided art tours of their local collectionโask the front desk for the schedule.
- โจ
Bargello's pizza is wood-fired and excellent; don't overlook it just because it's a 'hotel restaurant'.
5 things to know before you go
๐กThe elevators use a smart kiosk system that can be annoying during rush times.
๐กThe 'City View' is often a euphemism for 'Office Building View'.
๐กYou can borrow a custom PUBLIC bike for free to cruise around town.
๐กThe lobby scent is a custom blend that guests constantly ask to buy (it's distinct).
๐กHousekeeping is incredibly consistentโrarely do you see a 'missed spot' review here.
Local Playbook
Map
See where Kimpton Hotel Arras is located and what's nearby.