The hype
Travelers love the chic design and rooftop vibe but consistently complain about thin walls and nickel-and-dime fees.
The Fives Downtown Hotel All Inclusive
$110-250/ nacht
Boek dit als You want a stylish, party-adjacent home base near 5th Avenue and don't mind trading silence for a killer rooftop scene.
Waarom mensen ervan houden
- The rooftop infinity pool is arguably the best in downtown Playa del Carmen
- Marley Coffee in the lobby serves actual, high-quality caffeine
- Location is walkable to everything: ADO bus, ferry to Cozumel, and 5th Avenue nightlife
Snel Overzicht: A trendy city hotel masquerading as a relaxing resort—bring earplugs and lower your expectations for the 'all-inclusive' food.
Beoordeeld door @thesoberraver: I was blown away by how chill this rooftop is. Even though you're downtown, the infinity pool makes you feel miles away. Watching the sunset from the jacuzzi with a drink in hand was easily the highlight of my trip.
Gast die hier verbleef zei
Reality check
The 'resort fee' and expensive valet parking ($25/night) catch many guests by surprise at check-in.
- You are under 40 and prioritize a pool scene over sleep
- You plan to spend most of your time exploring downtown Playa and Cozumel
- You want a boutique hotel aesthetic rather than a sprawling mega-resort
Schoonmaak & Onderhoud
7
- Housekeeping: Generally reliable daily service, though sometimes rushed.
- Bathroom hygiene: Visually clean, but persistent reports of sewer gas odors from drains.
- Maintenance: Showing signs of wear; chipped paint and slow drains are common.
- Linens & towels: Standard hotel quality, occasionally worn but clean.
- Odors & scents: Lobby smells great; hallways and rooms can smell musty or like humidity.
Sleepability™
4GEMATIGD
0-4LUID
4-7.5GEMATIGD
7.5-10STIL
- Thumping bass from the rooftop DJ (until 10pm-1am)
- Furniture dragging on the pool deck above 4th-floor rooms
- Street noise and music from nearby 5th Avenue clubs
Voordat je boekt
Goed om te weten
- The pool is open to the public via day passes, so it gets crowded with non-guests
- A refundable security deposit (~$250-500 USD) is required upon check-in
- The beach shuttle schedule can be sporadic; verify times immediately upon arrival
Wat je mee moet nemen
- High-quality silicone earplugs (essential)
- White noise machine or app
- Biodegradable sunscreen (required for many local cenotes)
Kamer Genie
Beste keuzes
- Courtyard-facing rooms on the 2nd or 3rd floor (quietest option, though darker)
- 1-Bedroom Residences for the extra kitchenette space
Kamers om te vermijden
- 4th-floor rooms (directly under the pool/bar noise)
- Street-facing rooms on lower floors (traffic and pedestrian noise)
Kamer Aanvraag Genie – kopiëren en plakken
“I am a light sleeper and kindly request a room facing the interior courtyard on the 2nd or 3rd floor. Please ensure I am NOT on the 4th floor directly below the rooftop bar.”
Veelgestelde vragen & Verborgen tips
Alles wat je eigenlijk wilt weten voordat je boekt.
Is this hotel actually on the beach?
No. It is a city hotel. The beach is a 5-10 minute walk or a shuttle ride away.
Is the All-Inclusive package worth it?
Generally no. You are surrounded by some of Mexico's best tacos and restaurants; the hotel food is average and overpriced by comparison.
Does the hotel have parking?
Yes, but it's valet-only and costs around $19-25 USD per night.
Can I hear the rooftop club from my room?
Yes, especially if you are on the 4th floor. The bass travels through the structure.
Is the pool heated?
Yes, the rooftop infinity pool is heated, which is a nice perk for cooler winter evenings.
Are there hidden fees?
Yes, expect a 'Resort Fee' of ~$25/night and an Environmental Tax (~$2-3/night) to be added to your bill.
Tips van Insiders
- ✨
Skip the hotel breakfast and walk 5 minutes to 'Choux Choux Café' for a far better meal.
- ✨
The '1-Bedroom Residence' often includes a washer/dryer, which is a lifesaver for longer stays.
- ✨
You can buy a day pass for the rooftop even if you don't stay here—sometimes that's the smarter move.
5 dingen die je moet weten voordat je gaat
💡The 'sewer smell' in bathrooms is a common issue due to local plumbing quirks.
💡The elevators are notoriously slow and often one is out of service.
💡The 'All-Inclusive' wristband doesn't always get you free access to the beach club beds (often an upcharge).
💡Housekeeping sometimes forgets to restock the 'complimentary' coffee pods.
💡The gym is small, windowless, and gets very humid.
Lokaal Playbook
Kaart
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