The hype
Beautifully decorated and perfectly located, but room quality varies drastically depending on which floor you're on.
Zwen Zwen Boutique Hotel Rooftop & Spa
$130-200/ night
Book this if You want a photogenic, central Medina sanctuary that feels hidden but is just steps from the chaos of Jemaa el-Fnaa.
Why People Love It
- Incredible rooftop terrace with views of the Koutoubia Mosque
- Intimate, boutique vibe with only ~18 rooms
- Staff that treats you like family (often mentioned by name in reviews)
Quick Take: A stunningly tiled oasis that nails the 'riad aesthetic' but struggles with soundproofing on the ground floor.
Reviewed by @riadlovers: I completely fell in love with the tilework here—it's a photographer's dream. The courtyard is so peaceful for morning coffee, and the rooftop cocktails were the perfect end to my day. It felt like a total escape from the real world.
Guest Who Stayed Here Said
Reality check
The 'heated' pool is often reported as freezing cold, even in shoulder seasons.
- You prioritize Instagram-worthy interiors over absolute silence
- You want to be within a 5-minute walk of the main square
- You enjoy a small, communal atmosphere where you get to know the staff
Cleanliness & Maintenance
8.8
- Housekeeping: Daily service is consistent; guests rarely complain about surface dirt.
- Bathroom hygiene: Generally sparkling, though some reports of drain odors (common in old Medina plumbing).
- Maintenance: Mostly good, but watch out for AC leaks and occasional worn fixtures.
- Linens & towels: Fresh and clean, though some find the towels a bit scratchy.
- Odors & scents: Heavily perfumed with traditional amber/musk scents to mask any drain smells.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Echoes from the central courtyard
- Reception chatter near ground floor rooms
- Morning prayer calls (standard for the Medina)
Before you book
Good to know
- City tax of ~€2.50-€3.00 per person/night is payable locally in cash
- No elevator (standard for riads), so be prepared for stairs
- Airport transfer is available but often costs more than a local taxi
What to pack
- Earplugs for the morning call to prayer
- Warm pajamas for winter nights (riads can get chilly)
- Cash (Dirhams) for the city tax and tips
Room Genie
Best picks
- Upper floor rooms for better light and less noise
- Triple Room for extra space and unique decor
Rooms to avoid
- Ground floor rooms near the entrance (specifically Room 1 and 2)
- Interior rooms if you are claustrophobic (no external windows)
Room Request Genie – copy & paste
“I am a light sleeper and would love to request a room on an upper floor, away from the reception area and courtyard noise. Natural light is a priority for me.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Technically yes, but frequently reported as 'cold' or unheated by guests. Don't count on a warm swim in winter.
Do they serve alcohol?
Mixed signals. There is a bar area, but guests have reported being refused wine. Best to assume 'dry' or bring your own if discreet.
Is breakfast included?
Yes, a complimentary continental breakfast is served daily (7:00 AM - 10:30 AM).
How far is Jemaa el-Fnaa?
Very close—about a 5-10 minute walk (approx. 300-500 meters).
Is there a gym?
No, there is no fitness center on-site.
Is it car-accessible?
No, it's in the Medina. You'll be dropped off at a nearby square (likely Riad Zitoun) and walk or take a cart.
Insider Tips
- ✨
The rooftop sunset view rivals the paid spots in the square—buy a mint tea and enjoy it there.
- ✨
Ask for 'Radir' or 'Brahim' if you need help; they are frequently praised for going above and beyond.
- ✨
The spa offers a hammam experience that is cheaper than luxury hotels but more approachable than public baths.
5 things to know before you go
💡The 'scent' of the riad is a specific amber/musk perfume they burn daily—guests either love it or hate it.
💡Some 'double' beds are actually two singles pushed together.
💡There are no wardrobes in some rooms, just hanging rails.
💡The AC units in some rooms have been reported to leak condensation.
💡You might have to ring a bell to get back in at night (24h reception, but door is locked).
Local Playbook
Map
See where Zwen Zwen Boutique Hotel Rooftop & Spa is located and what's nearby.