The hype
Guests love the modern rooms and the spa, but the buffet food gets repetitive and the pool area can feel overcrowded.
Gloria Palace San Agustin Thalasso & Hotel
$150-250/ nuit
Réservez si You want a massive wellness resort experience with one of Europe's largest thalassotherapy centers, and you don't mind being up a steep hill for the killer views.
Pourquoi les gens l'adorent
- The colossal 7,000m² Thalasso center is the main event (even if it costs extra)
- Gorbea Restaurant on the 9th floor offers arguably the best views in San Agustin
- Adults-only rooftop pool provides a quiet escape from the busy main pool decks
En bref : It’s a hulking 90s-era cruise ship on land that’s been nicely renovated, but you’ll be fighting the 'towel mafia' for sunbeds by 8am.
Évalué par @Miajbowen: I loved how modern and fresh this room felt. Waking up to that ocean view and spending the afternoon by the massive pool was exactly the recharge I needed. Plus, the bathroom is huge with great lighting!
Ce que les clients qui ont séjourné ici ont dit
Reality check
You will hear your neighbors. Soundproofing between rooms and from the hallway is frequently cited as a weak point.
- You are a spa junkie who plans to spend half your trip in saltwater pools
- You want a self-contained resort where you don't *have* to leave for dinner
- You appreciate a 'no-kids' zone (the rooftop) within a family hotel
Propreté et entretien
8.5
- Housekeeping: Generally reliable daily service, though reviews occasionally mention rushed jobs or missed balcony sweeping.
- Bathroom hygiene: Modernized bathrooms are clean; grout is usually white, but drain smells can occur on lower floors.
- Maintenance: Renovated rooms feel fresh, but common areas (hallways, elevators) show some scuffs and age.
- Linens & towels: Standard 4-star quality; clean but not luxurious. Pool towels can be a bit threadbare.
- Odors & scents: Lobby smells fresh; occasional sewage whiffs in outdoor garden areas (common in the region).
Sleepability™
6.5MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
- Hallway echoes and connecting doors
- Evening entertainment music (until ~11pm)
- Housekeeping carts in the morning
Avant de réserver
Bon à savoir
- Men must wear long trousers for dinner in the main buffet restaurant (strictly enforced)
- The free beach shuttle runs frequently to Playa del Inglés and Maspalomas if you don't want to walk
- Booking directly on their website often includes one free 'Thalasso' session or rooftop access
Quoi emporter
- Pool slides/flip-flops (essential for the spa circuit)
- European power adapter (Type C/F)
- Earplugs for sleeping
Génie des chambres
Meilleurs choix
- Junior Suites on the 9th floor for the best ocean views and least overhead noise
- Block B, high floors (7+) for distance from the noisy main pool/kids club
Chambres à éviter
- Room 2114 (and surrounding) – cited as noisy due to proximity to the kids' area
- Low floor rooms facing the pool bar (loud music during aqua gym and evening shows)
Génie de demande de chambre – copier & coller
“I am requesting a room on the highest possible floor (Level 7-9) in Block B, specifically away from the kids' club and main pool speakers. A quiet location is my top priority.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the Thalasso pool included for free?
No. Unless you have a specific package or room type, it costs approx. €24 for a 2-hour circuit. It is NOT part of the standard All-Inclusive.
Is the rooftop pool adults-only?
Yes, the 'Chill Out' terrace and pool are for ages 16+, but access often carries an extra fee or requires a drink purchase/reservation.
How far is the beach?
It's about 600m away, but it's down a steep hill with stairs. The walk back up is a workout; most guests use the free hotel shuttle.
Is there free parking?
Yes, there is free private parking on-site, which is a huge rarity and bonus for Gran Canaria.
Is the wifi good enough for work?
Yes, free Wi-Fi is available throughout the hotel and generally reliable enough for video calls.
Are there cockroaches?
Yes, you will likely see them in outdoor garden areas at night. It's a Canary Islands reality, not necessarily a hygiene failure, but can be startling.
Conseils d'initiés
- ✨
The 'Gorbea' restaurant has a separate elevator accessible from the street – you don't need to walk through the whole hotel.
- ✨
If you miss the lunch buffet, the snack bar by the pool serves decent burgers and hot dogs, but watch out for the birds.
- ✨
There is a 'nudist terrace' area if you want an all-over tan, tucked away for privacy.
5 choses à savoir avant de partir
💡The 'All Inclusive' drinks menu has a 'Premium' tier; standard AI gets you local spirits, not international brands.
💡The elevators can be painfully slow during peak meal times – take the stairs if you're on a lower floor.
💡The indoor Thalasso pool is saltwater and heated to 33°C (91°F), which can feel too warm for actual swimming but perfect for soaking.
💡You have to pay a deposit for pool towels, and changing them costs a euro or requires a specific token system.
💡The air conditioning in rooms is centrally controlled and can struggle to get 'ice cold' during heatwaves.
Guide local
Carte
Découvrez où se situe Gloria Palace San Agustin Thalasso & Hotel et ce qu'il y a à proximité.