Réservez si You need a reliable, family-friendly base in Canary Wharf with excellent transport links and don't mind sacrificing some modern style for space and service.
Surprisingly family-friendly with a dedicated 'Family Time' in the Executive Lounge
Executive Lounge on the 14th floor offers genuine value (free dinner/drinks 6-8pm)
Rooms are significantly larger than the London average, often with separate tubs and showers
En bref : A solid, spotless business hotel that feels like it's stuck in 2005 but runs like a well-oiled machine.
Évalué par @hotel_exp: I stayed here for a quick business trip and it was exactly what I needed. The room was super functional with a huge desk, but my favorite part was soaking in the deep bathtub while watching the city lights and trains outside. Solid choice for work travel.
Ce que les clients qui ont séjourné ici ont dit
The hype
Travelers consistently praise the staff and the breakfast buffet, but almost everyone mentions the rooms look tired and need a refresh.
Reality check
You aren't booking this for the 'Instagram vibe'—you're booking it because the service works, the rooms are huge, and the DLR is at the doorstep.
You have Hilton Honors status (the lounge is one of the best in London)
You are traveling with kids (rare 'Family Time' in the lounge + kids eat free policies)
You need quick access to the O2 Arena or ExCeL London
Propreté et entretien
8.8
Housekeeping: Consistent and thorough. Daily service is standard, not 'on request' like some post-COVID hotels.
Bathroom hygiene: Sparkling. Grout is usually white, tubs are scrubbed. The dated design hides nothing.
Maintenance: Good, but aging. You might see scuffed skirting boards or worn carpet edges, but everything works.
Linens & towels: Crisp, white, and high quality. Hilton serenity beds remain a strong point.
Odors & scents: Neutral to fresh. No lingering smoke or mustiness reported recently.
Sleepability™
7MODÉRÉ
MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
DLR trains screeching/rumbling (South Quay side)
Occasional construction noise from the ever-expanding Wood Wharf area
Avant de réserver
Bon à savoir
The Executive Lounge has a strict 'Family Time' (4pm-6pm) and becomes adults-only after 6pm.
Canary Wharf is bustling M-F but can feel a bit sterile and quiet on weekends (though this is changing).
You are outside the Congestion Charge zone, but parking is limited and tight.
Quoi emporter
Earplugs (just in case you get a track-side room)
Smart casual clothes (Canary Wharf has a dressier vibe than Shoreditch)
Swimsuit? NO. Leave it at home; there is no pool.
Génie des chambres
Meilleurs choix
Executive Rooms on the 14th floor (lounge access + best soundproofing)
River-facing rooms (Westferry Circus view) for quieter nights
Chambres à éviter
Rooms ending in '03' on lower floors (historically noted as noisy)
Any room on floors 1-4 facing the DLR tracks
Génie de demande de chambre – copier & coller
“I am a light sleeper. Please assign a room on the highest possible floor, strictly facing AWAY from the DLR tracks/South Quay station. A view towards Westferry Circus or the river would be ideal.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is there a pool?
No. There is a sauna and steam room, but no swimming pool.
Is it good for families?
Yes, surprisingly so. They offer a 'Family Experience' with kids' menus, and the Executive Lounge allows kids from 4-6pm for snacks and games.
How far is the tube?
South Quay DLR is 1 minute away. Canary Wharf Jubilee Line is a 5-8 minute walk across the pedestrian bridge.
Does the Executive Lounge serve alcohol?
Yes, complimentary beer, wine, and spirits are served during 'Happy Hour' (usually 6:00 PM - 8:00 PM).
Is parking available?
Yes, self-parking is available for ~£30/day, but it's limited to about 25 spaces. First come, first served.
Can I hear the trains from the room?
On lower floors facing the station, yes. It's a rhythmic rumble. High floors are much quieter.
Conseils d'initiés
✨
The pedestrian bridge to Canary Wharf tube can be windy; bring a scarf in winter.
✨
Breakfast at the 'Cinnamon' restaurant is often better than the lounge breakfast—try the made-to-order eggs.
✨
If the hotel parking is full, there is a public car park at the nearby O2 or Canary Wharf shopping centers, but it's pricier.
5 choses à savoir avant de partir
💡The '1980s coffee tables' in the rooms are a frequent point of comedy in reviews.
💡The DLR noise isn't just sound; it's a slight vibration on lower floors.
💡You can walk to the 'Gun' pub (a historic riverside gem) in about 15 minutes—a total contrast to the corporate hotel vibe.
💡The Executive Lounge has a 'business center' annex that is often empty and perfect for Zoom calls.
💡Room service tray charge is £1.50, which is surprisingly low for London.
Guide local
Carte
Découvrez où se situe Hilton London Canary Wharf et ce qu'il y a à proximité.