The heated outdoor saltwater pool is open year-round (even at -30°C)
Stunning cliffside location overlooking the St. Lawrence River
Direct underground access to the Charlevoix Casino
En bref : It’s a grand dame that occasionally shows her age—expect breathtaking architecture but potentially tired carpets and inconsistent service.
Évalué par @AlexisMontour4684238: I stayed in this Junior Suite and the extra living space was a game-changer for relaxing. It feels like a proper historic estate, not just a hotel. If you appreciate classic luxury and quiet nights in Charlevoix, this spot is absolute perfection.
Ce que les clients qui ont séjourné ici ont dit
The hype
Guests are blown away by the exterior and the pools, but often underwhelmed by the small rooms and slow restaurant service.
Reality check
The 'river view' is non-negotiable—rooms facing the parking lot or garden feel like a completely different (and lesser) hotel class.
You love historic railway hotels with grand lobbies and old-world charm
You are a winter wellness junkie who wants to swim outside in the snow
You are traveling with a dog (very pet-friendly, though with fees)
Propreté et entretien
8
Housekeeping: Generally reliable daily service, though some guests report missed turn-down service or late timing (e.g., 5 PM).
Bathroom hygiene: Clean but aging—expect spotless toilets but potentially worn grout or older caulking in the tubs.
Maintenance: Historic building quirks: peeling paint on exterior windows or slow drains are occasionally reported.
Linens & towels: High-quality, crisp white linens and plush towels, consistent with the Fairmont brand.
Odors & scents: Lobby smells of woodsmoke (pleasant); older rooms can have a faint 'vintage' or musty scent.
Sleepability™
6.5MODÉRÉ
MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
Hallway noise due to gaps under doors
Plumbing sounds from adjacent rooms
Thin walls between connecting rooms
Avant de réserver
Bon à savoir
Outdoor self-parking is FREE (a rare find for a Fairmont)—valet is ~$39 CAD
The 'Resort Experience Fee' is ~$35 CAD/night and covers equipment rentals like bikes and snowshoes
Restaurants book up weeks in advance for dinner; book tables when you book your room
Quoi emporter
Swimsuit (yes, even in January) for the heated outdoor pools
Dressier clothes for dinner at Le Saint-Laurent (no shorts/sandals)
Earplugs if you are a light sleeper
Génie des chambres
Meilleurs choix
Deluxe River View (Floors 1-4) for the extra 25 sq. ft. and the view
Corner rooms for slightly better sound isolation
Chambres à éviter
Standard Fairmont rooms on the 'Campus' side (parking lot views)
Rooms near the elevator banks (high foot traffic noise)
Génie de demande de chambre – copier & coller
“I would appreciate a room in a quiet wing, away from the elevators. If possible, a high-floor River View room would be wonderful. Please ensure the room does not have a connecting door if one is not needed.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the outdoor pool actually warm in winter?
Yes, it's heated to around 82-85°F (28°C) year-round. It's a highlight of the stay, even in freezing temps.
How much is breakfast?
The buffet at Le Bellerive runs about $32-$38 CAD per person. A la carte options are available but pricey.
Is there AC in the rooms?
Yes, but it can be an older central system that struggles during rare heatwaves. In winter, rooms can sometimes run too warm.
Can I bring my dog?
Yes, for a fee of ~$60 CAD per night. Pets cannot be left unattended in the room.
Is the casino inside the hotel?
Not technically inside, but connected via a heated underground tunnel, so you don't have to go outside.
Do I need a car?
Ideally, yes. While the hotel has a lot, exploring the Charlevoix flavor trail or nearby parks requires a vehicle.
Conseils d'initiés
✨
Skip the $39 valet and park for free in the outdoor lot if you don't mind a short walk.
✨
Request a 'hypoallergenic pillow' via the Royal Service if the standard feather ones are too soft.
✨
The 'Resort Fee' includes access to the astronomical observatory on-site (seasonal)—ask the concierge for the schedule.
5 choses à savoir avant de partir
💡The 'underground tunnel' to the casino is convenient but feels a bit like a hospital corridor.
💡Room service can take 45+ minutes during peak breakfast hours.
💡The standard 'Fairmont' rooms are genuinely tiny—two people with large suitcases will struggle for floor space.
💡You might spot beluga whales from the terrace in the summer (bring binoculars).
💡The elevators can be painfully slow during check-out time on Sundays.
Guide local
Carte
Découvrez où se situe Fairmont Le Manoir Richelieu et ce qu'il y a à proximité.