The hype
Travelers are obsessed with the room size and comfortable beds but consistently disappointed by the lack of on-site dining options and understaffed front desk.
The London, a Luxury Collection Hotel, New York City
$550-900 / night
Book this if You want a massive (500+ sq ft) apartment-style suite in Midtown without the chaotic 'scene' of a trendy hotel.
Why People Love It
- Entry-level rooms are huge one-bedroom suites (rare for NYC)
- Dead silent sleeping conditions on high floors
- Central Park is just two blocks away
Quick Take: This is now 'The Luxury Collection Hotel Manhattan Midtown' (RIP Conrad), and while the rooms are still huge and gorgeous, the amenities are shockingly sparse for the price.
Reviewed by @Travelliketommy: My stay in this NYC sky suite was unforgettable. Waking up to those expansive Manhattan skyline views and getting ready in the massive marble bathroom made me feel like royalty. The wet bar was perfect for evening drinks. Highly recommend for a luxurious city escape!
Guest Who Stayed Here Said
Reality check
You're paying for the square footage, not the service. Expect long lines at check-in and no doorman to help with bags during peak times.
- You need space to spread out (families, long stays)
- You prioritize sleep quality over a party scene
- You want to be walking distance to MoMA and Central Park
Cleanliness & Maintenance
8
- Housekeeping: Generally good, but recent reports of missed turndown service and rushed cleaning.
- Bathroom hygiene: Marble bathrooms are usually spotless, but check the grout in the shower corners.
- Maintenance: Renovated recently, so wear and tear is minimal. Hardwood floors are a nice hygienic touch.
- Linens & towels: Frette linens are crisp and high quality. Towels are plush.
- Odors & scents: Lobby has a signature 'Luxury Collection' scent (tea/woodsy). Rooms are neutral.
Sleepability™
9SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Elevator dings (if room is right next to lobby)
- Occasional sirens (faint on floors 30+)
Before you book
Good to know
- The 'Dabble' restaurant is the ONLY dining option and it gets crowded.
- Room service has a $10 delivery fee + 18% gratuity automatically added.
- The gym is excellent (1,500 sq ft) and open 24/7, usually empty.
What to pack
- Your own snacks/water (minibar is sensor-triggered and expensive)
- Walking shoes (you are centrally located to walk everywhere)
Room Genie
Best picks
- Park View Suite (Floors 40+): Genuine views of Central Park greenery.
- Apartment Suites (ends of hallways): quietest with dual exposure.
Rooms to avoid
- Low floor (under 15) City View rooms facing the back alley (dark and viewless).
- Rooms ending in '01' near the elevator bank if you are a light sleeper.
Room Request Genie – copy & paste
“I am requesting a 'Park View Suite' on the highest possible floor (ideally 30+). Please ensure the room is away from the elevator bank to minimize hallway noise.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is this still a Hilton/Conrad hotel?
No. As of June 2024, it is 'The Luxury Collection Hotel Manhattan Midtown' managed by Marriott.
Does the hotel have a pool?
No. There is no pool or spa on the property.
What is included in the destination fee?
A $35 daily food & beverage credit (usable at Dabble or room service) and a laundry credit. It does NOT roll over.
Is breakfast included?
No, unless booked in a specific package. Marriott Platinum/Titanium members get a credit that barely covers a continental breakfast.
Can I park my car myself?
No, it is valet only ($95/night). There are cheaper self-park garages on 54th and 55th streets.
Are the rooms actually suites?
Yes. Even the 'standard' room is a suite with a living area separated by French doors.
Insider Tips
- ✨
Use the '6 ½ Avenue' pedestrian arcade (entrances on 51st to 57th) to cut through the block and avoid rain/traffic.
- ✨
The $35 F&B credit can be used for drinks at the bar if you don't want the overpriced breakfast.
- ✨
Ask for a room with a 'southern exposure' if you prefer sunlight over a partial park view.
5 things to know before you go
💡The lobby is surprisingly small and can feel cramped during check-in rushes.
💡There are no doormen late at night; you'll be opening those heavy doors yourself.
💡The 'Park View' is often just a sliver of green between two skyscrapers unless you are on the top floors.
💡Housekeeping has been hit-or-miss since the rebrand (missed turndowns reported).
💡The minibar sensors are sensitive—don't move items unless you want to pay for them.
Local Playbook
Map
See where The London, a Luxury Collection Hotel, New York City is located and what's nearby.