The 'Hamptons meets Art Deco' aesthetic is genuinely fresh and photogenic
Rooftop pool and bar scene punches way above its weight class
Zero need for a car—you are walking distance to the Reef Fleet Terminal and Esplanade
Quick Take: A fun, pretty face that parties hard on weekends, so bring earplugs if you're on a lower floor.
Reviewed by @MartaMaslyanko6634262: I stayed at The Benson in Cairns and was shocked by the sunset view from my balcony. It’s a budget hotel, so the room is simple, but that mountain backdrop made my evening drinks feel absolutely magical. Definitely ask for a high floor!
Guest Who Stayed Here Said
The hype
Travelers love the renovated look and central location but are divided on the noise levels.
Reality check
The 'boutique' label hides the fact that this is an older 1984 building with a very nice facelift—soundproofing isn't perfect.
You're in Cairns to socialize and don't mind a bit of bass on Friday night
You want a hotel that feels 'designed' but costs under $200 USD
You need easy access to the reef boats at the marina
Cleanliness & Maintenance
8.9
Housekeeping: Daily service is reliable; guests consistently praise the 'spotless' rooms.
Bathroom hygiene: Renovated bathrooms are clean, though some grout lines in the older structure show age.
Maintenance: Generally good, but watch out for older AC units rattling.
Linens & towels: Crisp, white, and fairly new. No major complaints of wear.
Odors & scents: Fresh, no lingering 'old hotel' mustiness thanks to the recent refurb.
Sleepability™
6.5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Bass from The Benson Bar & Restaurant (Level 3) on weekends
Street noise from Grafton Street on lower levels
Thin walls common in 1980s concrete builds
Before you book
Good to know
Reception is 24 hours, which is great for late flight arrivals
There is a coin laundry on Level 4, but there's often a queue for the single washer/dryer
A $100 AUD credit card hold is taken upon check-in
What to pack
Earplugs (essential for weekend stays)
Reef-safe sunscreen (Queensland sun is brutal)
A light rain jacket (tropical showers happen suddenly)
Room Genie
Best picks
Top floor (Level 10+) City/Mountain View rooms for sunsets and less street noise
Terrace Rooms if you want outdoor space (but be warned: less privacy)
Rooms to avoid
Rooms on Level 3 or 4 directly near the bar/pool if you are sensitive to noise
Standard rooms facing the interior if you want natural light
Room Request Genie – copy & paste
“I'd love a room on the highest possible floor, specifically facing the mountains/city to catch the sunset. Please avoid any rooms directly adjacent to the Level 3 bar/terrace as I am a light sleeper.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a gym on site?
No. You get a free pass to Think Fitness, but it's a 20-minute walk away.
Is the pool heated?
No, it's a standard outdoor rooftop pool. In Cairns' tropical heat, this is usually fine, but it can be brisk in 'winter' mornings.
How much is parking?
Covered self-parking is $25 AUD per night. Spaces are limited and first-come, first-served.
Can I walk to the Reef Fleet Terminal?
Yes, it's an easy 5-10 minute flat walk to the marina where all the Great Barrier Reef boats depart.
Is breakfast included?
Usually no. The buffet costs approx. $32 AUD for adults and $22 AUD for children.
Is it good for families?
It's okay, but the vibe is more 'adult social'. The pool is small and deep, and the bar scene dominates the common areas.
Insider Tips
✨
The laundry on Level 4 takes coins, but you can get change at the front desk.
✨
Happy Hour at the bar (usually 4-6pm) has some of the best cocktail deals in the CBD.
✨
Ask for a 'Mountain View' room—the sunsets over the ranges are often better than the ocean views here.
5 things to know before you go
💡The elevators can be slow during peak checkout times (10am).
💡The 'Smart TVs' in the bathrooms are a cool gimmick but often have connectivity issues.
💡The air conditioning is powerful but can be noisy in older rooms.
💡There is no room service menu in the room; you have to order via a QR code or go downstairs.
💡The 'Terrace' rooms have balconies that are not very private—neighbors can see you.
Local Playbook
Map
See where The Benson Hotel is located and what's nearby.