The hype
Travelers love the modern design and the price, but the elevator wait times and shuttle logistics wear people down.
Hyatt Vivid Grand Island - All Inclusive - Adults Only
$200-350/ night
Book this if You want a brand-new, modern Hyatt experience for half the price of a beachfront resort and don't mind taking a shuttle to the sand.
Why People Love It
- The rooftop pool (Vantage Club only during the day) has the best sunset views in Cancún
- Ennea Beach Club is surprisingly legit with full food/drink service included
- Boho-chic aesthetic that feels more 'Tulum' than 'Spring Break'
Quick Take: It's a high-rise hotel on a golf course, not a beach resort, and you need to pay for the 'Vantage Club' upgrade to make it worth your time.
Reviewed by @YuliaBorg8453468: I stayed here for a long weekend and was obsessed with the design. The pool deck is super chic, and having a separate beach club made it feel like two trips in one. Definitely grab a drink at Amber bar!
Guest Who Stayed Here Said
Reality check
The app is unreliable for restaurant bookings and opening times often don't match what's listed.
- You prefer a pool scene over a beach scene
- You are a Hyatt loyalist looking for a lower-point redemption
- You want a relaxed, social vibe without the chaotic party noise
Cleanliness & Maintenance
8
- Housekeeping: Generally reliable daily service, though hallway clutter (room service trays) is a common complaint.
- Bathroom hygiene: Mostly sparkling, but isolated reports of persistent moldy smells in showers due to drainage issues.
- Maintenance: Brand new property means little wear and tear, but 'new build' issues like broken AC or key cards are frequent.
- Linens & towels: Fresh and new, typical Hyatt quality.
- Odors & scents: Lobby smells like 'fresh linens,' but outdoor areas near the lagoon can have a swampy/sewage odor.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Slamming doors and echoing hallways
- Construction noise from the adjacent property during the day
Before you book
Good to know
- The shuttle to the beach club runs every 20-30 minutes; plan your day accordingly.
- Vantage Club upgrade is practically mandatory to access the rooftop pool during the day.
- Room service delivery boxes are cool but plates often pile up in the hallways.
What to pack
- Earplugs for the echoing hallways
- A beach bag that can hold a day's worth of stuff (since you can't just run back to your room from the beach club)
Room Genie
Best picks
- Vantage Club Junior Suite Bay View (High Floor) for the best sunset views and rooftop access
- Golf View rooms for a quieter morning (facing away from the pool music)
Rooms to avoid
- Low-floor rooms near the main pool (noise from daily activities)
- Rooms near the service elevators (noise complaints)
Room Request Genie – copy & paste
“Request a high-floor room (10th floor or higher) facing the Bay for sunset views. Please ensure the room is away from the service elevator bank to minimize hallway noise.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it really on the beach?
No. It is on the Nichupté Lagoon side. You must take a shuttle to the Ennea Beach Club at Playa Delfines.
Is the rooftop pool open to everyone?
No. During the day, it is exclusive to Vantage Club guests. Non-Vantage guests can only access the Cobalt swim-up bar area or visit for dinner at Oishii.
Is the food at the beach club included?
Yes, the Ennea Beach Club is fully all-inclusive with a restaurant, snack bar, and drink service included in your wristband.
Is the spa open?
Technically yes, but it is currently operating out of converted guest rooms (8 indoor suites) while the main facility is finished.
Is it a party resort?
Not really. It has a 'Vivid' social vibe with DJ music by the pool, but it's more chill/boho than a hard-partying spring break spot.
How is the gym?
Surprisingly good. It's on the rooftop with panoramic views, though it can get crowded in the mornings.
Insider Tips
- ✨
The 'Oishii' Japanese restaurant on the rooftop is open to everyone for dinner, even if you aren't Vantage Club—book it for sunset.
- ✨
The food truck 'Vivid Bites' by the main pool has some of the best tacos on the property.
- ✨
Use the 'World of Hyatt' app to book restaurants, but double-check times with the concierge as the app is often wrong.
5 things to know before you go
💡The 'spa' is just a few regular hotel rooms with massage tables shoved in them.
💡You can hear your neighbors in the hallway as if they are inside your room due to the concrete acoustics.
💡The beach club shuttle can fill up during peak times (10am-12pm), leaving you stranded for 20 mins.
💡The 'longest rooftop pool' is shallow—more for wading and Instagramming than swimming.
💡There is a distinct 'sewage' or 'mangrove' smell that occasionally wafts through the lower grounds depending on the wind.
Local Playbook
Map
See where Hyatt Vivid Grand Island - All Inclusive - Adults Only is located and what's nearby.