Book this if You want a massive, Disney-scale resort experience with endless pools and don't plan on leaving the property much.
- Incredible pool complexes with lazy rivers and wave pools
- Immaculate, jungle-like landscaping and wooden boardwalks
- High-end entertainment like the Cirque du Soleil JOYÀ show nearby
Quick Take: A 'beautiful prison' where the grounds are stunning, the timeshare sharks are aggressive, and leaving for a taco requires a tactical plan.
Families love the lazy river and massive suites, but everyone hates the 'timeshare gauntlet' at the airport and lobby.
You are a captive audience; restaurant prices inside are high because it's a hassle to leave.
- You need a multi-bedroom suite with a kitchen for a large family
- You are happy staying on-resort for 5-7 days straight
- You love massive pools and manicured tropical gardens
8.5
- Housekeeping: Daily service is generally thorough, though timing can be inconsistent.
- Bathroom hygiene: Generally sparkling, but grout in older Grand Mayan units can show age.
- Maintenance: Excellent groundskeeping; room maintenance is responsive but humidity issues (musty smell) are common.
- Linens & towels: Clean and plentiful, but often feel damp due to the climate.
- Odors & scents: Lobby smells like expensive perfume; some ground floor rooms smell musty.
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway echoes in Grand Mayan
- Construction noise from new theme park developments
- Pool music during the day
Good to know
- The 'free' airport transfer often involves a stop at a sales desk; walk straight to the shuttle.
- Grocery delivery (Walmart) is possible to the lobby; stock your fridge to save money.
- Coffee in the room is often not replenished free of charge after the first day.
What to pack
- Good walking shoes (you will walk miles inside the resort)
- Insulated tumbler (to keep your own drinks cold by the pool)
- Biodegradable sunscreen (expensive to buy on-site)
Best picks
- Grand Luxxe towers for superior soundproofing and finishes
- Higher floors in Grand Mayan to avoid pool noise and 'jungle' bugs
Rooms to avoid
- Ground floor units (often musty/damp)
- Rooms facing the construction side of the new park
- Connecting rooms if you aren't booking both sides (sound bleed)
Room Request Genie – copy & paste
“Request a high-floor unit away from the construction zone. If possible, avoid connecting rooms unless traveling as a large group.”
Everything you actually want to know before you book.
Is it all-inclusive?
No. You pay for all food and drinks. Prices are comparable to US resort dining.
Are the timeshare presentations mandatory?
No, but they are high-pressure. A firm 'No, thank you' at check-in is essential. Do not engage.
Is there a beach?
Yes, a very long stretch of beach, but the water can be rough and less swimmable than Caribbean side.
Can I bring my dog?
No. The resort has a strict no-pet policy, with exceptions only for documented service animals.
Is there WiFi?
Yes, basic WiFi is free, but high-speed streaming quality often requires a paid upgrade.
How do I get to town?
Taxi or Uber. Note that Ubers often cannot pick up at the main lobby; you may have to shuttle to the gate.
Insider Tips
- ✨
Use the 'Sea Garden' exit to walk to the Marina for dinner—it's a secret shortcut to avoid the main gate hassle.
- ✨
Happy hour at the pool bars is the only time drink prices are reasonable (usually 2-for-1).
- ✨
The 'Santuario' offers free nightly entertainment that is actually high quality.
💡The humidity in the rooms is intense; swimsuits and towels often never fully dry inside.
💡You have to pay a 'resort fee' at checkout that can be hundreds of dollars, even if you prepaid your room.
💡The 'lazy river' is exclusive to Grand Mayan and above; Mayan Palace guests technically can't use it.
💡There is a 'resort tax' on top of the 'resort fee'.
💡Room 8878 has a specific reputation online as a room to avoid (likely due to noise/location).
Map
See where Vidant At Nuevo Vallarta is located and what's nearby.