The hype
Travelers love the modern design and mall convenience but often wish the pool was larger and sunnier.
Renaissance Cancun Resort & Marina
$150-250/ night
Book this if You want a modern, upscale base with direct mall access and don't mind taking a shuttle to the beach.
Why People Love It
- Direct access to Marina Town Center mall (VIP cinema, dining)
- Free self-parking (a rarity in Cancun)
- Quiet, non-party atmosphere compared to the Hotel Zone
Quick Take: It's a high-end shopping mall hotel that happens to be in Cancun, not a tropical beach resort.
Reviewed by @thetravelitgirl: I loved staying here for a more upscale, urban Cancun vibe. The marina views from the pool were a total highlight, and having the best shopping just steps away was dangerous! The room felt super modern and spacious, perfect for relaxing after a day out.
Guest Who Stayed Here Said
Reality check
The 'Marina View' is beautiful at sunset, but the 'City View' often just looks at a parking lot or construction.
- You are renting a car (free parking + easy highway access)
- You prefer shopping and dining over 24/7 beach time
- You are a business traveler or attending a local event
Cleanliness & Maintenance
9
- Housekeeping: Daily service is reliable and thorough; rooms are generally kept spotless.
- Bathroom hygiene: Excellent, though rare complaints of humidity/drain smells common in the region.
- Maintenance: Modern building in great condition; minimal wear and tear.
- Linens & towels: Crisp, high-quality Marriott standard linens.
- Odors & scents: Fresh and modern; no lingering smoke smells.
Sleepability™
8SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Mall events/music on weekends
- Connecting room doors (thin soundproofing)
Before you book
Good to know
- Free shuttle to Puerto Cancun Beach Club is available but requires planning
- A ~$12-13 USD nightly service charge applies
- Connected to Marina Town Center for easy access to Starbucks and restaurants
What to pack
- Dressier clothes for the mall's upscale dining
- A light jacket (mall and hotel AC can be strong)
- Biodegradable sunscreen for the beach club
Room Genie
Best picks
- Marina View rooms on high floors (stunning sunset views)
- Corner Suites (wraparound balconies)
Rooms to avoid
- Low floors facing the street (noise + bad view)
- Rooms near the elevator banks (high foot traffic)
Room Request Genie – copy & paste
“I would appreciate a high-floor room with a Marina View, as far from the elevators as possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is this hotel on the beach?
No. It is on a marina. You must take a complimentary shuttle to the nearby Puerto Cancun Beach Club.
Is the pool heated?
No, it is an outdoor infinity pool that is generally refreshing, not heated.
How much is parking?
Self-parking is surprisingly free; valet is available for a fee.
Is it all-inclusive?
No, it is a European plan hotel (room only), but breakfast packages are available.
Can I walk to the Hotel Zone nightlife?
No, it's about a 10-15 minute drive to the main party center (Coco Bongo area).
Is there a resort fee?
Yes, expect a service charge of approximately $12-13 USD per night.
Insider Tips
- ✨
The mall has a 'Distrito Gourmet' food hall that's great for cheaper, varied meals.
- ✨
The beach club shuttle has limited seats—book your spot with the concierge immediately upon arrival.
- ✨
Walk to the nearby ferry terminal at Puerto Juarez (5-10 min drive) for a day trip to Isla Mujeres.
5 things to know before you go
💡The 'Marina View' rooms get incredible sunset views, unlike most oceanfront Cancun hotels which face sunrise.
💡The pool gets shaded by the building in the late afternoon.
💡You can access a VIP cinema (Cinépolis) without leaving the building complex.
💡The bathroom layout in some rooms has a glass wall with a curtain that might feel less private.
💡Uber works better here than in the deep Hotel Zone, but taxis are still the primary option pushed by staff.
Local Playbook
Map
See where Renaissance Cancun Resort & Marina is located and what's nearby.