Prime location in the heart of the Hotel Zone nightlife
Three infinity pools with a lively swim-up bar scene
24-hour all-inclusive service (yes, even snacks at 4 AM)
Quick Take: It’s a loud, unpretentious party factory that delivers exactly what it promises—just don't expect peace and quiet.
Reviewed by @Allure: I stayed at Riu Cancun and the vibe was incredible. Waking up to that turquoise ocean view never got old. We took a day trip to ride golf carts and swim in cenotes—it was the perfect mix of party and adventure. You have to try the horseback riding!
Guest Who Stayed Here Said
The hype
Travelers love the location and the staff's energy, but the rooms feel dated and the food is 'quantity over quality'.
Reality check
You will likely smell mildew in your room, and you will definitely hear your neighbors.
You're here to party and don't plan on sleeping before 2 AM
You want to walk to the clubs instead of taking a taxi
You prefer a social, high-energy pool scene over reading a book
Cleanliness & Maintenance
6.5
Housekeeping: Daily service is reliable, but they often miss dust on high shelves or under beds.
Bathroom hygiene: Functional but dated. Grout often shows signs of age and discoloration.
Maintenance: The relentless humidity takes a toll; peeling paint and musty AC units are common complaints.
Linens & towels: Towels can be scratchy and thin. Sheets are clean but basic poly-blend.
Odors & scents: Strong musty/mildew smell in many rooms is the #1 complaint. Bring air freshener.
Sleepability™
4MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Main pool DJ and parties
Hallway noise (thin walls)
Nearby nightclubs (Coco Bongo, Mandala)
Before you book
Good to know
No reservations required for specialty restaurants—it's first come, first serve, so line up by 6:15 PM.
You get access to 'Riu Party' events at the nearby Riu Caribe (shuttle included).
The beach can get crowded; claim a chair by 8 AM if you want shade.
What to pack
DampRid bags (moisture absorbers) for the closet—seriously, it helps the smell
Insulated tumbler (Yeti/Stanley) to keep your drinks cold and reduce plastic waste
High-fidelity earplugs for sleeping
Room Genie
Best picks
High floors (8+) on the East side for sunrise ocean views and less pool noise
Ocean View Suites for the best ventilation and space
Rooms to avoid
Low floors (1-4) facing the main pool (zero privacy, maximum noise)
Rooms ending in -01 or -02 (often near elevators/service areas)
Standard rooms facing the street (no view, traffic noise)
Room Request Genie – copy & paste
“I am requesting a room on a high floor (Level 8 or above) on the East side of the building for an Ocean View. Please avoid rooms near the elevators or facing the main pool deck, as we are light sleepers.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is Riu Cancun really adults only?
Yes, as of recently, it is strictly 18+. No children are allowed.
Is there a resort fee?
No traditional resort fee, but you must pay the Environmental Sanitation Tax (~$4.50 USD per room/night) at check-in.
Do I need reservations for dinner?
No. All restaurants are first-come, first-serve. Arrive early (6:00-6:30 PM) to avoid hour-long waits.
Is the alcohol watered down?
It's standard all-inclusive rail liquor. It does the job, but don't expect top shelf unless you tip well or bring your own.
Can I use the facilities at other Riu hotels?
You can visit Riu Caribe for the parties, but you generally cannot use the facilities at the higher-tier Riu Palace Las Americas next door.
How is the wifi?
Free and surprisingly decent in the rooms and lobby, though it can spotty out by the beach.
Insider Tips
✨
The 'Sports Bar' is open 24/7 and has a microwave if you need to heat up late-night snacks.
✨
Ask for a 'to-go' cup at the bar before heading to the clubs; they'll often fill your tumbler.
✨
The 'Steakhouse' is actually a buffet for starters/sides with a la carte mains—don't be confused when you walk in.
5 things to know before you go
💡The 'liquor dispenser' in the room sounds cool but often dispenses warm, harsh spirits.
💡The elevators are like saunas—hot, stuffy, and slow.
💡You can walk to the ferry terminal for Isla Mujeres (Playa Tortugas is nearby, or the one at Playa Caracol).
💡The 'Quiet Pool' isn't actually that quiet, just *less* loud than the party pool.
💡Room service is very basic and often takes over an hour.
Local Playbook
Map
See where Riu Cancun All Inclusive is located and what's nearby.