The hype
Travelers love the massive rooms and in-unit washer/dryers, but many are caught off guard by the lack of Sunday cleaning.
Quest Southbank Apartment Hotel
$150-250/ night
Book this if You need a full apartment with laundry near the Arts Precinct and don't care about having a pool.
Why People Love It
- Spacious apartments with full kitchens and laundry
- Tucked away on a quieter street just off the busy Southbank Promenade
- Reliable, high-standard cleanliness (rated 9.1/10 by guests)
Quick Take: A functional, spotless serviced apartment that feels like a home base, provided you're up before the construction crew across the street.
Reviewed by @stephhhnguyen: I stayed here with my family and it was a game-changer. Having a full kitchen and separate bedrooms meant we actually relaxed. The location in Southbank is perfect—we walked everywhere and ate so much good food nearby! Definitely ask for a high floor.
Guest Who Stayed Here Said
Reality check
The 'quiet side street' location is currently compromised by construction noise starting early morning.
- You are a family needing a full kitchen and laundry to survive a week
- You are a business traveler who needs a proper desk and reliable Wi-Fi
- You want to be near the NGV and Arts Centre without the Crown Casino chaos
Cleanliness & Maintenance
9
- Housekeeping: Excellent daily service (Mon-Sat), but zero service on Sundays/Public Holidays.
- Bathroom hygiene: Sparkling clean, though some grout in older bathrooms is showing age.
- Maintenance: Generally excellent, though one recent report of a shower door leak.
- Linens & towels: Crisp, white, and plentiful. No complaints here.
- Odors & scents: Neutral and fresh; no masking scents or mustiness.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Construction work starting at 7am
- Internal doors in some dual-key apartments can be thin
Before you book
Good to know
- Reception is 24 hours, but the building doors lock at night (keycard access only)
- Credit card surcharges apply: 1.4% for Visa/Mastercard, higher for Amex
- You can charge meals from select local restaurants back to your room
What to pack
- Laundry detergent pods (starter pack provided, but you'll want more for long stays)
- Earplugs (essential for sleeping past 7am due to construction)
Room Genie
Best picks
- Executive Apartments on Level 22 for genuine views over the bay or Kings Domain Gardens
- Rear-facing rooms to minimize construction noise impact
Rooms to avoid
- Low-floor rooms facing Kavanagh Street (direct line of sight to construction)
- Rooms with 'shower over bath' if you have mobility issues (high step-in, no grab rail)
Room Request Genie – copy & paste
“I am staying for [X] nights and would love a quiet room on a high floor (Executive level if possible) facing away from the Kavanagh Street construction site. A walk-in shower is preferred over a bathtub.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a pool?
No. Do not be fooled by photos of the Adina next door. Quest Southbank has a gym and sauna, but zero pool.
How much is parking?
Approx. $35 AUD per night for self-parking. It is secure but tight.
Is breakfast included?
Usually no. You can pay for breakfast at Saporito Café downstairs, or book a 'bed and breakfast' rate which includes a voucher.
Do the rooms have balconies?
Most do, but they are small 'standing' balconies rather than sprawling terraces. Great for fresh air, not for dining.
Can I cook in the room?
Yes, full kitchens are standard (cooktop, microwave, full fridge, dishwasher), not just kitchenettes.
Is it close to the city?
Yes, it's a 5-minute walk to the Southbank Promenade and about 10-15 minutes across the bridge to Flinders Street Station.
Insider Tips
- ✨
The parking garage has a strict 1.9m height limit—most large SUVs and utes will NOT fit.
- ✨
Ask for a 'Pantry Shop' form at reception; they will do your grocery shopping for a small fee + cost of goods.
- ✨
The 'Executive' upgrade is often only $20-30 more but gets you a much higher floor and better view.
5 things to know before you go
💡Housekeeping takes Sundays off—your bed won't be made.
💡The shower-over-bath setup in standard rooms is surprisingly high and slippery.
💡There is no bar on-site, but you can buy beer/wine at the reception 'Grab & Go' pantry.
💡The 'gym' is functional but tiny—basically a few cardio machines and dumbbells in a small room.
💡You are technically in a residential tower block, so you might share the elevator with actual tenants.
Local Playbook
Map
See where Quest Southbank Apartment Hotel is located and what's nearby.