The hype
Reviewers universally worship the location and the breakfast staff, but many are baffled by the extra fees.
Postresidenz am See
$450-750/ night
Book this if You want the absolute best location in Arosa (steps from the train and gondola) and don't mind paying extra for the privilege.
Why People Love It
- Unbeatable location right next to the Arosa train station and Weisshorn gondola
- Stunning views of the Obersee lake from the south-facing rooms
- High-end wellness area with a steam room and whirlpool that actually feels luxurious
Quick Take: A polished, expensive basecamp that charges you rent-level prices for using the kitchenette in your 'apartment'.
Reviewed by @pilotmadeleine: I felt like I was living in a winter fairytale here. Waking up to the snowy peaks of Arosa right from my bed was unreal. I spent my days skiing and my evenings unwinding in that gorgeous spa. It’s the ultimate Swiss luxury escape.
Guest Who Stayed Here Said
Reality check
You are paying for the address; the rooms are modern and clean but can feel cramped if you don't splurge on a suite.
- You arrive by train and want to be in your room 2 minutes after stepping off the platform
- You prioritize a modern, high-tech spa experience over old-school Swiss charm
- You are a skier who wants true ski-in/ski-out convenience via the Tschuggen-Ost lift
Cleanliness & Maintenance
9.6
- Housekeeping: Impeccable. Reviewers consistently cite 'super clean' rooms and common areas.
- Bathroom hygiene: Spotless. Modern grout, glass showers are streak-free.
- Maintenance: Excellent. The building is relatively new/renovated, so little wear and tear.
- Linens & towels: High quality, fluffy, and replaced as needed without fuss.
- Odors & scents: Neutral to fresh wood scent; no mustiness reported.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Early morning delivery trucks at the neighboring shop
- Street cleaning vehicles (winter & summer)
- Train station announcements (minor, but audible from some balconies)
Before you book
Good to know
- The kitchen fee (CHF 250) includes final cleaning, but it's steep for short stays.
- Parking is CHF 25/night in the garage, which is standard for Switzerland but adds up.
- The hotel is connected to the 'Luftpost' restaurant, which is solid but pricey.
What to pack
- Earplugs (essential if you book a Street View room)
- Swimsuit for the wellness area (sauna is textile-free in many Swiss hotels, but check specific rules here)
- Hiking boots (trails start literally at the doorstep)
Room Genie
Best picks
- Lake View Suites (worth the upgrade for the silence and the view of the Obersee)
- Penthouse Suite (if budget allows, for the fireplace and private terrace)
Rooms to avoid
- Street View Deluxe Rooms (smallest size, most noise)
- Any room on the 1st floor facing the street (delivery zone proximity)
Room Request Genie – copy & paste
“I am a light sleeper and would appreciate a room facing the Obersee lake on a higher floor. Please avoid any rooms overlooking the street or delivery area.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the kitchen free to use?
No. Using the stove/oven incurs a CHF 250 fee per stay. Microwave and fridge are usually free.
Is breakfast included?
Yes, a high-quality buffet breakfast is typically included in the room rate.
Is there a pool?
There is a wellness area with a large whirlpool/jacuzzi and steam rooms, but not a full-sized swimming lap pool.
How close is the ski lift?
Extremely close. The Tschuggen-Ost lift is practically next door, and the Weisshorn gondola is a 2-minute walk.
Is it pet friendly?
Yes, dogs are welcome for CHF 30 per night, and they provide a basket and bowl.
Does the hotel have air conditioning?
Like most Alpine hotels, no. But at 1,800m altitude, opening the balcony door is usually sufficient.
Insider Tips
- ✨
The 'Squirrel Trail' (Eichhörnliweg) starts nearby; buy hazelnuts at the Coop across the street before you go.
- ✨
You can watch the 'Aqualumina' light show on the lake directly from Lake View balconies in winter.
- ✨
The underground garage has a bike repair station and washing area for summer guests.
5 things to know before you go
💡The 'kitchen fee' is strictly enforced—don't try to sneak a pasta night.
💡The spa has 'family hours' (4pm-6pm), so avoid that window if you want peace.
💡You can rent an umbrella for CHF 18 if you lose yours (another odd fee).
💡The tap water is fresh Alpine spring water—drink it, don't buy bottled.
💡The hotel is technically 'ski-in' but 'ski-out' requires a short walk to the gondola if the snow cover is low on the street.
Local Playbook
Map
See where Postresidenz am See is located and what's nearby.