The hype
The views are world-class and the rooms are modern, but the logistics of getting to your room are exhausting.
Scarletz Suites Klcc By Mykey Global
$35-70/ night
Book this if You want a viral infinity pool photo and a washer/dryer in your room, and you have the patience of a saint for elevators.
Why People Love It
- Rooftop infinity pool with direct views of Petronas Towers and KL Tower
- In-room washer/dryer combo (a lifesaver for long trips)
- Walkable location to KLCC and Suria Mall
Quick Take: A stunning skyscraper that functions better as a photo backdrop than a hotel, plagued by a nightmarish elevator situation.
Reviewed by @chopandtravel: I still can't believe I snagged this penthouse for £50 a night! The floor-to-ceiling windows gave me the best morning views, and hanging out at the rooftop infinity pool made me feel like I owned the city. Definitely the best value stay I've found in KL.
Guest Who Stayed Here Said
Reality check
The bathroom drains frequently smell like sewage, and the 'kitchenette' often lacks basic cookware like pans or knives.
- You are a solo traveler or couple who packs light
- You prioritize rooftop pool views over service
- You need to do laundry during your trip
Cleanliness & Maintenance
7
- Housekeeping: Inconsistent. Long-stay guests only get cleaning every 3-4 days. Short stays often find missed dust.
- Bathroom hygiene: Visually clean but plagued by drain odors. Grout often shows signs of wear.
- Maintenance: High wear and tear. Scuffed walls, broken cabinet handles, and wobbly furniture are common.
- Linens & towels: Standard hotel quality, but often stingy with quantity (1 towel per person, no hand towels).
- Odors & scents: Lobby smells fine; rooms can smell musty or like sewage due to the drain traps.
Sleepability™
5.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Voices from the hallway
- Neighboring plumbing/movement
- City traffic hum on lower floors
Before you book
Good to know
- This is a 'serviced apartment', not a full-service hotel; no daily housekeeping unless requested/paid.
- Grab/Taxi drivers may drop you at the lobby entrance which gets congested.
- There is a convenience store in the lobby for water/snacks.
What to pack
- Cash (MYR) for the deposit and tourism tax
- Laundry detergent pods (washer provided, soap usually isn't)
- Earplugs for the thin walls
Room Genie
Best picks
- Premium Suite (High Floor) for the best dual-tower views
- Corner units for slightly more light and less hallway noise
Rooms to avoid
- Low floors (under Level 15) – less view, more street noise
- Rooms near the lift lobby – high foot traffic noise
Room Request Genie – copy & paste
“I am requesting a high-floor unit (Level 30+) facing the Petronas Towers. Please ensure the bathroom drain has been recently treated for odors, and confirm the unit has a working washer/dryer.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool free?
Yes, access to the rooftop infinity pool is included, but it can get extremely crowded at sunset.
How bad are the elevators really?
Bad. 15-20 minute waits are common. The lobby is not air-conditioned well, making the wait sweaty.
Is there a kitchen?
Yes, a kitchenette with microwave and kettle, but often no stove cookware or cutlery. Don't plan on cooking full meals.
Can I store my bags after check-out?
Yes, but it costs money (approx RM 5-10 per item) and is managed by a third-party counter in the lobby.
Is it near the Petronas Towers?
Yes, about a 10-12 minute walk. It's very central.
Does the room have an iron?
Most units have an iron and ironing board, but verify upon check-in as items sometimes go missing.
Insider Tips
- ✨
Use the service elevator if the main guest lifts are gridlocked (ask a guard nicely).
- ✨
The 'White Forest' cafe on the ground floor is actually a decent spot for breakfast if you want to avoid the mall crowds.
- ✨
Check the water heater switch – it's often turned off by default near the bathroom light.
5 things to know before you go
💡The 'sewage smell' in bathrooms is a structural building issue, not just a cleaning one.
💡You might only get ONE key card, making it impossible for a couple to split up.
💡The lift lobby on the ground floor turns into a sauna during the day.
💡There is no reception phone in the room; you communicate via WhatsApp with the host.
💡The 'gym' has a great view but is often used by guests just taking photos, not working out.
Local Playbook
Map
See where Scarletz Suites Klcc By Mykey Global is located and what's nearby.