The hype
Travelers feel like royalty thanks to the staff, but often note the hardware (carpets, wood paneling) feels a decade past its prime.
The St. Regis Mexico City
$550-1300+/ nuit
Réservez si You want the old-school 'I have a butler' flex in the absolute center of Mexico City's power corridor.
Pourquoi les gens l'adorent
- The signature 24/7 butler service (yes, they will actually unpack for you)
- Floor-to-ceiling views of the Angel of Independence and Paseo de la Reforma
- The Sangrita María ritual at King Cole Bar—a mezcal-based twist on the Bloody Mary
En bref : It's a corporate power-move hotel that feels slightly dated in the rooms but makes up for it with impeccable service and a killer location.
Évalué par @fabluxtravels: I stayed in the Astor Suite and the view of the Diana fountain was absolutely mesmerizing. It felt like a private sanctuary high above the Reforma traffic. The marble bathroom was the perfect place to unwind after a long day.
Ce que les clients qui ont séjourné ici ont dit
Reality check
You're paying for the St. Regis brand and service, not the most modern room in the city.
- You thrive on traditional luxury and formal service
- You need to be steps away from major corporate HQs on Reforma
- You love a hotel bar with history and a dress code
Propreté et entretien
8.5
- Housekeeping: Daily service is thorough and reliable; turndown service includes chocolates and water.
- Bathroom hygiene: Visually spotless marble, but the recurring 'sewer gas' odor complaint prevents a perfect score.
- Maintenance: Generally good, though some guests report flickering lights or slow-draining sinks in older rooms.
- Linens & towels: High-quality, plush, and plentiful—exactly what you expect from St. Regis.
- Odors & scents: Lobby smells of fresh flowers and the signature St. Regis scent; bathrooms occasionally struggle with drain odors.
Sleepability™
7MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
- heavy traffic on Paseo de la Reforma
- honking from the roundabout below
- occasional internal plumbing noise
Avant de réserver
Bon à savoir
- The hotel entrance is discreet; your Uber might miss the small driveway on the first pass.
- Butler service includes two free garment pressings per day—use it.
- The indoor pool is on the 15th floor and offers incredible city views while you swim.
Quoi emporter
- Earplugs (essential for Reforma-facing rooms)
- Dressier clothes for dinner (shorts are a no-go in the King Cole Bar)
- Swimsuit for the heated indoor pool with a view
Génie des chambres
Meilleurs choix
- Grand Deluxe rooms on high floors (above 10th) for the best balance of view and noise dampening
- Rear-facing rooms if silence is more important to you than the Reforma view
Chambres à éviter
- Low-floor rooms facing the Diana Fountain (traffic noise is intense)
- Rooms near the elevator bank (can be noisy with foot traffic)
Génie de demande de chambre – copier & coller
“I am a light sleeper and would appreciate a room on the highest possible floor, facing away from the Diana Fountain roundabout if possible. If a view is unavailable, I prioritize quiet over the Reforma outlook.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the butler service actually useful?
Yes. They will bring unlimited coffee/tea to your room 24/7, unpack your bags, and press two items of clothing daily for free.
Can I walk to restaurants from here?
Yes, you are safely on Reforma. It's a short walk to 'Animal' (on-site) or nearby spots like Rokai, but you'll likely Uber to Roma/Condesa for the trendy dining scene (10-15 min drive).
Is the pool heated?
Yes, the indoor infinity-style pool is heated and open year-round with panoramic windows.
Does the hotel have a resort fee?
No specific 'resort fee', but watch out for the steep pet fee ($100/day) and expensive breakfast (~$29/person).
Is the area safe?
Yes, Paseo de la Reforma is one of the safest, most patrolled areas in Mexico City, though standard big-city precautions apply at night.
What is the 'Champagne Ritual'?
Every evening (usually around 6-7pm), a butler sabers a bottle of champagne in the lobby and offers complimentary tastings to guests.
Conseils d'initiés
- ✨
Ask the butler for a 'Sangrita María' recipe card to take home.
- ✨
The 'Animal' restaurant on the ground floor is a sceney fusion spot—book a table if you want to stay on property but eat well.
- ✨
You can request a private tour of the rooftop helipad for photos if it's not in use (ask the concierge nicely).
5 choses à savoir avant de partir
💡The 'sewer smell' in bathrooms is a known issue in online forums; run the water in the tub/shower immediately to fill the P-traps.
💡The lobby is actually on the 3rd floor, not the ground level, which can be confusing for first-timers.
💡The 'Fosfo Cake' at the on-site Animal restaurant is a neon-colored dessert that is basically designed for Instagram.
💡You can hear the Sunday morning 'Ciclovía' (when they close the street for bikes) from your room if you sleep in.
💡The wifi is generally fast, but some business travelers report it struggles with high-bandwidth video calls in corner rooms.
Guide local
Carte
Découvrez où se situe The St. Regis Mexico City et ce qu'il y a à proximité.