Roomer

Shangri-La Toronto

Toronto, ON, Canada
$370-600/ night

Book this if You want the best bathroom in Toronto and a lobby scene that feels like a movie set.

Why People Love It

9.1⭐315 reviews
  • The massive soaking tubs with floor-to-ceiling city views
  • Mott 32, the new global Cantonese heavyweight, is right downstairs
  • The lobby lounge's live music and 68-page tea menu

Quick Take: It's an Asian-inspired glass fortress where the service is almost uncomfortably attentive and the bathrooms are bigger than most NYC apartments.

Reviewed by @explorewithkevs: I treated myself to a solo day at the Shangri-La's spa and it was pure bliss. The private cabana was the highlight—I didn't want to leave.

Guest Who Stayed Here Said

The hype

Universally praised for the 'serene' pool and 'impeccable' service, though some find the room decor a bit corporate.

Reality check

The lobby lounge gets busy and loud with live music, which can bleed into the vibe if you're just trying to work.

  • You prioritize a spa-like bathroom experience
  • You want to impress a client with a power breakfast at Bosk
  • You love high-end Cantonese food (Mott 32 is a major draw)

Cleanliness & Maintenance

9.5
  • Housekeeping: Twice-daily service including turndown. Consistently praised as 'immaculate'.
  • Bathroom hygiene: Sparkling marble. No reports of mold or grout issues in recent searches.
  • Maintenance: Excellent condition, though one guest noted a 'patched' ceiling in a room on the 9th floor.
  • Linens & towels: High thread count, crisp, and replaced generously.
  • Odors & scents: Signature 'Essence of Shangri-La' scent (vanilla, sandalwood, musk) is prevalent in public areas.

Sleepability™

9SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
  • Occasional hallway noise
  • Emergency sirens (faint, but inevitable in downtown)

Before you book

Good to know

  • The 'Bee Wall' on the third floor terrace houses 50,000 bees—ask for a tour.
  • The pool is a lap pool, not a splash pool—great for swimmers, boring for toddlers.
  • Mott 32 reservations should be made weeks in advance.

What to pack

  • Swimsuit for the glass-roofed pool
  • Smart casual outfits for the lobby lounge (no gym shorts)
  • A high-limit credit card for the $200+ incidental hold

Room Genie

Best picks

  • Premier View Room (guaranteed high floor and view)
  • Executive Terrace Room (rare private outdoor space in the city)

Rooms to avoid

  • Rooms on floors 6-9 (often darker, views blocked by adjacent buildings)
  • Rooms directly facing the elevator bank if you're a light sleeper

Room Request Genie – copy & paste

“I would appreciate a room on a floor higher than the 15th to clear the surrounding buildings for better light. If available, a Premier View Room with a direct sightline of the CN Tower would be ideal.”

FAQ & Hidden tips

Everything you actually want to know before you book.

Is there a resort fee?

No, there is no hidden resort or destination fee, just the standard taxes.

How much is parking?

Valet parking is approximately $68 CAD per night with in/out privileges.

Is the pool heated?

Yes, the 20-meter indoor lap pool is heated and features a glass roof.

Can I bring my dog?

Yes, pets up to 50lbs (23kg) are welcome for a fee of $125 CAD per stay.

What replaced Momofuku?

Mott 32, a high-end global Cantonese restaurant, opened in the former Momofuku space in July 2024.

Is breakfast included?

Usually no. A full breakfast at Bosk costs around $56 CAD per person unless booked in a specific package.

Insider Tips

  • ✨

    The 'Miraj Hammam Spa' offers a 'Hammam & Gommage' treatment that is arguably the best exfoliation in the city.

  • ✨

    You can order the famous Peking Duck from Mott 32, but you often need to reserve the duck itself 24 hours in advance.

  • ✨

    The lobby bathrooms are high-tech Japanese toilets—worth a visit even if you're just grabbing a drink.

5 things to know before you go

  • 💡The 'B-Wall' honey is harvested and used in the hotel's cocktails and pastries.

  • 💡The lobby scent is a custom fragrance called 'Essence of Shangri-La' that you can actually buy in the gift shop.

  • 💡The elevators are incredibly fast—your ears might pop going to the higher floors.

  • 💡There is a dedicated 'Champagne Wall' in the lobby lounge.

  • 💡The live music in the lobby is daily, starting from 2pm, which is unusually early for a hotel bar.

Local Playbook

Map

See where Shangri-La Toronto is located and what's nearby.

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