The hype
Sparkling clean and ultra-modern, but the location is strictly for shoppers or business travelers in the east.
Mercure Melbourne Doncaster
$100-170/ night
Book this if You want a polished, modern base in Melbourne's eastern suburbs attached to a massive shopping mall, and don't care about being in the CBD.
Why People Love It
- Direct access to Westfield Doncaster for endless dining and movies
- Legitimately high-end gym with a Pilates reformer (rare for hotels)
- Views of the Melbourne skyline or Yarra Ranges from higher floors
Quick Take: A slick, glass-clad shopping fortress that feels more like a high-end apartment complex than a traditional hotel.
Reviewed by @ananyafrey: I stayed here for a quick reset and the heated pool was exactly what I needed. We spent the whole evening eating tacos at Chido Chido downstairs and watching movies in the room. If you need a stress-free break near Westfield Doncaster, this is it.
Guest Who Stayed Here Said
Reality check
Room service can be slow or missing items, and the in-room coffee cups are comically small.
- You are visiting family in Doncaster or Box Hill
- Your idea of a perfect vacation involves a massive Westfield mall next door
- You need a serious gym workout while traveling
Cleanliness & Maintenance
9
- Housekeeping: Daily service, generally excellent. Minor complaints about carts blocking halls.
- Bathroom hygiene: Sparkling. Grout is new (2021 build), no mold reports found.
- Maintenance: Pristine condition. Paint is fresh, carpets are unstained.
- Linens & towels: Fresh and crisp, though some found towels a bit thin.
- Odors & scents: Neutral to fresh. No 'musty' or 'smoke' complaints found.
Sleepability™
8SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Rooftop terrace events (until 11pm)
- Hallway cleaning trolleys in the morning
Before you book
Good to know
- Parking is ~$25 AUD/night for non-members, but cheaper ($15) if you join the loyalty program
- The pool is indoor but connects to an outdoor terrace — it's heated but some find it chilly
- Breakfast is a buffet ($35 AUD) with barista coffee included
What to pack
- Gym gear — the fitness center is actually worth using
- Earplugs if you plan to sleep before 11pm on a weekend
- A travel mug if you like a large tea/coffee in your room (supplied cups are espresso-sized)
Room Genie
Best picks
- High-floor 'City View' rooms for a distant but sparkling skyline vista
- Deluxe Double (40sqm) if you are bringing kids — the Standard Double is too cramped
Rooms to avoid
- Rooms directly below the Level 3 terrace if you are sensitive to foot traffic/music
- Standard rooms near the elevators (high traffic)
Room Request Genie – copy & paste
“I would love a high-floor room with a City View, ideally away from the elevators and not directly under the rooftop terrace event space.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there free parking?
No. Self-parking is approx. $25 AUD per night, or $15 for loyalty members. Valet is available for higher cost.
Is it near the city?
Not really. It's 15km east. Expect a 25-40 minute drive or a bus ride to the CBD.
Does it have a pool?
Yes, a heated indoor pool on Level 3 that opens onto a terrace.
Is breakfast included?
Usually not, unless booked in a package. The buffet costs ~$35 AUD per person.
Can I open the windows?
No, windows are floor-to-ceiling and sealed for soundproofing/safety.
Is there a restaurant on site?
Yes, 'The Restaurant' (Modern Australian) and a bar, plus Chido Chido (Mexican) is often mentioned in promotions.
Insider Tips
- ✨
Join the Accor loyalty program before booking to save $10/night on parking immediately.
- ✨
The 'Standard' rooms are tight (22sqm); the 'Superior' is only slightly bigger (26sqm). Jump to 'Deluxe' (40sqm) for real space.
- ✨
You can walk directly into Westfield Doncaster via a side entrance — perfect for rainy days.
5 things to know before you go
💡The 'indoor' pool can feel drafty because it connects to the outdoor terrace.
💡Housekeeping carts are frequently mentioned as blocking hallways in the morning.
💡The in-room coffee cups are tiny — barely a mouthful.
💡You get free sparkling water from a dispenser in the lobby (bring a bottle).
💡The Pilates reformer in the gym is a rare find for a hotel in this price bracket.
Local Playbook
Map
See where Mercure Melbourne Doncaster is located and what's nearby.