The hype
Travelers love the massive pool and the helpful staff, but many note the hotel feels like a 'work in progress' due to ongoing refurbishments.
The Dilly
$220-350/ night
Book this if You want a massive indoor pool and don't mind trading some hallway wear-and-tear for an unbeatable Piccadilly Circus location.
Why People Love It
- One of the largest indoor pools in central London
- Location is literally steps from the Piccadilly Circus tube
- Unique on-site amenities like a dance studio and golf simulator
Quick Take: A grand Edwardian dame that's currently undergoing a facelift—expect brilliance in the renovated rooms but tired corners elsewhere.
Reviewed by @SaqibShah215875: I celebrated a special family birthday here and the atmosphere was magical. The staff made us feel so welcome, and the Terrace is just stunning for photos. Truly a night to remember.
Guest Who Stayed Here Said
Reality check
The 'Standard' rooms often disappoint with tired bathrooms and lack of views, while the renovated rooms get high praise.
- You prioritize a large swimming pool in the city center
- You want to be within walking distance of every West End theater
- You enjoy quirky amenities like ballroom dancing lessons on-site
Cleanliness & Maintenance
7.8
- Housekeeping: Generally good daily service, though some reports of missed dust in older rooms.
- Bathroom hygiene: Renovated bathrooms are spotless; older ones have reports of worn grout and 'tired' tiles.
- Maintenance: The biggest issue. Peeling paint and worn carpets in hallways are common complaints due to the building's age.
- Linens & towels: Crisp and clean. No major complaints about bedding hygiene.
- Odors & scents: Lobby smells fresh (Floris scents), but some hallways can smell musty or old.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Piccadilly Circus traffic (buses, sirens)
- Street performers and crowds on weekends
Before you book
Good to know
- The main entrance is currently blocked; use the Air Street side entrance.
- Breakfast is served in the Terrace restaurant which has a lovely glass roof.
- The hotel is cashless—bring cards.
What to pack
- Swimsuit (the pool is a highlight)
- Earplugs (essential for street-facing rooms)
- Smart casual clothes (for the Terrace and nearby Soho bars)
Room Genie
Best picks
- Dilly Splendid Room (recently renovated, better decor)
- Junior Suite (access to the Balcony lounge, more space)
Rooms to avoid
- Standard Double rooms on lower floors facing the street (noise)
- Basement/Lower Ground rooms (often dark and near service areas)
Room Request Genie – copy & paste
“I would appreciate a renovated 'Splendid' room on a higher floor. If possible, I prefer an interior-facing room to minimize street noise from Piccadilly.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, it is a large heated indoor pool, though some guests find the air temperature in the pool area a bit cool.
Can I hear the tube trains?
Generally no, but you will hear street traffic. The Piccadilly line runs deep underground.
Is breakfast included?
Usually not in the base rate. It costs approximately £28 per adult if purchased separately.
Are there connecting rooms for families?
Yes, they have 'Family Rooms' which are often two connecting rooms or a large room with two queen beds.
How bad is the renovation noise?
Most work is internal or at the entrance. Guests report it's not too disruptive to sleep, but the lobby experience is compromised.
Is it pet friendly?
Yes, dogs are welcome for a fee of £35 per stay plus a £100 deposit.
Insider Tips
- ✨
The 'Balcony at The Dilly' is a lounge accessible to suite guests with complimentary drinks—worth the upgrade if you drink.
- ✨
Ask for a room on the 4th floor or higher to clear the immediate street noise.
- ✨
The hotel has a dedicated dance studio—you can actually book ballroom lessons during your stay.
5 things to know before you go
💡The hotel was a favorite of King George V in the early 1900s.
💡There is a full-size Golfzon simulator available for guests to rent.
💡The 'Dilly' pillows on the bed are a specific branding touch that guests either love or find cheesy.
💡The building is Grade II listed, which restricts how much they can modernize the windows (hence some noise).
💡It has one of the only squash courts inside a central London hotel.
Local Playbook
Map
See where The Dilly is located and what's nearby.