The hype
Travelers love the location and the staff's warmth, but consistently mention the rooms feel 'dark and dingy' compared to newer nearby options.
Marriott Reforma Mexico City
$190-290/ night
Book this if You're a Marriott loyalist who needs a reliable business base in the heart of Reforma and plans to be out of the room during weekday construction hours.
Why People Love It
- Prime location on Paseo de la Reforma near the Angel of Independence
- Executive Lounge on the 16th floor with panoramic city views
- Reliable, if slightly dated, 5-star service standards
Quick Take: A grand old dame of Reforma that is currently undergoing major surgery—expect construction noise and tired interiors unless you snag a renovated room.
Reviewed by @Haughttroy: I checked into Room 1920 and was blown away by the sheer amount of space. The hardwood floors give it such a clean, modern feel, and the bathroom is massive—perfect for getting ready before a night out in CDMX. It’s the ultimate spot to kick off a Friday Junior.
Guest Who Stayed Here Said
Reality check
Elite members often feel underwhelmed by upgrades, with some 'renovated' rooms featuring frosted windows and no view.
- You need to be walking distance to the U.S. Embassy or major corporate HQs
- You value a heated indoor/outdoor pool combo for year-round swimming
- You have Marriott Platinum status and want lounge access for breakfast
Cleanliness & Maintenance
8.5
- Housekeeping: Generally reliable daily service, though some guests report missed dusting in corners.
- Bathroom hygiene: Clean but dated marble; grout lines show age but are sanitary.
- Maintenance: The biggest issue. Reports of peeling paint, worn carpets, and the aforementioned melted plastic on irons.
- Linens & towels: Crisp and standard Marriott quality; no major complaints here.
- Odors & scents: Lobby smells fresh (Marriott signature scent), but some older rooms have a faint musty/tired smell.
Sleepability™
6MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Drilling and hammering from renovation work (weekdays)
- Street noise from Paseo de la Reforma on lower floors
Before you book
Good to know
- The hotel is strictly non-smoking
- Valet parking is the primary option; self-parking is not standard
- The 'pet friendly' tag seen on some third-party sites is incorrect; pets are generally not allowed
What to pack
- Noise-canceling headphones (essential for daytime stays)
- Swimsuit for the indoor/outdoor pool
- Dressier casual clothes for the Zona Rosa dining scene
Room Genie
Best picks
- Corner rooms (e.g., ending in 29) for dual-aspect views of Reforma
- High-floor Executive Level rooms (floors 14-16) for better views and lounge proximity
Rooms to avoid
- Rooms adjacent to the active renovation zone (ask specifically at check-in)
- Lower floor rooms facing the street if you are sensitive to traffic hum
Room Request Genie – copy & paste
“I am aware of the ongoing renovations. Please assign me a room as far as possible from the active construction zone. I prefer a high-floor corner room if available.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, there is an indoor pool and an outdoor pool with a retractable roof, both generally heated, though some guests find them cooler than expected.
Is alcohol free in the Executive Lounge?
No. While breakfast and snacks are complimentary, alcoholic beverages are charged to your room.
Does the hotel have a shuttle?
Yes, but it is not free. An airport shuttle can be arranged for approximately $85 USD one-way (Uber is significantly cheaper).
Is the hotel pet-friendly?
No. Unlike the nearby Sheraton or St. Regis, this Marriott has a strict no-pets policy.
How much is breakfast if not included?
Expect to pay around $15-20 USD (approx. 290-400 MXN) per person for the full buffet.
Is there a resort fee?
No, there is no resort or destination fee, just standard taxes.
Insider Tips
- ✨
The 16th-floor lounge has a '0 pesos' check system—you must sign a check even for free food, which confuses some guests.
- ✨
The gym is surprisingly well-equipped with LifeFitness machines and often empty in the mid-afternoon.
- ✨
You can walk to the Angel of Independence in 5 minutes—go early Sunday morning when Reforma is closed to cars for the best photos.
5 things to know before you go
💡The iron in your room might have melted plastic residue—check it before ruining your shirt (a specific recurring complaint).
💡Some 'renovated' rooms have frosted glass windows that block the view entirely.
💡The internet speed can be unstable for video calls during peak business hours.
💡Room service is 24 hours but the menu prices are significantly higher than excellent nearby restaurants.
💡The 'concierge' desk sometimes pushes expensive private tours over simple local advice.
Local Playbook
Map
See where Marriott Reforma Mexico City is located and what's nearby.