Fresh, modern renovation (formerly Royal Uno) feels crisp and new
13 pools mean you never fight for a chair, even at full occupancy
Enclave upgrade offers a genuinely quieter, VIP experience with rooftop access
Snel Overzicht: A polished, family-friendly machine where the pools are plentiful but the ocean is strictly for looking, not touching.
Beoordeeld door @krystiatravels: I stayed here for a quick getaway and honestly, waking up to that turquoise ocean view was the highlight. The room felt super modern, and having that massive soaking tub right in the open space was a fun touch for a relaxing vibe.
Gast die hier verbleef zei
The hype
Travelers love the modern rooms and friendly staff, but the food quality divides the room—some call it an upgrade, others find the buffet inedible.
Reality check
The 'beachfront' promise comes with a caveat: steep sand banks and seaweed often make the beach less usable than the photos suggest.
You are traveling with kids and want easy access to clubs and splash pads
You prefer pool hopping over ocean swimming
You are a Hilton Honors member looking to burn points on a reliable standard
Schoonmaak & Onderhoud
8.5
Housekeeping: Generally reliable daily service, though some reports of missed balcony sweeping.
Bathroom hygiene: Sparkling surfaces, though check the tub for residue upon arrival.
Maintenance: Excellent. The recent renovation means no peeling paint or worn carpets yet.
Linens & towels: Fresh and crisp, though pool towels can run out by mid-afternoon.
Odors & scents: Neutral and fresh; no overwhelming 'masking' scents, though humidity can cause mild mustiness in ground floor rooms.
Sleepability™
7.5STIL
STIL
0-4LUID
4-7.5GEMATIGD
7.5-10STIL
Evening entertainment music (thumps until ~10:30 PM)
Ice machines and service doors near ground floor rooms (especially Building G)
Voordat je boekt
Goed om te weten
The 'Enclave' upgrade is often worth it (~$100/night) for the private check-in and rooftop bar access alone.
Room service delivery can be slow (45+ mins) during peak breakfast hours.
There are no wristbands to lose; your room key is a waterproof bracelet.
Wat je mee moet nemen
Insulated tumbler (keeps your all-inclusive drinks cold in the humidity)
Tough hair conditioner (hotel amenities are drying)
Small bills for tipping (staff appreciation goes a long way here)
Kamer Genie
Beste keuzes
Enclave Beachfront Suites for the best views and quietest location
High-floor Ocean View rooms to escape pool noise
Kamers om te vermijden
Building G, Ground Floor (near Kids Club and service areas/ice machines)
Rooms directly facing the main activity pool if you want daytime naps
Kamer Aanvraag Genie – kopiëren en plakken
“Request a high-floor room away from the main atrium/entertainment stage for better sleep. If booking a standard room, ask to be away from the ice machine/service elevator in Building G.”
Veelgestelde vragen & Verborgen tips
Alles wat je eigenlijk wilt weten voordat je boekt.
Is the beach swimmable?
Rarely. The water at Km 17.5 is rough with strong currents. It's beautiful to look at, but lifeguards frequently keep people out.
Is the Enclave upgrade worth the money?
Yes. It buys you peace at the Chala Sky Bar, better liquor, and a lounge that saves you from the chaotic main lobby.
Do I need reservations for dinner?
Yes, for all à la carte restaurants (Italian, Steakhouse, Asian). Book these the moment you check in via the web app.
Are the pools heated?
Hit or miss. Many guests report them being uncomfortably cold, especially in the mornings or winter months.
Is it adults-only?
No, it is very family-friendly. However, there are designated adults-only pool areas and the Enclave rooftop is generally kid-free.
How far is the airport?
Very close—about a 15-20 minute drive, making it an easy arrival/departure point.
Tips van Insiders
✨
The 'taco stand' by the pool often has better food than the main buffet lunch.
✨
You can walk to the San Miguelito Mayan Ruins in about 5 minutes—a cheap, crowd-free cultural excursion.
✨
The coffee shop 'Azulinda' has the best grab-and-go snacks if you miss restaurant hours.
5 dingen die je moet weten voordat je gaat
💡The 'Ocean View' often includes a view of the roof of the restaurant below.
💡The silent disco is surprisingly fun and one of the few late-night activities.
💡The main buffet (Vela) can feel like a chaotic school cafeteria at peak breakfast times.
💡There are virtually no outlets near the mirrors in some bathrooms, making hair styling tricky.
💡The 'Teens Club' is actually well-equipped with gaming consoles and is a legitimate hangout spot.
Lokaal Playbook
Kaart
Bekijk waar Hilton Cancun Mar Caribe All-Inclusive Resort zich bevindt en wat er in de buurt is.