En bref : A sprawling, chaotic leisure factory that dazzles with its spa and treehouses but often disappoints with tired standard rooms and wedding noise.
Évalué par @Caroleenee: I celebrated my 9th anniversary here in Room 308 and the staff were amazing with the rose petals and swans. The balcony view over the golf course pond is so peaceful for a morning coffee. Definitely ask for a room facing the green!
Ce que les clients qui ont séjourné ici ont dit
The hype
Guests are blown away by the grounds and the spa facilities (when accessible) but frequently let down by 'tired' standard rooms and inconsistent housekeeping.
Reality check
The 'Spa Hotel' label is misleading if you book a basic rate—you'll be staring at the fancy outdoor pool through a window unless you pay extra.
You are planning a hen do or group celebration
You are a golfer looking for 36 holes and a Toptracer range on-site
You have the budget to splurge on a Treehouse or Premier room
Propreté et entretien
7.2
Housekeeping: Inconsistent. Many guests report 'missed spots,' dust on surfaces, and tea/coffee trays not being replenished.
Bathroom hygiene: Generally okay in Premier rooms; older rooms have reports of grout mold, slow-draining showers, and 'tired' fixtures.
Maintenance: A tale of two hotels: New Wing is pristine; Old Wing suffers from peeling paint, broken lights, and musty odors.
Linens & towels: Standard hotel grade. Robes are often described as 'worn' unless you get a fresh batch in a suite.
Odors & scents: Lobby smells fresh; older corridors and rooms frequently flagged for 'damp' or 'musty' smells.
Sleepability™
6MODÉRÉ
MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
Wedding receptions in function rooms (bass travels)
Corridor noise from late-night revelers
Thin walls in the older sections of the hotel
Avant de réserver
Bon à savoir
Spa access for standard guests is limited to the 25m pool and gym; book the 'Spa Break' package to use the hydro/outdoor pools.
Breakfast is NOT included in all rates and costs ~£19.95 per person if paid separately.
You must book time slots for the pool and breakfast upon arrival to avoid being turned away.
Quoi emporter
Flip flops (they charge for spa slippers if you aren't on a spa package)
Earplugs (essential for weekends)
Swimwear (even if just for the basic pool)
Génie des chambres
Meilleurs choix
Treehouses (A-Frame or Studio) for total seclusion and luxury
Premier Rooms in the New Wing for modern decor and air conditioning
Celebration Suite for massive space and high-end finish
Chambres à éviter
Standard/Classic Double rooms in the 'Old Wing' (often described as tired, musty, and dated)
First-floor rooms near the function suites (noise central)
Génie de demande de chambre – copier & coller
“I am requesting a room in the New Wing, specifically on an upper floor. Please ensure my room is NOT located directly above or adjacent to any function suites or wedding reception areas, as I am a light sleeper.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the spa free for hotel guests?
Only the basic 25m pool and gym. The 'Spa at Ramside' facilities (hydro pool, outdoor pool, thermal suite) cost extra (~£30-£50) or require a specific package.
Is the hotel dog-friendly?
Yes, but only in specific rooms and the Treehouses. There is usually a limit of 1 dog and it's best to call ahead to secure a pet-friendly unit.
What is the parking situation?
Parking is free and plentiful on-site, though it can get busy during wedding events.
How far is it from Durham city center?
It's about a 10-15 minute drive. You will need a car or taxi; it's not walkable.
Does the hotel have EV charging?
Yes, there are EV charging stations available on-site.
What time is check-in and check-out?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is rarely guaranteed due to high turnover.
Conseils d'initiés
✨
The 'Fusion' restaurant often has better availability than the Rib Room but book both weeks in advance.
✨
If you're in a Treehouse, a private buggy will shuttle you to the main hotel—use it!
✨
Ask for a room 'away from the ballroom' explicitly in your booking notes to avoid the worst of the wedding thrum.
5 choses à savoir avant de partir
💡The 'musty smell' in some older rooms is a recurring complaint in reviews from late 2024.
💡You might have to pay for a robe and slippers if you didn't book a spa package.
💡The walk from some rooms to the spa can be surprisingly long and maze-like.
💡Room service tray charges can be steep; check the fine print on the menu.
💡The 'resort' feel means it's busy—expect queues for breakfast coffee.
Guide local
Carte
Découvrez où se situe Ramside Hall Classic Hotel & Golf Club et ce qu'il y a à proximité.